Stephen, excellent Salesperson. Store looked good walking in the door. My only issue is delivery. I was told 3 weeks but then there is less than one day a week I can choose so, with charity voluntary... Ver mais
A empresa respondeu
Unit 5 Deva Retail Centre, Stendall Road, CH1 4LU Chester, Cheshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Stephen, excellent Salesperson. Store looked good walking in the door. My only issue is delivery. I was told 3 weeks but then there is less than one day a week I can choose so, with charity voluntary... Ver mais
A empresa respondeu
We had a fantastic experience at Bensons for Beds in Chester, particularly thanks to Barry, who was incredibly helpful, friendly and informative throughout. He took the time to talk us through... Ver mais
Great point of sale assistance. With so many bases, mattresses and headboards to chose from the guidance and advice from the member of staff was invaluable. When our delivery arrived the mattress was... Ver mais
A empresa respondeu
We were impressed with Benson for Beds from the moment we walked into the shop. The store manager, Dave was so knowledgeable and helpful and we didn’t take long to find what we were looking for. The c... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 5 Deva Retail Centre, Stendall Road, CH1 4LU, Chester, Cheshire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No pressure sales,friendly helpful staff,answered questions and gave information actually left store to look at other beds and came back,store assistant agreed that we needed to find what was right for us,all round pleasant experience

Resposta da Bensons For Beds - Chester
From the moment we walked through the door we were welcomed and guided carefully through the options available for us. The member of staff who helped us was knowledgeable, explained the various types of mattresses etc available & was very attentive. It was a positive experience for my mother, who appreciated Barry’s patience & understanding and the full explanations he provided. Thanks

Resposta da Bensons For Beds - Chester
Stephen (Chester branch) was brilliant from start to finish. He took the time to understand what we were looking for and advised the best option whilst explaining why in great detail.

Resposta da Bensons For Beds - Chester
From start to finish all Bensons staff were so helpful.

Resposta da Bensons For Beds - Chester
Stephen, a member of staff at the Chester branch, was very helpful in my mattress purchase decision. I appreciated not being hard sold or pressured into any decision. The mattress won't arrive for six weeks, so a full review can't be given yet.

Resposta da Bensons For Beds - Chester
A good experience. Given space to look around but support there as and when needed. Friendly respectful sale, without pressure.

Resposta da Bensons For Beds - Chester
Shop assistant very helpful. Delivery swify but 1 item incorrectly sent . Error quickly addressed. Correct item received. Bed not yet assembled.

Resposta da Bensons For Beds - Chester
Phoned me to let me know that thay was on there way. Put the bed frame up with in 20 minutes. Did a great job.

Resposta da Bensons For Beds - Chester
A fantastic buying experience.
Starting with a friendly and very knowledgeable sales person through to some very hard working (and also friendly) delivery men.
Really happy that we chose Bensons for Beds !!
Thank hou

Resposta da Bensons For Beds - Chester
Very annoyed not to be told our delivery would be delayed We were told 7-30 to 0900 first visit !! Arrived at 11-00 delaying our plans for the day

Resposta da Bensons For Beds - Chester
Stephen introduced himself and then allowed us to look in peace and then occasionally checked in with us without being over bearing. He explained the offers really well and that made us feel at ease and not pressured.

Resposta da Bensons For Beds - Chester
Overall, the experience was very satisfactory and professional. The Sales Assistant was very helpful and showed us a number of beds and mattresses that were the kind of thing we were looking for. We thought the mattress protector that was suggested was a little over priced. The lady did provide a written quotation, which was very helpful - and in contrast to Dreams, who did not. Ultimately, after visiting 4 retailers we did choose to go elsewhere, but that was not because of any issues with the service or products we saw at Bensons for Beds.

Resposta da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester
Great service from the moment we walked in to the Chester store especially Dave the manager . Completely kept in the loop regarding how the order was progressing. Delivery was also excellent with the driver ring me a few days in advance to give me my time slot , then again on the day of delivery.whch was delivered bang on tine . Great company .

Resposta da Bensons For Beds - Chester
David was such great help with finding me an affordable bed and mattress. Thank you very much!

Resposta da Bensons For Beds - Chester

Resposta da Bensons For Beds - Chester
We were greeted by Barry when we arrived at the shop with a friendly welcome and after finding what we wanted Barry and his manager both helped us with our order, keep up the good work, well done, a good example for the rest of the team 🤐

Resposta da Bensons For Beds - Chester
This is an accurate account of my experience.
I have given 5 stars in this review, which is rare for me, because I am delighted in every way.
Delivery was excellent and re-cycling was excellent.
I had decided to 'set up' the bed myself which was no problem at all.
Most of all I am delighted with the product, it's so comfortable and supportive. Even after only 3 nights I ache less 😁 and I am sleeping sounder.
This is my true account and would definitely recommend this item.

Resposta da Bensons For Beds - Chester
The whole experience, from start to finish has been fantastic. The sales guy was great and not pushy at all. Everything I was told in store has been carried out to the letter. And the communication is like nothing I have experienced before, texts, emails and then phone calls from the delivery team really made me feel relaxed and happy. I really hope other companies follow your example. Thank you :)

Resposta da Bensons For Beds - Chester
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.