Bensons For Beds - Colindale684 Opiniões 

The customer service was really good especially David, he was super helpful and made sure everything was good.

Received the best advice from David,who explained all and gave us time to buy the right bed for me. Very pleased with his professionalism, he gave us more infos, advice and time to make our decisions. Well done David and thank you

Mo from the Colindale branch was absolutely fantastic. He is so knowledgable and informative. Such a nice guy. Thank you Mo!!

Fantastic customer service. My experience at Colindale Retail Park was brilliant. Krishnam was very knowledgeable about different types of mattresses. I am delighted to have such a lovely shop in my neighborhood.

Visited the Colindale store on 2 occasions to buy a bed and mattress and David and Mo were super lovely and helpful, spent a great deal of time with us to make sure we were informed and happy and not rushed. Not like a usual retail store where you can sometimes feel pressured to buy on the day so they can reach targets and commissions. Would recommend to visit this particular branch.

Really helpful and knowledgeable staff. Found a product that suited our needs really easily.

Mo, the store manager, helped us from the minute we walked into the store. He was fabulous - informative but not at all pushy! We would definitely recommend visiting this branch and we were very happy with our whole experience.

Staff Krishnan and duty manager Uddin gave the customer a personalised experience and were incredibly welcoming!

The store manager, Mo was really helpful, honest and gave a great customer service.

Friendly and knowledgeable and tentative staff and helped us every step of the way.

I recently had the pleasure of visiting a Benson store ant Colindale Branch.I and was extremely impressed by the exceptional service provided by the manager Mr. Mo Sala Uddin . From the moment I entered the store, the manager greeted me with a warm and friendly demeanor, making me feel valued as a customer. Their extensive knowledge of the products and willingness to assist me in finding the perfect furniture pieces for my home was truly remarkable. The manager went above and beyond to ensure that I had a seamless and enjoyable shopping experience. Their professionalism, attention to detail, and genuine care for customer satisfaction were evident throughout my visit. I left the store feeling extremely satisfied with my purchase and overall experience, thanks to the outstanding service provided by the manager.

The manager’s ability to listen attentively to my needs and preferences, offer valuable insights, and provide personalized recommendations truly set them apart. They demonstrated a deep understanding of the furniture available in the store, showcasing their expertise in the industry. Additionally, their patience and willingness to address all my inquiries contributed to a positive interaction that exceeded my expectations.

Furthermore, the manager’s commitment to ensuring that I found exactly what I was looking for was evident in their proactive approach. They took the time to understand my style preferences, budget constraints, and specific requirements, ultimately guiding me towards making informed decisions. Their friendly and approachable nature made it easy for me to communicate my needs, resulting in a highly tailored shopping experience.

Overall, I cannot speak highly enough of the manager’s outstanding performance. I would not hesitate to recommend this store to others based on the exceptional service provided by the manager.

Thank you again

Natalia was very helpful and patient. Fingers crossed the delivery will be as smooth.

Great customer service … put my trust back into bensons with the good service all round…

Mo at Colindale Bensons is an experienced bed specialist (and not just a regular sales person). He's knowledgeable on different mattress and bed types, understands the importance mattress type can make on individuals' sleep, and listens to the customer's specific needs. Providing advice and great customer service experience overall.

I ordered wardrobe and chest drawer, delivery supposed to be delivered after six weeks,
First excuse lorry is too big can’t come to your road.
Second excuse parking restriction on your road
Third excuse they haven’t uploaded your wardrobe we can deliver only chest drawer.
Disgusting delivery service

i visited few shop before look for beds and then came to Benson i found staff are very nice and price are good
Mo took his time answering my question & help me look at the finance side as well
highly recommended

Mo definitely knows his stuff and was incredibly helpful when helping us pick a bed.

We went to buy our bad to the shop in Colindale where we found a very good staff. Our delivery it was supposed to come on the 7 of August unfortunately we were left waiting all day without been advised that our delivery had a delay and until end of the day I called so many time customers services they still kept saying that we should receive our delivery on that day. Then the day after I had to call so many time the customer service to get the delivery. The delivery has arrived but missing items so I have still to wait another day to get our full delivery. In the end we wasted 2 day at work. We paid for our delivery and they didn't want to refund us
Also it's hard to speak with a manager u can only speak with the staff members 😔
We decided as is very poor their services to take an action.