Bensons For Beds - Castleford Opiniões 

375
•
TrustScore: 5 em 5

4,8

Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Good overall experience we were greeted when we came in and asked what we were looking for then everything was explained we were then offered to look around and ask if there was anything else we neede... Ver mais

Classificada 5 em 5 estrelas

Good service from going into the store to choose my bed.Kept up to date on the progress of my bed by the manufacturers.Given a delivery date.Van drivers notified me of arrival time on the day of my de... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Buying the bed at Junction 32 retail park was excellent. Kieran the salesman was excellent, friendly and helpfull but the delivery guys not so much. Virtually threw the bed into the house, l was told... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The salesman Jim at Castleford was informative but not pushy. We were able to take our time in trying the mattresses, narrowing down our preferences. We must have been about 90 minutes trying then spe... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de mobília para quartos
  2. também em
  3. Loja de camas
  4. Loja de colchões
  5. Loja de roupas de cama

Sobre Bensons For Beds - Castleford

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contacto

  • Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Reino Unido

  • 1977558010

4,8

Excelente

TrustScore: 5 em 5

375 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(375)

26 637 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Enjoyable Experience Purchasing Bed…

Excellent service by Sonya who knew everything about bed composition and correct posture etc. Very relaxed service and not pushed into anything.

20 de janeiro de 2025
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're happy to hear that you had such a positive experience! We appreciate your feedback regarding the informative and relaxed service you received. Thank you, Megan at Customer Care

Classificada 5 em 5 estrelas

The team at Stirling at

The Bensons for beds team at Stirling Springkerse are very helpful and very knowledgeable and friendly. Especially the lovely Carol’ who took our order for our new mattress who went up and beyond to get what we were wanting . This is our fourth return to bensons for beds over the last few years I’m sure it will not be the last. I would definitely recommend to family and friends.we have never been disappointed with the wonderful customer care and service they give. I highly recommend Bensons for beds for anyone who is looking for high quality beds and services.

23 de janeiro de 2025
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We appreciate your continued loyalty and are so glad that you are consistently satisfied with our customer care. Thank you for recommending us, Megan at Customer Care

Classificada 5 em 5 estrelas

Our advisor Kieran was super helpful…

Our advisor Kieran was super helpful without being pushy. His product knowledge shone through which made us feel very reassured with his customer service. He explained the process of ordering bed to delivery and assembly very well so our overall store experience was really positive.

18 de janeiro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're happy to hear that our advisor was so helpful and informative! It's great to know that their product knowledge and customer service made you feel reassured. We appreciate you sharing your positive store experience.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Obliging store experience and prompt…

Obliging store experience and prompt delivery with no hassle. Would recommend.

18 de janeiro de 2025
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We appreciate you recommending us! We're happy you found your store experience obliging and the delivery prompt and hassle-free.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Jane

Jane, in the castleford store was brilliant. Very helpful, knew her stuff, not pushy very pleasant.

6 de janeiro de 2025
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're happy to hear that you had such a positive experience! It's great to know that our team member was so helpful and pleasant. Thank you for your feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

Jane was very helpful & knowledgeable

Jane was very helpful & knowledgeable. She was very patient with us as our two kids were
trying all the beds.


31 de dezembro de 2024
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're happy to hear that the assistance and knowledge provided were helpful. We appreciate your patience while your children tested the beds. Thank you for your feedback, Megan at Customer Care

Classificada 5 em 5 estrelas

Helpful and friendly

Helpful, informative, polite. Left us alone to look for a while, then came over. Tried a few beds, were given different pillows to try.
All team members helped answer our questions.
When filling in the paperwork, the other staff members entertained the grandkids which was fantastic.
Really friendly and my granddaughter helped one of the team with her maths. lol. We all found that funny and the grandkids felt included which is nice.

30 de dezembro de 2024
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We appreciate you sharing your positive experience! We're happy to hear that our team was helpful and informative, providing a comfortable shopping environment. It's wonderful the grandkids felt included and had fun, too. Thank you, Megan at Customer Care

Classificada 5 em 5 estrelas

Great customer service in store.

Great customer service in store.
Thorough, to make sure we got what we needed, but not pushy.

2 de janeiro de 2025
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We appreciate your positive feedback! We're glad our team provided thorough assistance without being pushy. We value your custom and hope to see you again, Megan at Customer Care

Classificada 5 em 5 estrelas

Great experience. Friendly staff.

Assistant gave us all the info we need, she was friendly
And helpful. Talked to us about the different types softness etc. Plus shop was closed too us and easy too get too. These 2 will be third and fourth mattress we have bought from your shop. They are so well made and comfortable.

29 de dezembro de 2024
logótipo da Bensons For Beds - Castleford

Resposta da Bensons For Beds - Castleford

We're glad you found our assistant helpful and informative! It's great to know the shop's location and accessibility worked for you. We appreciate your continued loyalty and are delighted our mattresses meet your comfort expectations.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Excellent service with zero pressure

Kieran at the J32 store immediately put us at ease, listened, understood disabilities, answered questions but put zero pressure on to us to buy a single thing. He gave us space but was didnt keep us waiting or having to hunt for him to answer what must have felt like a million questions. Nothing was too much trouble. We are looking forward to receiving our new bed in a few weeks.

28 de dezembro de 2024
Classificada 5 em 5 estrelas

Gill from the castleford branch was…

Gill from the castleford branch was amazing.
Previously our son had purchased a bed with some major issues. Gill managed to sort these issues professionally which resulted in us having the confidence to buy from Bensons again. This was despite customer services telling us to go back to the shop has they couldn’t help out. (Very surprised at this)
Gill went through multiple beds on offer, explained everything and answered all our questions.
This resulted in us purchasing again from Bensons.
A truly wonderful and knowledgeable staff member.
Bensons should be proud to have such an employee.

24 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased a Tempur Pro Plus Mattress

We went to the Bensons For Beds retail shop at Junction 32 Outlet at Castleford. Originally just to look at a Silentnight Mattress that we had seen online. We were told that particular mattress wasn’t stocked at the shop, so we had a look at a few others with the assistance of Jane. She was very helpful and knowledgeable. We ended up looking at the Tempur Pro Plus Smartcool mattress, which after trying out, we decided to buy. The price in the shop was not competitive when compared with the online price direct from Tempur. We took some details and decided to think about buying one. We received a call within about 10mins of leaving the shop saying that they would match the online price as their Black Friday deals were due shortly. We went back and ordered the Tempur Mattress, 2 x Tempur Pillows and Tempur Mattress protector for delivery on 9th December.
The mattress, pillows and mattress protector were delivered today as expected. Excellent experience of the delivery, just as the initial sale was. The only issue is the mattress protector was found to have a dirty patch on it when we unpacked it and fitted it to the mattress. I contacted Customer Service but did not get a response. After Sonya at Bensons For Beds Castleford saw my initial review, she arranged for us to collect a new Mattress Protector straight away! Excellent Customer Service! I would highly recommend Bensons For Beds Castleford.

27 de novembro de 2024
Classificada 5 em 5 estrelas

Sonya in the store was amazing

Sonya in the store was amazing, she gave brilliant advice and was even able to secure my daughters perfect bed at an unbelievable price. So pleased can’t wait to see my daughters reaction when she sees it.

24 de novembro de 2024
Classificada 5 em 5 estrelas

Great Customer Service

An excellent company to deal with from ordering the bed to the delivery and setting up of the bed.The staff at the shop at Junction 32 Glasshoughton,near Castle ford were polite and knowledgeable without being pushy.
The 2 chaps who delivered the bed ,and installed it,and took away the old mattress were friendly and respectful.All in all a very pleasant experience.Thank you,Bensons Beds.

25 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

We were looking for a replacement mattress and the choice was excellent.
Keiren served us and was very knowledgeable, friendly and helpful. Explained the features of each one that we were considering.

22 de novembro de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais