The whole process was so easy and you were informed at all stages, up until delivery of the bed. The member of staff Lee ( Doncaster)was honest and informative throughout and was not a pushy salespers... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB
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We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... Ver mais
A empresa respondeu
Great experience at Bensons For Beds Doncaster store. We came on 1st March 2024 and purchased 2 beds and 2 mattresses. No pressure sales, very helpful lady (and gent who was there when we arrived, but... Ver mais
Plenty communication, did what they said they would and on time . Respected my husband being in bed on nights so were as quiet as possible great service x
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Doncaster706
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, Reino Unido
- 1302789386
4,9
Excelente
259 opiniões
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Excellent trying and buying experience
We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sleep positions analysed. We never felt hurried or pressured and Gail gave us time alone in which to consider our choices.
The variety of mattresses on offer was impressive and we were delighted with our final choice.
30 de maio de 2026
Resposta da Bensons For Beds - Doncaster706
We're so pleased to hear our team member provided such attentive and unpressured assistance, guiding you to the perfect mattress after analyzing your sleep positions. It's wonderful that you were delighted with your final choice! Thank you for your positive feedback!
Team Bensons
Gail was fabulous
Gail was fabulous - very friendly and gave me options and time to think before I made a purchase.
4 stars not 5 because a male manager interrupted us to give a sales speech I didn't need to hear and made me uncomfortable to sit through.
26 de maio de 2026
Resposta da Bensons For Beds - Doncaster706
We're glad Gail provided excellent service. We appreciate you sharing your experience and regret any discomfort caused by the interruption. We'll address this internally.
Team Bensons
This is the second time I have used Bensons for Beds, and once again I had a very positive experience. The staff were friendly, professional, and helpful throughout the process. Delivery and assembly
This is my second time using Bensons for Beds – Doncaster706, and once again I had a very positive experience. The staff were helpful and professional from purchase through to delivery and assembly. Communication was clear throughout, and the delivery team arrived on time, were polite, and handled everything carefully. Overall, I’m very happy with the service and would happily recommend Bensons for Beds to others.
27 de maio de 2026
Opinião espontânea
Resposta da Bensons For Beds - Doncaster706
We are so pleased to hear about your continued positive experience with us. It's wonderful that our team provided helpful and professional service from purchase to delivery and assembly. Thank you for your kind recommendation!
Team Bensons
Great experience
Great experience from walking in the shop to getting the bed delivered.
All the people we interacted with were friendly and polite, there was no pressure on products, they gave advice and information giving you time to consider the product and information to be able to make your choice.
The delivery service was excellent
4 de maio de 2026
Opinião espontânea
Resposta da Bensons For Beds - Doncaster706
We're so pleased to hear you had a great experience from start to finish! It's wonderful that our team provided helpful advice without pressure, and that the delivery service was excellent. Thank you for your positive feedback!
Team Bensons
Very good buying experience
Very good buying experience, Gail was very helpful and explained the differences between mattresses.
27 de maio de 2026
Resposta da Bensons For Beds - Doncaster706
We're so pleased our team provided a very good buying experience and explained mattress differences clearly. Thank you!
Team Bensons
Perfect 👌🏼
Got exactly what we wanted for a great price. Perfect experience, Amanda was friendly knowledgeable and allowed us plenty of time to try numerous different options before settling on the right bed for us.
27 de maio de 2026
Resposta da Bensons For Beds - Doncaster706
We're delighted to hear you found exactly what you wanted at a great price! It's wonderful that our colleague was friendly and knowledgeable, allowing you plenty of time to choose the perfect bed.
Team Bensons
The delivery and quality of the bed was…
The delivery and quality of the bed was great
16 de maio de 2026
Resposta da Bensons For Beds - Doncaster706
We appreciate your feedback! We're so glad to hear the delivery and quality were great.
Team Bensons - Jess
Helpful sales assistant
Helpful sales assistant. Not pushy, but attentive and understanding.
8 de maio de 2026
Resposta da Bensons For Beds - Doncaster706
Thank you for the lovely feedback! 😊 We’re really glad the sales assistant struck the perfect balance—helpful, attentive, and understanding without any pressure. That’s exactly the experience we aim to provide! ⭐
2nd time purchasing from bensons
2nd time purchasing from bensons, first class customer service again from Dale at the Doncaster branch friendly knowledgeable advice to help my son pick out a new bed, very good correspondence after placing my order and then excellent service from the delivery team, very happy thankyou 👍😀
4 de maio de 2026
Resposta da Bensons For Beds - Doncaster706
We're happy to hear about the first-class customer service you received at the Doncaster branch! It's great that our advice helped your son pick out a new bed and that the delivery was excellent. Thank you!
Team Bensons
2nd time purchasing a bed from this…
2nd time purchasing a bed from this store, nice relaxed atmosphere and excellent customer service from Dale, so friendly and knowledgeable, helped my son try out different mattresses and choose his new bed, I highly recommend thankyou
6 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Doncaster706
Thank you! 😊 We’re so pleased you chose us again and enjoyed the relaxed atmosphere. Dale will be delighted to hear how helpful he was in finding the perfect bed for your son. Thanks so much for the recommendation and enjoy the new bed,
Megan | Customer Care Specialist🛌
The delivery service was amazing
The delivery service was amazing ; I was kept up to date as to timings and the team were quick, careful and efficient in delivering the goods to the correct room.
15 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Doncaster706
Thank you for your feedback. We’re delighted to hear that the delivery service was amazing, that you were kept well informed about timings, and that the team delivered everything quickly, carefully, and efficiently to the correct room.
Thank you for your positive review – Lauryn at Customer Care 💜
The service I received from Dale was…
The service I received from Dale was more than exceptional. I was very happy with how he took the time to explain everything step by step.
2 de abril de 2026
Resposta da Bensons For Beds - Doncaster706
Florence Tsuro,
We're so glad to hear that you received exceptional service! It's great to know that our team member took the time to explain everything step by step for you.
Team Bensons - Jessica
Dale was very helpful and gave us all…
Dale was very helpful and gave us all the best information
6 de abril de 2026
Resposta da Bensons For Beds - Doncaster706
We’re pleased to hear that Dale was able to provide helpful support and ensure you had all the information you needed. Thank you for sharing your feedback.
💜 Thank you for your positive review – Lauryn at Customer Care
Very friendly and helpful
Very attentive staff members, always around to help and provide you with amazing customer service to help us find exactly what we were looking for.
1 de abril de 2026
Resposta da Bensons For Beds - Doncaster706
Thank you for your lovely feedback! 😊 We’re so pleased to hear our attentive team were always on hand to help and provided amazing customer service to find exactly what you were looking for. We really appreciate you sharing your experience,
Megan | Customer Care Specialist!
The salesman was very helpful and…
The salesman was very helpful and really took his time in giving us good advice on what would be the right mattress for us.
2 de abril de 2026
Resposta da Bensons For Beds - Doncaster706
Thank you for your feedback! 😊 We’re really pleased to hear the salesperson took the time to give you thoughtful, helpful advice and supported you in choosing the right mattress. That kind of care makes all the difference—thank you for sharing!
Megan | Customer Care Specialist⭐
My new bed was delivered to my house…
My new bed was delivered to my house last Friday, and I’m very pleased with it. We’ve been sleeping on it for a few nights now, and it’s extremely soft and comfortable. The medium mattress suits us much better than an extra firm one.
The delivery team was very friendly and helpful throughout the process, making the experience smooth and stress-free.
The assembly service was also excellent. The team worked efficiently, ensured everything was properly set up, and left the area clean and tidy.
Overall, I had a very positive experience with Bensons for Beds. From delivery to assembly and product quality, everything met my expectations. I would happily recommend them to others and would consider purchasing from them again in the future.
20 de março de 2026
Resposta da Bensons For Beds - Doncaster706
Thanks for the amazing review! So glad you’re loving your new bed — soft, comfy, and sleep‑approved! Big shout‑out to our delivery and assembly teams for making everything smooth and stress‑free. Enjoy every dreamy night,
Megan at Customer Care💜
Fantastic service from start to finish
Fantastic service from start to finish, Bensons for Beds was absolutely brilliant. Thank you.
2 de março de 2026
Opinião espontânea
Resposta da Bensons For Beds - Doncaster706
Thank you so much Kim! We’re thrilled to hear you received fantastic service from start to finish. It’s wonderful to know Bensons for Beds made the whole experience brilliant for you. We really appreciate your kind words,
Megan at Customer Care!🛏️✨
The sale person (Manager) was good at…
The sale person (Manager) was good at his job and was so knowledgeable about the products. Well worth a visits, did not feel pressured into buying.
9 de março de 2026
Resposta da Bensons For Beds - Doncaster706
Thank you for your lovely feedback!
I’m really glad to hear that the manager was knowledgeable, helpful, and made your visit worthwhile — and even better that you never felt pressured into buying. That’s exactly the experience we aim to give,
Megan at Customer Care🌟
Great service at Bensons from Dale
Great service from the Salesman Dale, he gave great advice and explained fully all options. Top bloke
9 de março de 2026
Resposta da Bensons For Beds - Doncaster706
Thank you so much for your fantastic review! We’re delighted to hear Dale provided great service, clear advice, and took the time to explain all the options. He’ll be so pleased to hear your kind words,
Megan at Customer Care!
Showroom sleep expert Rob was great
Showroom sleep expert Rob was great. He showed us a variety of different beds - which we tested at length.
A positive experience all round with multiple emails throughout the process, including a phone call half an hour before delivery.
4 de março de 2026
Resposta da Bensons For Beds - Doncaster706
Mr/Mrs Johnson,
We're glad you enjoyed your experience and found the assistance helpful during your showroom visit. We appreciate you mentioning the communication throughout the process. Thank you for your positive feedback!
Stewart - Team Bensons
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