The Store Manager couldn't have been helpful. He answered all our questions and there was zero % push for a sale. And the £3000 mattress is worth every penny. Also, great service too from the delivery... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB
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Leia as opiniões dos outros
We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... Ver mais
A empresa respondeu
Great experience in store. Did not feel like I was being hurried along. Care was taken to ensure the right mattress for me was chosen All in all - a great and lovely experience. And Gail was... Ver mais
A empresa respondeu
Got a clearance bed fantastic price and fantastic customer service But clearance purchase should be treated same as a regular clearance Using their delivery means but no you can't have a clear... Ver mais
Informações sobre a empresa
Sobre Bensons For Beds - Doncaster706
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, Reino Unido
- 1302789386
4,8
Excelente
252 opiniões
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Resposta da Bensons For Beds - Doncaster706
Thank you so much for your kind words! Our team takes pride in providing knowledgeable and friendly service. We are thrilled to hear about your positive experience. We look forward to seeing you again soon, Megan at Customer Care
Good choice of mattresses
Good choice of mattresses. Pleasant helpful staff. Didn’t pressure or hover but helpful and knowledgable when asked numerous questions about products. Would shop there again
29 de junho de 2025
Resposta da Bensons For Beds - Doncaster706
Thank you for the positive review! We strive to offer a wide selection of quality mattresses and provide excellent customer service. We're glad to hear our staff helped you find the perfect fit without any pressure. We look forward to seeing you again soon, Megan at Customer Care
Bensons for beds doncaster
Salesperson was excellent professional friendly very knowledgeable I purchased the bed I wanted without any fuss very happy with the service
29 de junho de 2025
Resposta da Bensons For Beds - Doncaster706
Thank you for the amazing feedback! We take pride in providing top-notch service and are thrilled to hear that our salesperson exceeded your expectations. Enjoy your new bed and thank you for choosing us, Megan at Customer Care
Resposta da Bensons For Beds - Doncaster706
Thank you for your glowing review! We strive to provide our customers with the best service and it's great to hear that we met your expectations. Thank you,
Megan at Customer Care
Great buying experience
Great service from the GM Martin. Listened to our sleep needs and budget and didn’t try, too hard, to sell something we didn’t need or want. Great buying experience
29 de junho de 2025
Resposta da Bensons For Beds - Doncaster706
Thank you for taking the time to leave such a positive review! We're thrilled that you had a great buying experience with our Martin. We truly value your satisfaction and are always here to help with your sleep needs and budget. We appreciate your business,
Take care,
Megan at Customer Care.
Very helpful advice and guidance in store
Very helpful advice and guidance in store from Gail who explained our options and helped us choose the mattress that was right for us
19 de junho de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that the advice and guidance provided in our store was so helpful in choosing the right mattress. Thank you for sharing your positive experience, Megan at Customer Care.
Customer service was excellent
Customer service was excellent. Had to find a bed and mattress for my mum with specific needs, height Etc
Martin was excellent measuring beds from the floor to the mattress Etc. And finding me exactly what I needed
16 de junho de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that our assistance in finding the right bed and mattress for your mum was excellent. We appreciate you acknowledging the support in meeting those specific needs. Thank you for your positive feedback, Megan at Customer Care
Fantastic customer experience
Had a fantastic experience at our local Benson for Bed.
No pushy salespeople, allowed to browse and try and then given expert advice to help choose our ideal mattress suitable for our requirements.
Would highly recommend.
10 de junho de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that you had a fantastic experience in our store! It's great to know that you were able to browse without pressure and received expert advice to help you choose your ideal mattress. Thank you for your recommendation, Megan at Customer Care
The lady in shop was really attentive…
The lady in shop was really attentive and listened to what we were looking for. Would definitely recommend.
11 de junho de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that the team member was so attentive and helpful during your visit! We appreciate your recommendation very much. Take care, Megan at Customer Care
The lady who served us was amazing
The lady who served us was amazing. So knowledgeable and helpful.
30 de maio de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that you had such a positive experience with our knowledgeable and helpful staff. We appreciate your kind feedback, Megan at Customer Care
Dale’s patience and knowledge
28 de maio de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that you appreciated the patience and knowledge. Thank you for your positive feedback; it means a lot to us. Thank you, Megan at Customer Care
Excellent service
Excellent service, great mattress, also very good delivery service.
27 de fevereiro de 2025
Resposta da Bensons For Beds - Doncaster706
We appreciate you sharing your positive experience! We are so happy to hear that you enjoyed our service, mattress, and delivery. Thank you, Megan at Customer Care
Would have been a 5 but the link for an…
Would have been a 5 but the link for an extra £25 discount failed. The staff in the store were very helpful and managed to get the additional discount anyway on top of the bank holiday sale price.
26 de maio de 2025
Resposta da Bensons For Beds - Doncaster706
We appreciate your feedback and are glad our staff helped with the discount. We'll look into the link issue. Thanks for taking the time to share your experience. Take care, Megan at Customer Care
A new bed
Made welcome when I entered the shop and left me to look around when I said that I was looking. When I wanted help, I was given it by a knowledgeable assistant. I was not pressured into buying and I was given advice when I asked for it. Two friendly assistants.
22 de maio de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that you felt welcome and received knowledgeable assistance without any pressure. Thank you for your positive feedback about our team's friendly service and helpful advice! Take care, Megan at Customer Care
Excellent service
We bought a mattress from the outlet store at lakeside Doncaster in August. It started collapsing. I rang customer services with photos of the faults and they instantly said we could have a refund or an exchange. We went back to the outlet shop and the staff in there were really polite and extremely helpful. Even when the first bed we picked wouldn’t go up the stairs and we went back and pick something different one. The delivery man how they use was very polite and helpful as well.
17 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Doncaster706
We're glad you enjoyed your experience with our team. It's great to hear that customer services and the outlet shop staff were helpful when your mattress started collapsing. We appreciate your positive feedback regarding the delivery service as well. Thank you, Megan at Customer Care
Rob the sales person
19 de maio de 2025
Resposta da Bensons For Beds - Doncaster706
Thank you for your kind words about Rob! We strive to have passionate and knowledgeable salespeople to provide the best experience for our customers. We appreciate your support! 😀 #CustomerSatisfaction #ExceptionalService
Resposta da Bensons For Beds - Doncaster706
Thank you so much for your kind words! We're thrilled to hear that you found our staff helpful and our prices reasonable. We strive to provide the best service and value to our customers. We look forward to serving you again in the future! #HappyCustomers #GreatPrices #ExcellentService
The men came on time and then they…
The men came on time and then they brought the wardrobe in and put them were i wanted them
12 de fevereiro de 2025
Resposta da Bensons For Beds - Doncaster706
Thank you for the great feedback! We're so glad our team arrived on time and placed your wardrobe exactly where you wanted it. Customer satisfaction is our top priority.
Excellent from start to finish
Excellent from start to finish. I wouldn't shop anywhere else. Excellent delivery team: Wayne, Lewis and Nathan carried out the delivery with efficiency, the whole experience went smoothly and professionally
1 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Doncaster706
Thank you for your kind words! We are thrilled to hear that you had an excellent experience from start to finish. Our delivery team takes pride in providing professional and efficient service. We are grateful to have loyal customers like you and we look forward to seeing you again soon! Sleep well, Team Bensons💜
Resposta da Bensons For Beds - Doncaster706
Thank you for your positive review! We are thrilled to hear that you had a good experience with us. We strive to provide exceptional service to all of our customers. Thank you for choosing our business!
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