Bensons For Beds - Chester Opiniões 

693
TrustScore: 5 em 5

4,8

Unit 5 Deva Retail Centre, Stendall Road, CH1 4LU Chester, Cheshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were impressed with Benson for Beds from the moment we walked into the shop. The store manager, Dave was so knowledgeable and helpful and we didn’t take long to find what we were looking for. The c... Ver mais

Classificada 5 em 5 estrelas

The two members of staff who delivered our bed telephoned on the day to confirm the time of delivery. They were very respectful of our property and both removed their shoes at the front door. Would r... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The drivers delivered at the scheduled time, they were polite and respectful of our property, they opened the mattresses and placed it on the base. Once they left I opened the pillows so they could b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From picking the mattress to delivery, the whole process was excellent. The store manager dealt with my wife and I, there were no sales pressure tactics and the friendly banter was mixed with his... Ver mais


Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de camas
  3. Loja de roupas de cama
  4. Loja de colchões

Sobre Bensons For Beds - Chester

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contacto

  • Unit 5 Deva Retail Centre, Stendall Road, CH1 4LU, Chester, Cheshire, Reino Unido

  • 1244665818

4,8

Excelente

TrustScore: 5 em 5

693 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(693)

26 135 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Shop assistant very helpful

Shop assistant very helpful. Delivery swify but 1 item incorrectly sent . Error quickly addressed. Correct item received. Bed not yet assembled.

23 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We're glad to hear our assistant was helpful and the error was quickly addressed. We hope you enjoy your new bed!

Team Bensons

Classificada 5 em 5 estrelas

Phoned me to let me know that thay was…

Phoned me to let me know that thay was on there way. Put the bed frame up with in 20 minutes. Did a great job.

18 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We're happy to hear our team provided such efficient service and did a great job with your bed frame! Thanks for the positive feedback.

Team Bensons

Classificada 5 em 5 estrelas

Excellent service from start to finish

A fantastic buying experience.
Starting with a friendly and very knowledgeable sales person through to some very hard working (and also friendly) delivery men.
Really happy that we chose Bensons for Beds !!
Thank hou

23 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We're so pleased to hear you had a fantastic buying experience! It's wonderful that our sales and delivery teams provided such friendly and knowledgeable service. Thank you for choosing us!

Team Bensons

Classificada 4 em 5 estrelas

Very annoyed not to be told our…

Very annoyed not to be told our delivery would be delayed We were told 7-30 to 0900 first visit !! Arrived at 11-00 delaying our plans for the day

20 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We apologize for the delayed delivery and the inconvenience it caused. We are reviewing our communication process to prevent this.

Team Bensons

Classificada 5 em 5 estrelas

Great service from Stephen …

Stephen introduced himself and then allowed us to look in peace and then occasionally checked in with us without being over bearing. He explained the offers really well and that made us feel at ease and not pressured.

19 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We're delighted to hear you had a positive experience. It's great our team member allowed you to browse comfortably, checked in appropriately, and clearly explained offers, making you feel at ease and not pressured.

Team Bensons - Jess

Classificada 4 em 5 estrelas

Store visit feedback

Overall, the experience was very satisfactory and professional. The Sales Assistant was very helpful and showed us a number of beds and mattresses that were the kind of thing we were looking for. We thought the mattress protector that was suggested was a little over priced. The lady did provide a written quotation, which was very helpful - and in contrast to Dreams, who did not. Ultimately, after visiting 4 retailers we did choose to go elsewhere, but that was not because of any issues with the service or products we saw at Bensons for Beds.

7 de maio de 2026
Opinião espontânea
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We appreciate you taking the time to share your positive experience with us. We're glad our sales assistant was helpful and provided a useful quotation. We've noted your feedback regarding the mattress protector pricing.

Team Bensons

Classificada 5 em 5 estrelas

Friendly professional staff

Friendly professional staff. Good value

8 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We are so pleased you found our team friendly and professional. We appreciate your feedback!

Team Bensons - Jess

Classificada 5 em 5 estrelas

Great service from the moment we…

Great service from the moment we walked in to the Chester store especially Dave the manager . Completely kept in the loop regarding how the order was progressing. Delivery was also excellent with the driver ring me a few days in advance to give me my time slot , then again on the day of delivery.whch was delivered bang on tine . Great company .

15 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We appreciate your wonderful feedback! It's fantastic to hear that our team provided great service from your store visit to the timely delivery. We're glad we kept you informed every step of the way.

Team Bensons - Jess

Classificada 5 em 5 estrelas

A1 service

A1 service, product and staff.

15 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We're so glad you enjoyed your experience. Thank you for your kind words!

Team Bensons - Jess

Classificada 5 em 5 estrelas

David was such great help with finding…

David was such great help with finding me an affordable bed and mattress. Thank you very much!

14 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We're so glad we could help you find an affordable bed and mattress. Thank you for your kind words!

Team Bensons - Jess

Classificada 5 em 5 estrelas

Really happy with the bed and service

Really happy with the bed and service

9 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

That’s great to hear! 😊 We’re so glad you’re happy with both the bed and the service—thanks so much for sharing your feedback✨

Classificada 5 em 5 estrelas

We were greeted by Barry when we…

We were greeted by Barry when we arrived at the shop with a friendly welcome and after finding what we wanted Barry and his manager both helped us with our order, keep up the good work, well done, a good example for the rest of the team 🤐

12 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

That’s fantastic to hear—Barry and the team will be thrilled! 😊 Thanks for the lovely feedback, we’ll be sure to pass it on 👏

Classificada 5 em 5 estrelas

This is an accurate account of my…

This is an accurate account of my experience.
I have given 5 stars in this review, which is rare for me, because I am delighted in every way.
Delivery was excellent and re-cycling was excellent.
I had decided to 'set up' the bed myself which was no problem at all.
Most of all I am delighted with the product, it's so comfortable and supportive. Even after only 3 nights I ache less 😁 and I am sleeping sounder.
This is my true account and would definitely recommend this item.

11 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re truly delighted to hear that every part of your experience — from delivery and recycling to setting up the bed yourself — met your expectations. Your recommendation really means a lot to us, and we’re so pleased we could provide an experience worthy of a rare 5‑star review. Wishing you many more restful and comfortable nights ahead!

Classificada 5 em 5 estrelas

The whole experience

The whole experience, from start to finish has been fantastic. The sales guy was great and not pushy at all. Everything I was told in store has been carried out to the letter. And the communication is like nothing I have experienced before, texts, emails and then phone calls from the delivery team really made me feel relaxed and happy. I really hope other companies follow your example. Thank you :)

6 de maio de 2026
Opinião espontânea
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We're happy to hear that you had a fantastic experience from beginning to end! It's great to know the sales process was smooth and that our communication kept you relaxed. Thank you for your positive feedback.

Team Bensons

Classificada 2 em 5 estrelas

Not going to say to much very…

Not going to say to much very disappointed knowing after we bought our item that we were taken for a mug.

7 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

Hi Paul, I'm sorry you feel this way, if you would like to get in touch on 0333 222 6800 or pop us an email at: Enquiries@Bensonsforbeds.co.uk we would be happy to look into your issue.

Team Bensons

Classificada 4 em 5 estrelas

Friendly informative staff

Friendly informative staff. Not pushy but very helpful and explained various options with me.

30 de abril de 2026
Opinião espontânea
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We appreciate you noting our team's friendly, informative support! We're glad they explained the options without pressure and enhanced your experience.

Team Bensons

Classificada 5 em 5 estrelas

Great service in store

6 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We appreciate you taking the time to share your positive experience with our in-store service! We are so glad to hear it.

Team Bensons

Classificada 4 em 5 estrelas

Very helpful

Very helpful, knowledgeable staff in store. Large selection of bed bases and mattresses. Given plenty of time to try various beds to ensure the order was the right one.

2 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We appreciate your feedback! It's great to know our knowledgeable staff helped you explore our wide selection and find the perfect bed. We're glad you had enough time to choose well!

Team Bensons

Classificada 5 em 5 estrelas

Renewing a mattress.

excellent service very helpful and new everything we needed to choose a new mattress.

6 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We're delighted that our service was excellent and helpful. We appreciate you trusting us to assist you in selecting your new mattress.

Team Bensons

Classificada 4 em 5 estrelas

helpful friendly staff both in the…

helpful friendly staff both in the showroom and the delivery team

1 de maio de 2026
logótipo da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester

We appreciate you taking the time to share your feedback! We're so glad to hear our staff was helpful and friendly!

Team Bensons

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