Bensons For Beds - Castleford Opiniões 

359
TrustScore: 5 em 5

4,8

Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us... Ver mais

Classificada 5 em 5 estrelas

Delivery was great. The men were very efficient and very polite. Choosing our new mattress was easy. The salesman listened to what we wanted. We bought the first one he recommended although did try... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Salesperson had good knowledge of mattresses I was interested in. Initially I had to lie down in my sleeping position whilst a machine checked the mattress firmness most suited to me. This was really... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From entering your Castleford showroom and speaking to Jim the journey from ordering our new bed to delivery was seamless. Jim was extremely knowledgeable and helpful and directed us towards a su... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de camas
  3. Loja de roupas de cama
  4. Loja de colchões

Sobre Bensons For Beds - Castleford

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contacto

  • Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Reino Unido

  • 1977558010

4,8

Excelente

TrustScore: 5 em 5

359 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(359)

26 208 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Bensons for beds J32 Castleford

We visited Bensons for beds at Junction 32 Castleford, First off, a massive shoutout to the lovely lady Jane who helped us. She was friendly, patient, and genuinely helpful without even a hint of pushiness. It felt more like getting advice from a trusted friend than dealing with a salesperson. Honestly, the whole process was really easy. No confusing choices — just clear, helpful guidance. Jane provided us with plenty of sample choices to make the experience a whole lot easier, she listened, heard what we wanted and then showed us our options. We were in, tested a few beds (without feeling judged for dramatically starfishing on each one), and out again.

Thank you again Jane, might pop in for a lay down next time I'm out and about shopping

15 de março de 2025
Opinião espontânea
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're happy to hear that you had such a positive experience at our store. It's great to know that the assistance you received was helpful and that you felt comfortable during the process. Thank you for your kind words, and we appreciate your feedback! Sleep well, Megan at Customer Care

Classificada 5 em 5 estrelas

Staff experience

I was served by Jane who was friendly, very helpful ,showed me various styles of beds. Didn't rush me and explained about the delivery etc.

14 de março de 2025
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Resposta da Bensons For Beds - Castleford

We're glad you enjoyed your experience. It's great to hear that you found our team member to be helpful and informative while assisting you with your purchase. Thank you for your feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

Mattress purchase

Jane the sales lady listened to our needs and then gave us several options to try. Nothing was too much trouble and it was clear that she had good product knowledge. We made the purchase and felt confident in our choice following Jane's advice.

1 de março de 2025
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Resposta da Bensons For Beds - Castleford

We appreciate you sharing your experience! We're happy to hear that our team member listened to your needs and provided helpful options. It's great to know you felt confident in your purchase. Thank you, Megan at Customer Care

Classificada 5 em 5 estrelas

Gill was really helpful

Gill was really helpful, put us on the diagnostic bed and then showed us all our options which helped us to make an informed decision.

20 de fevereiro de 2025
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Resposta da Bensons For Beds - Castleford

We're happy to hear that you found the assistance helpful and informative. It's great to know the options provided allowed you to make a well-informed decision. Take care, Megan at Customer Care

Classificada 5 em 5 estrelas

Brilliant experience didn't feel rushed…

Brilliant experience didn't feel rushed or pliged to get a bed. Jane was brilliant and made us feel at ease so thank you!

21 de fevereiro de 2025
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Resposta da Bensons For Beds - Castleford

We're happy to hear that you had such a brilliant experience! It's great to know that you felt at ease and not rushed. Thank you for your positive feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

Enjoyable Experience Purchasing Bed…

Excellent service by Sonya who knew everything about bed composition and correct posture etc. Very relaxed service and not pushed into anything.

20 de janeiro de 2025
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Resposta da Bensons For Beds - Castleford

We're happy to hear that you had such a positive experience! We appreciate your feedback regarding the informative and relaxed service you received. Thank you, Megan at Customer Care

Classificada 5 em 5 estrelas

The team at Stirling at

The Bensons for beds team at Stirling Springkerse are very helpful and very knowledgeable and friendly. Especially the lovely Carol’ who took our order for our new mattress who went up and beyond to get what we were wanting . This is our fourth return to bensons for beds over the last few years I’m sure it will not be the last. I would definitely recommend to family and friends.we have never been disappointed with the wonderful customer care and service they give. I highly recommend Bensons for beds for anyone who is looking for high quality beds and services.

23 de janeiro de 2025
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Resposta da Bensons For Beds - Castleford

We appreciate your continued loyalty and are so glad that you are consistently satisfied with our customer care. Thank you for recommending us, Megan at Customer Care

Classificada 5 em 5 estrelas

Our advisor Kieran was super helpful…

Our advisor Kieran was super helpful without being pushy. His product knowledge shone through which made us feel very reassured with his customer service. He explained the process of ordering bed to delivery and assembly very well so our overall store experience was really positive.

18 de janeiro de 2025
Opinião espontânea
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Resposta da Bensons For Beds - Castleford

We're happy to hear that our advisor was so helpful and informative! It's great to know that their product knowledge and customer service made you feel reassured. We appreciate you sharing your positive store experience.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Obliging store experience and prompt…

Obliging store experience and prompt delivery with no hassle. Would recommend.

18 de janeiro de 2025
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Resposta da Bensons For Beds - Castleford

We appreciate you recommending us! We're happy you found your store experience obliging and the delivery prompt and hassle-free.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Jane

Jane, in the castleford store was brilliant. Very helpful, knew her stuff, not pushy very pleasant.

6 de janeiro de 2025
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Resposta da Bensons For Beds - Castleford

We're happy to hear that you had such a positive experience! It's great to know that our team member was so helpful and pleasant. Thank you for your feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

Jane was very helpful & knowledgeable

Jane was very helpful & knowledgeable. She was very patient with us as our two kids were
trying all the beds.


31 de dezembro de 2024
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're happy to hear that the assistance and knowledge provided were helpful. We appreciate your patience while your children tested the beds. Thank you for your feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

Helpful and friendly

Helpful, informative, polite. Left us alone to look for a while, then came over. Tried a few beds, were given different pillows to try.
All team members helped answer our questions.
When filling in the paperwork, the other staff members entertained the grandkids which was fantastic.
Really friendly and my granddaughter helped one of the team with her maths. lol. We all found that funny and the grandkids felt included which is nice.

30 de dezembro de 2024
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We appreciate you sharing your positive experience! We're happy to hear that our team was helpful and informative, providing a comfortable shopping environment. It's wonderful the grandkids felt included and had fun, too. Thank you, Megan at Customer Care

Classificada 5 em 5 estrelas

Great customer service in store.

Great customer service in store.
Thorough, to make sure we got what we needed, but not pushy.

2 de janeiro de 2025
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We appreciate your positive feedback! We're glad our team provided thorough assistance without being pushy. We value your custom and hope to see you again, Megan at Customer Care

Classificada 5 em 5 estrelas

Excellent service no pressure at all

Excellent service no pressure at all

1 de janeiro de 2025
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We are happy to hear that you received excellent service without any pressure. Thank you for sharing your positive experience with us, Megan at Customer Care

Classificada 5 em 5 estrelas

Great experience. Friendly staff.

Assistant gave us all the info we need, she was friendly
And helpful. Talked to us about the different types softness etc. Plus shop was closed too us and easy too get too. These 2 will be third and fourth mattress we have bought from your shop. They are so well made and comfortable.

29 de dezembro de 2024
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Resposta da Bensons For Beds - Castleford

We're glad you found our assistant helpful and informative! It's great to know the shop's location and accessibility worked for you. We appreciate your continued loyalty and are delighted our mattresses meet your comfort expectations.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Excellent service with zero pressure

Kieran at the J32 store immediately put us at ease, listened, understood disabilities, answered questions but put zero pressure on to us to buy a single thing. He gave us space but was didnt keep us waiting or having to hunt for him to answer what must have felt like a million questions. Nothing was too much trouble. We are looking forward to receiving our new bed in a few weeks.

28 de dezembro de 2024
Classificada 5 em 5 estrelas

Gill from the castleford branch was…

Gill from the castleford branch was amazing.
Previously our son had purchased a bed with some major issues. Gill managed to sort these issues professionally which resulted in us having the confidence to buy from Bensons again. This was despite customer services telling us to go back to the shop has they couldn’t help out. (Very surprised at this)
Gill went through multiple beds on offer, explained everything and answered all our questions.
This resulted in us purchasing again from Bensons.
A truly wonderful and knowledgeable staff member.
Bensons should be proud to have such an employee.

24 de dezembro de 2024
Opinião espontânea

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