Well what a great experience! Things have certainly moved on with Benson's since I bought from them in 2019. Appreciated the messages confirming the date promised was still honoured. Messages confirmi... Ver mais
A empresa respondeu
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Well what a great experience! Things have certainly moved on with Benson's since I bought from them in 2019. Appreciated the messages confirming the date promised was still honoured. Messages confirmi... Ver mais
A empresa respondeu
The member of staff at Chippenham who served me with was very helpful giving me information about various mattresses I tried out. I didn't have to wait long for a delivery date. The mattress arrived... Ver mais
The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... Ver mais
A empresa respondeu
The Lady that took my order made a mistake with the cost. I paid £ 518 for the mattress, then 5 days later the manager rang me & asked for another £120 as his staff had ordered the wrong one. I wasn’t... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Very helpful staff. Wide choice of beds and mattresses and good advice given
My partner and I had in mind a bed that we found on the website and was going to order it ourselves online. HOWEVER, we are so so happy we went into the store and was assisted by a lovely women named Lisa! Lisa was so attentive, knowledgeable, warm and caring! You couldn't of asked for a better assistance! Honestly, absolutely amazing. She needs a raise! Woo thank you so much Lisa :)

Resposta da Bensons For Beds - Chippenham375

Resposta da Bensons For Beds - Chippenham375
Very helpfull showed us all the discounts and the different bed and mattresses we could have.

Resposta da Bensons For Beds - Chippenham375
Staff was very helpful.. Only negative is the delivery waiting time!! 5 weeks but signs in store were saying usually in 7 days,,, I can hope that it may come forward but willing to wait..

Resposta da Bensons For Beds - Chippenham375
The sales person Lisa stayed after hours to help us and was very helpful I had been to M&S John Lewis and Next and no one gave me the expert advice Lisa gave us. And all with a no trouble attitude I was so impressed. Thank you

Resposta da Bensons For Beds - Chippenham375
We just bight a couple of mattresses. Vacuum packed, compact and in stock and yet it takes THREE WEEKS for delivery

Resposta da Bensons For Beds - Chippenham375

Resposta da Bensons For Beds - Chippenham375
After visiting a competitor store a few doors away and being completely dissatisfied, I made two visits to Bensons. Both times the staff was knowledgable, patient and very helpful.

Resposta da Bensons For Beds - Chippenham375
Jeff was quite pleasant and very knowledgeable. All in all, an very good experience.

Resposta da Bensons For Beds - Chippenham375
It was a good job I had done my research on the internet as the salesman wasn't interested in us at all. Poor selection of single mattresses. Will shop online in future and not bother going to your shop.

Resposta da Bensons For Beds - Chippenham375
We wanted some advice on bedroom furniture. Staff were extremely helpful and knowledgeable.
Ordered the furniture we wanted, plus bunk beds and mattresses.

Resposta da Bensons For Beds - Chippenham375

Resposta da Bensons For Beds - Chippenham375
Jeff the store manager was great and extremely helpful. I would give the store 5 out of 5 if it was just based on the in-store customer service. It’s only a 4 out of 5 because of the slow delivery time to get a bed frame delivered to central London.

Resposta da Bensons For Beds - Chippenham375
I spoke to Jeff about different beds and mattresses and he was really brilliant 🤩
I bought an ottoman bed and my partner is going to get both a new bed and mattress as I said how good he was.
Absolutely first class service and would highly recommend.

Resposta da Bensons For Beds - Chippenham375
The salesman Jeff was very informative, showed us many variations within our requirements and at no time was pushy. We thought that selecting a new mattress would involve numerous visits to different shops in order to find the one we needed. Not true overall it was a good experience and we are satisfied that Jeff helped us make the right choice.

Resposta da Bensons For Beds - Chippenham375
Excellent staff who provided advice which aided in making decision.

Resposta da Bensons For Beds - Chippenham375
Helpful staff who were instantly available to answer questions but didn't intrude, a tricky balance. They respected our budget. There was a perfect mattress for us but not in the sale. Helpful lady advised us to keep an eye on the website. Found it in sale a few weeks later, went back and bought it. Not delivered yet but very happy with shopping experience and price.
Far better than a nearby competitor we visited which was not a good experience at all!

Resposta da Bensons For Beds - Chippenham375
Ollie showed me the mattress that I was interested in, explained its benefits and let me try it out. He then explained the order and delivery procedure. Very friendly and efficient.

Resposta da Bensons For Beds - Chippenham375
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