Bensons For Beds - Camborne Opiniões 

216
•
TrustScore: 5 em 5

4,8

Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS Redruth, Cornwall, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Upon entering the shop, testing the beds for comfort and the mattresses for firmness, the whole experience was very good. The staff were very friendly and offered expert advice without being pushy!... Ver mais

Classificada 5 em 5 estrelas

Highly recommend – Jon was incredibly helpful and knowledgeable We recently purchased a new bed and had a brilliant experience from start to finish. We were looked after by Jon, who was fantastic. Hi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience in the Pool (Camborne) branch. Knowledgeable and friendly staff who made the purchase run smoothly. The delivery then happened on the day I was originally told it would be, and the de... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jon, the sales person was brilliant and made the whole experience painless. Very knowledgeable and didn't go for the hard sell. Bed chosen and delivery service booked all without a fuss. Really happy... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de mobília para quartos
  2. também em
  3. Loja de camas
  4. Loja de colchões
  5. Loja de roupas de cama

Sobre Bensons For Beds - Camborne

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contacto

  • Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, Reino Unido

  • 1209711392

4,8

Excelente

TrustScore: 5 em 5

216 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(216)

26 477 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great serviice from order to delivery…

Great serviice from order to delivery .Very pleasant staff and deliverybpeople

28 de junho de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We're so pleased your experience from order to delivery was great. Thank you for your feedback!

Team Bensons

Classificada 5 em 5 estrelas

From sales team to excellent delivery…

From sales team to excellent delivery team and perfect product would definitely recommend bensons.

19 de junho de 2026
Opinião espontânea
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We're so pleased our team and product were excellent. Thank you for your kind recommendation!

Team Bensons

Classificada 5 em 5 estrelas

Good advice from the saleslady

Good advice from the saleslady. Good comms regarding delivery, and the delivery guys Paul & Ryan removed the old mattress.

18 de junho de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We're so pleased to hear about the great advice from our sales team and smooth delivery! It's wonderful that the old mattress removal was handled well.

Team Bensons

Classificada 5 em 5 estrelas

Great Service

Delivered on time, great service to measure what bed type you needed, all round great experience.

12 de junho de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We're so pleased you had a great experience and received excellent service! Thank you for your kind feedback.

Team Bensons

Classificada 5 em 5 estrelas

Delivery Service.

Your delivery drivers Glen & Paul were very friendly and helpful & the curtesy calls were helpful as well!

8 de junho de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We're so pleased our delivery service was friendly and helpful, and that the courtesy calls were appreciated! Thank you for your kind feedback.

Team Bensons

Classificada 5 em 5 estrelas

Bensons for beds are a great company to…

Bensons for beds are a great company to deal with. The delivery service was top notch. Well informed throughout the process

5 de junho de 2026
Opinião espontânea
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We're so pleased you had a great experience with us and found our delivery service top-notch. Thank you for your kind feedback!

Team Bensons

Classificada 5 em 5 estrelas

Jon, 100/10 customer service!

I knew I needed a new mattress, so I was looking online, and then I decided to go to the store, this was the right decision, at the store I met Jon, who was absolutely fantastic, he knows what he's talking about, explained the options I had and showed me around varying mattresses, there was no sales pressure at all, and he answered all questions I had thoroughly, I was highly satisfied and made a purchase in the same day, thank you so much Jon for your help!

2 de junho de 2026
Opinião espontânea
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We're so pleased to hear that visiting our store was the right decision for you! It's wonderful that our team member provided such fantastic, knowledgeable, and pressure-free assistance, helping you find the perfect mattress. We appreciate your kind words!

Team Bensons

Classificada 5 em 5 estrelas

Very happy with my new bed

Very happy with my new bed

The delivery arrived promptly in the morning and they built the bed up for me and it's amazingly comfy. From the moment I set foot in the show room in Camborne I felt very taken care of.

Thank you for all your advice and help.

25 de maio de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We're so happy you're enjoying your new bed! It's wonderful to hear our team provided such great service and that your delivery was prompt. Thank you for your kind words.

Team Bensons

Classificada 5 em 5 estrelas

100 percent Customer Service

On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught his eye and said do not barrage us with sales jargon !!!!
Jon could not have taken me more seriously !!!
What we thought would be a stressful shop, turned out to be a brilliant experience with Jon, he could not have been more helpfull....we had so much banter and laughter and positive help without being pressured....a total credit to your store Clive and Due

3 de maio de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We are so happy to hear you had such a brilliant experience with us! It's wonderful to know our team provided helpful and positive assistance without pressure. We truly appreciate your kind words and positive feedback.

Team Bensons

Classificada 1 em 5 estrelas

We Was sold a superking ottoman bed…

We Was sold a superking ottoman bed with built in tv and told several times the bed would be constructed upon delivery. We rechecked this and was told not to worry, We were told the installers would show us how everything works, how to raise and use the tv that was built in and we then proceeded with the sale. When the bed was delivered the delivery men knew nothing about this and told us to contact the store, we contacted the store and the gentleman who sold us the bed actually answered and admitted this was his mistake and will do what he can to rectify this issue. We were happy with this. A couple of days later the store manager called us and told us even though it was his mistake there was nothing she could do from here and to contact customer services.. We felt very let down at store level and being a store manager myself i would take full responsibility and go above and beyond to sort this issue out, she did remind us he was still in training which we understand but feel this potentially reflects his training and in this scenario i would not be allowing someone without the correct training to oversee a sale of £4449 by themselves..
We are now only days away from moving in to our dream house and at this time if the company cannot find fitters to build the bed or we cannot find someone to do this (bensons will reimburse the costs) we have the prospect of sleeping on a sofa for the foreseeable future. I hope a quick resolution can be found and hope this is not a common occurrence and would like to reiterate the gentleman who made the sale was very polite friendly and professional though out our experience and wish him all the best with his Bensons career.

14 de maio de 2026
Opinião espontânea
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

Thank you for sharing your detailed feedback. We truly regret the miscommunication regarding the bed construction and TV setup. We are actively looking into this matter to understand how this oversight occurred and to prevent similar situations in the future. We appreciate your patience as we work towards a resolution.

Team Bensons

Classificada 5 em 5 estrelas

Salesperson was extremely knowledgeable…

Salesperson was extremely knowledgeable and helpful delivery. People were brilliant. No mess asked where they can take their shoes off really good service.

6 de maio de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We're happy to hear the salesperson's knowledge and the delivery team's thoughtfulness impressed you! It's great they asked about removing their shoes. Thanks!

Team Bensons

Classificada 5 em 5 estrelas

Very good product

Very good product

23 de abril de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We appreciate you sharing your positive experience with us; thank you for the feedback!

Team Bensons

Classificada 5 em 5 estrelas

From purchase to delivery…

From purchase to delivery communications were updated frequently.
Delivery men arrived when they said. They were professional, friendly and polite. They were extremely informative.

25 de abril de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We're delighted to hear that you received frequent updates from purchase to delivery! It's great to know our delivery team was professional, friendly, polite, and informative. Thanks for your positive feedback!

Team Bensons

Classificada 5 em 5 estrelas

Having purchased a king size mattress…

Having purchased a king size mattress we were kept informed of of how things were going right up to delivery
We were told of delivery times and even a ten minute alert of arrival
The delivery guy’s were an absolute delight and a credit to Bensons

16 de abril de 2026
Opinião espontânea
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

Thank you for your lovely feedback! We’re so pleased you were kept well informed throughout, right up to delivery, and that the timely updates made everything feel smooth and stress‑free. It’s wonderful to hear the delivery team were such a delight — they really are a credit to Bensons.
Thank you for your positive review - Lauryn at Customer Care 💜

Classificada 5 em 5 estrelas

Very helpful informative staff

Very helpful informative staff, thank you

11 de abril de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We appreciate your positive feedback! We're so glad our staff were informative and helpful during your visit. Thank you for your time!

Team Bensons

Classificada 4 em 5 estrelas

Helpful staff

Assistant (Julian) was very helpful and polite, even though we (unintentionally) kept him late.

9 de abril de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We appreciate you taking the time to leave us a review. We're so glad the assistant was helpful and polite, even when you kept them late!

Team Bensons

Classificada 5 em 5 estrelas

Excellent Customer Service & Top Quality products.

Excellent Customer Service from Jon and a lady colleague.
We were warmly welcomed and given careful, unhurried advice.
No sales pressure at all.
Before arrival, we were undecided whether to go for a John Lewis Ottoman or a Benson's one.
Jon's helpfulness and Benson's quality won us over completely.
***** HIGHLY RECOMMENDED *****

10 de abril de 2026
Opinião espontânea
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

We're happy to hear about the excellent customer service you received! It's great that our team provided careful, unhurried advice without sales pressure. We appreciate your recommendation and are glad our quality won you over.

Team Bensons

Classificada 5 em 5 estrelas

Friendly, impartial advice

Ali was friendly and welcoming. She was very informative and we felt we were given impartial advice regarding all the beds.
We were not rushed into making a decision, in fact, we visited 3 times before making a purchase.

6 de abril de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

Thank you for your lovely feedback! 😊 We’re delighted to hear Ali was friendly, welcoming, and provided clear, impartial advice. It’s great to know you felt no pressure and were able to visit a few times before making your decision—that’s exactly how it should be. We really appreciate you sharing your experience,
Megan | Customer Care Specialist💜

Classificada 5 em 5 estrelas

The knowledge Julian showed in helping…

The knowledge Julian showed in helping us choose the right bed. He took time to work out the combination so we could get it delivered early to allow our daughter to stay at our house to recover from major surgery . Well done.

25 de março de 2026
logótipo da Bensons For Beds - Camborne

Resposta da Bensons For Beds - Camborne

Thank you for sharing such lovely feedback! We’re delighted Julian’s knowledge and care helped get everything just right — especially with such an important timeline. We’ll be sure to pass on your kind words. Wishing your daughter a smooth recovery,
Megan | Customer Care Specialist💜

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