Really helpful customer service at Camborne branch. Jon was welcoming and friendly with no pressure. Mattresses on display to test and look forward to receiving my new one soon.
Localização
Alterar localizaçãoUnit 4 Camborne Retail Park, Trevenson Road, TR15 3PS Redruth, Cornwall, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Aly made us feel valued as people not just as a business transaction. This was our second purchase, which only came about from our first visit, we are very satisfied with the bed - we sleep like logs... Ver mais
A empresa respondeu
When looking around Bradford Forster Square showroom we were greeted by a very polite young lady called Rukhsar. She explained everything on finding a Mattress to suit our needs.On trying the test bed... Ver mais
A empresa respondeu
On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught h... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Camborne
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, Reino Unido
- 1209711392
4,8
Excelente
205 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good customer service.
Good customer service.
Not pushy.
Very helpful and polite.
3 de fevereiro de 2026
Resposta da Bensons For Beds - Camborne
We're so happy to hear you received good customer service that was helpful and polite, without being pushy! We appreciate your feedback.
The accomodating manner of the salesman
The accomodating manner of the salesman
31 de janeiro de 2026
Resposta da Bensons For Beds - Camborne
We appreciate your feedback and are so glad to hear about the accommodating manner of our salesman. Thank you,
Megan at Customer Care
Good service
25 de janeiro de 2026
Resposta da Bensons For Beds - Camborne
Thank you for your positive feedback!
Very happy with purchase
Great experience looking in store, friendly staff, very helpful. Fast delivery.
Highly recommended
23 de janeiro de 2026
Resposta da Bensons For Beds - Camborne
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our staff friendly and helpful, and that you experienced fast delivery!
Resposta da Bensons For Beds - Camborne
We're happy to hear that you had great service from our showroom to your delivery! Thank you for letting us know about your experience.
A great employee
Quite simply, John! He couldn’t do enough to help, support and advise. Great attitude and all round friendly guy.
20 de janeiro de 2026
Resposta da Bensons For Beds - Camborne
We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad that our team member was helpful and supportive!
First class friendly service from the …
First class friendly service from the young chap at the Pool - Cornwall store.
Knowledgeable and helpful 🙏
Would recommend 👌
2 de janeiro de 2026
Resposta da Bensons For Beds - Camborne
We're happy to hear that you received friendly and knowledgeable service at our Pool - Cornwall store. We appreciate your recommendation and thank you for your positive feedback,
Megan at Customer Care
Very helpful sales assistant who…
Very helpful sales assistant who explained the options and showed us different mattresses.
1 de janeiro de 2026
Resposta da Bensons For Beds - Camborne
We appreciate you taking the time to leave us a review. We are so glad to hear that our sales assistant was helpful in showing you our mattresses! Thank you for your positive review – Lauryn at Customer Care 💜
Really helpful staff
Really helpful staff, helped us find the right type of mattress in the right price range
30 de dezembro de 2025
Resposta da Bensons For Beds - Camborne
We're so glad that our staff was helpful in finding the right mattress at the right price for you. Thank you for your positive review – Lauryn at Customer Care 💜
Welcoming, knowledgeable and helpful
Welcomed by staff at the store. All staff very knowledgeable and helpful. This meant we could make a decision on our purchase with confidence. Precise details given re delivery etc which is very helpful.
Thankyou
26 de dezembro de 2025
Resposta da Bensons For Beds - Camborne
We're happy to hear that our knowledgeable staff helped you make a confident purchase decision. We appreciate your feedback regarding the precise delivery details provided. Thank you for your positive review – Lauryn at Customer Care 💜
Please don't ever close your stores
Please don't ever close your stores . We always buy our mattress from Benson's as the customer service is always excellent and you cannot get an idea of a mattress online, you need to see and try it first.
30 de novembro de 2025
Resposta da Bensons For Beds - Camborne
We appreciate your continued loyalty and are so glad our in-store customer service and the ability to try our mattresses meet your needs. Thank you for your positive feedback!
Resposta da Bensons For Beds - Camborne
Thank you so much for your kind words! We're thrilled to hear you found our service friendly and efficient—it’s exactly what we aim for every day. 💜 Thank you for your positive review – Lauryn at Customer Care.
Great sales experience and delivery.
Great sales experience. Good value. Great quality. Delivery was exactly as detailed. Great communication with delivery drivers. Put bed together in excellent manner.
11 de novembro de 2025
Resposta da Bensons For Beds - Camborne
We're happy to hear that you had a great sales experience and found good value in our quality. We're also glad the delivery and setup met your expectations. Thanks for your feedback,
Megan at Customer Care
Resposta da Bensons For Beds - Camborne
Thank you for your feedback. We’re thrilled to hear that your experience from sale to delivery was excellent.💜 Thank you for your positive review David – Lauryn at Customer Care.
Resposta da Bensons For Beds - Camborne
Thank you for your feedback Amy! We’re delighted to hear you received great, prompt service. Providing quick and efficient support is always our goal, and we look forward to helping you again!
Megan at Customer Care!
Jon was very helpful without being…
Jon was very helpful without being overly so. There wasnt any problem with me trying different beds and mattresses and my friend also said he was great. Even though i changed my mind sometimes he let me have extra time and also made suggestions that were invaluable. It was overall a really good experience and i will recommend friends and family to visit Bensons.
30 de outubro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Camborne
Thank you for sharing your experience Melanie. We’re delighted to hear that Jon provided helpful support without pressure and allowed you the time you needed to make the right choice. It’s great to know his suggestions were valuable and that you felt comfortable throughout the process. Your recommendation means a lot to us!
Thank you for your positive review – Lauryn at Customer Care 💜
Did not construct the bed .Just left…
Did not construct the bed .Just left us to unpack and construct it .As we are aged 91 an 88 we could not manage this .Fortunately a friend helped .But we are left with masses of plastic wrapping which has to be disposed of .On contacting their shop we were told we should have choen to pay for them to put the bed together .We were definitely not given this option or we would certainly have done so .
5 de novembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Camborne
Thank you for your feedback regarding the delivery and assembly service. We’re sorry the assembly option wasn’t provided and that this was missed. We’ve reviewed how this service is communicated to prevent similar issues in the future.
We hope you’re enjoying your new bed!
Kind regards,
Lauryn
Customer Care
Resposta da Bensons For Beds - Camborne
We’re so pleased to hear you experienced great service and found our team friendly and helpful – that’s exactly what we strive for!
Thank you for your positive review Joanne💜
Lauryn at Customer Care
Effortless purchase
Salesman John at the Camborne store was very helpful and friendly, painless purchase
28 de outubro de 2025
Resposta da Bensons For Beds - Camborne
We're happy to hear that your purchase experience was painless and that our team member was helpful and friendly! Thank you for your positive feedback,
Megan at Customer Care
Bed purchase
We were treated with a friendly and helpful manner. The sales person gave an extensive range of beds highlighting various types, costs and potential savings.
26 de outubro de 2025
Resposta da Bensons For Beds - Camborne
We're happy to hear that you were treated in a friendly and helpful manner. We appreciate that the salesperson highlighted various options, costs, and potential savings for you.
Hope to see you again in the future,
Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.