Good overall experience we were greeted when we came in and asked what we were looking for then everything was explained we were then offered to look around and ask if there was anything else we neede... Ver mais
Localização
Alterar localizaçãoUnit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB
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Leia as opiniões dos outros
Good service from going into the store to choose my bed.Kept up to date on the progress of my bed by the manufacturers.Given a delivery date.Van drivers notified me of arrival time on the day of my de... Ver mais
A empresa respondeu
Buying the bed at Junction 32 retail park was excellent. Kieran the salesman was excellent, friendly and helpfull but the delivery guys not so much. Virtually threw the bed into the house, l was told... Ver mais
A empresa respondeu
The salesman Jim at Castleford was informative but not pushy. We were able to take our time in trying the mattresses, narrowing down our preferences. We must have been about 90 minutes trying then spe... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Castleford
Escrito pela empresa
Informações de contacto
Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Reino Unido
- 1977558010
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful & knowledgeable assistant…
Very helpful & knowledgeable assistant (Sonya)

Resposta da Bensons For Beds - Castleford
Enjoyable Experience Purchasing Bed…
Excellent service by Sonya who knew everything about bed composition and correct posture etc. Very relaxed service and not pushed into anything.

Resposta da Bensons For Beds - Castleford
The team at Stirling at
The Bensons for beds team at Stirling Springkerse are very helpful and very knowledgeable and friendly. Especially the lovely Carol’ who took our order for our new mattress who went up and beyond to get what we were wanting . This is our fourth return to bensons for beds over the last few years I’m sure it will not be the last. I would definitely recommend to family and friends.we have never been disappointed with the wonderful customer care and service they give. I highly recommend Bensons for beds for anyone who is looking for high quality beds and services.

Resposta da Bensons For Beds - Castleford
Our advisor Kieran was super helpful…
Our advisor Kieran was super helpful without being pushy. His product knowledge shone through which made us feel very reassured with his customer service. He explained the process of ordering bed to delivery and assembly very well so our overall store experience was really positive.

Resposta da Bensons For Beds - Castleford
Obliging store experience and prompt…
Obliging store experience and prompt delivery with no hassle. Would recommend.

Resposta da Bensons For Beds - Castleford
Jane
Jane, in the castleford store was brilliant. Very helpful, knew her stuff, not pushy very pleasant.

Resposta da Bensons For Beds - Castleford
Jane was very helpful & knowledgeable
Jane was very helpful & knowledgeable. She was very patient with us as our two kids were
trying all the beds.

Resposta da Bensons For Beds - Castleford
Helpful and friendly
Helpful, informative, polite. Left us alone to look for a while, then came over. Tried a few beds, were given different pillows to try.
All team members helped answer our questions.
When filling in the paperwork, the other staff members entertained the grandkids which was fantastic.
Really friendly and my granddaughter helped one of the team with her maths. lol. We all found that funny and the grandkids felt included which is nice.

Resposta da Bensons For Beds - Castleford
Great customer service in store.
Great customer service in store.
Thorough, to make sure we got what we needed, but not pushy.

Resposta da Bensons For Beds - Castleford
Great experience. Friendly staff.
Assistant gave us all the info we need, she was friendly
And helpful. Talked to us about the different types softness etc. Plus shop was closed too us and easy too get too. These 2 will be third and fourth mattress we have bought from your shop. They are so well made and comfortable.

Resposta da Bensons For Beds - Castleford
Excellent service with zero pressure
Kieran at the J32 store immediately put us at ease, listened, understood disabilities, answered questions but put zero pressure on to us to buy a single thing. He gave us space but was didnt keep us waiting or having to hunt for him to answer what must have felt like a million questions. Nothing was too much trouble. We are looking forward to receiving our new bed in a few weeks.
Gill from the castleford branch was…
Gill from the castleford branch was amazing.
Previously our son had purchased a bed with some major issues. Gill managed to sort these issues professionally which resulted in us having the confidence to buy from Bensons again. This was despite customer services telling us to go back to the shop has they couldn’t help out. (Very surprised at this)
Gill went through multiple beds on offer, explained everything and answered all our questions.
This resulted in us purchasing again from Bensons.
A truly wonderful and knowledgeable staff member.
Bensons should be proud to have such an employee.
Lovely experience
The person was so lovely, helped with finding the right mattress and getting an amazing deal. Went just to look but ended up purchasing :)
Purchased a Tempur Pro Plus Mattress
We went to the Bensons For Beds retail shop at Junction 32 Outlet at Castleford. Originally just to look at a Silentnight Mattress that we had seen online. We were told that particular mattress wasn’t stocked at the shop, so we had a look at a few others with the assistance of Jane. She was very helpful and knowledgeable. We ended up looking at the Tempur Pro Plus Smartcool mattress, which after trying out, we decided to buy. The price in the shop was not competitive when compared with the online price direct from Tempur. We took some details and decided to think about buying one. We received a call within about 10mins of leaving the shop saying that they would match the online price as their Black Friday deals were due shortly. We went back and ordered the Tempur Mattress, 2 x Tempur Pillows and Tempur Mattress protector for delivery on 9th December.
The mattress, pillows and mattress protector were delivered today as expected. Excellent experience of the delivery, just as the initial sale was. The only issue is the mattress protector was found to have a dirty patch on it when we unpacked it and fitted it to the mattress. I contacted Customer Service but did not get a response. After Sonya at Bensons For Beds Castleford saw my initial review, she arranged for us to collect a new Mattress Protector straight away! Excellent Customer Service! I would highly recommend Bensons For Beds Castleford.
Helpful member of staff
Helpful member of staff, knowledgeable about products. Good range of beds on display and information for the ones which weren’t.
Helpfully and good knowledge of sofa…
Helpfully and good knowledge of sofa bed i was buying
Sonya in the store was amazing
Sonya in the store was amazing, she gave brilliant advice and was even able to secure my daughters perfect bed at an unbelievable price. So pleased can’t wait to see my daughters reaction when she sees it.
Great Customer Service
An excellent company to deal with from ordering the bed to the delivery and setting up of the bed.The staff at the shop at Junction 32 Glasshoughton,near Castle ford were polite and knowledgeable without being pushy.
The 2 chaps who delivered the bed ,and installed it,and took away the old mattress were friendly and respectful.All in all a very pleasant experience.Thank you,Bensons Beds.
Excellent service
We were looking for a replacement mattress and the choice was excellent.
Keiren served us and was very knowledgeable, friendly and helpful. Explained the features of each one that we were considering.
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