The Store Manager couldn't have been helpful. He answered all our questions and there was zero % push for a sale. And the £3000 mattress is worth every penny. Also, great service too from the delivery... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB
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Leia as opiniões dos outros
We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... Ver mais
A empresa respondeu
Great experience in store. Did not feel like I was being hurried along. Care was taken to ensure the right mattress for me was chosen All in all - a great and lovely experience. And Gail was... Ver mais
A empresa respondeu
Got a clearance bed fantastic price and fantastic customer service But clearance purchase should be treated same as a regular clearance Using their delivery means but no you can't have a clear... Ver mais
Informações sobre a empresa
Sobre Bensons For Beds - Doncaster706
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, Reino Unido
- 1302789386
4,8
Excelente
252 opiniões
Pede aos clientes que escrevam opiniões
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Dale at York Rd
Dale at the York Rd, Doncaster store was knowledgeable and listened to my answers when he asked me questions. I was less sure when he mentioned the menopause though.
13 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - Doncaster706
Thank you for taking the time to leave us a review, we truly value our customers' feedback. We're glad that Dale provided knowledgeable service and listened to your needs. We apologize for any uncertainty surrounding the topic of menopause and will continue to educate our staff to better support all of our customers. We appreciate your business!
Great customer service
An all round good experience, the salesman(Dale)was very knowledgeable and not pushy at all, gave us great advice AND saved us money!!
18 de março de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that you had such a positive experience! It's great to know the salesperson's knowledge and helpful advice were valuable and saved you money. Thanks for your feedback, Megan at Customer Care
Very helpful service in store
Very helpful service in store. Staff able to give lots of advice
16 de março de 2025
Resposta da Bensons For Beds - Doncaster706
We appreciate your positive feedback! We are so glad to hear that our staff provided excellent advice and service for you in store. take care, Megan at Customer Care
Amanda from the Doncaster was great…
Amanda from the Doncaster was great very helpful would certainly recommend
4 de março de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that you had a positive experience. We appreciate your recommendation and are glad we could be helpful to you. Take care, Megan at Customer Care
Gail was welcoming and knowledgeable
Gail was welcoming and knowledgeable. There was no pressure put on us to make a decision on a purchase. The help and advice given by Gail meant we came away happy with what we had bought (bed base, mattress, headboard and pillows)
24 de fevereiro de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that you felt welcomed and well-informed. We're glad you were comfortable making your purchase and that you're pleased with your new bed base, mattress, headboard, and pillows. Thanks for your feedback, Megan at Customer Care
Show room experience
Our sales assistant, Dale, was excellent. He dealt with our needs professionally, helpfully and with humour. A great experience.
14 de fevereiro de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that your needs were professionally met with helpfulness and humour. We appreciate you sharing your great experience with us, Megan at Customer Care
Avoid like the plague
Avoid like the plague, all nice and welcoming in store until you have problems with your order. ordered on 4th November still no show, supposed to arrive 5th Feb now pushed back to 17th Feb. Promised phone calls back and guess what, no phone calls back. Spoke to customer services on the website and they can't give you a container number to track the order and apparently despite them emailing you to pay the balance 5 days prior to go ahead with the delivery they don't stick to that- Apparently until you pay in full they don't proceed with the next steps of your order. First time using bensons and certainly my last. Full of false promises and customer service is appalling.
28 de janeiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Doncaster706
We regret to hear about the issues with your order and the lack of communication. We apologize for the delays and any inconvenience caused by the revised delivery date. Thank you for allowing us to put this right for you and hope we can make it up to you in the future, Megan at Customer Care
Hi .I would like to thanks for helping…
Hi .I would like to thanks for helping me to buy bed.
15 de janeiro de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that we helped you buy a bed. Thank you for your positive feedback; we appreciate it very much.
Take care,
Megan at Customer Care
Very friendly and helpful young man…
Very friendly and helpful young man called Dale helped us.
18 de janeiro de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback with us!
Take care,
Megan at Customer Care
Very helpful
Very helpful, pleasant staff. Lots of constructive advice but not pushy.
13 de janeiro de 2025
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that our staff were helpful and pleasant! We appreciate your feedback regarding our constructive, non-pushy advice.
Take care,
Megan at Customer Care
Resposta da Bensons For Beds - Doncaster706
We appreciate your positive feedback regarding our helpful service and prompt delivery! We're happy you had a great experience with us. Take care, Megan at Customer Care
The Salesman was excellent
The Salesman was excellent, explained the differences in al of the beds and matresses we were looking at, there was also lots of choice, this enabled us to make an informed decision that we were vary happy with.
30 de dezembro de 2024
Resposta da Bensons For Beds - Doncaster706
We're happy to hear that the salesperson's expertise and the wide selection helped you make a satisfying and informed choice. Thank you for your positive feedback, Megan at Customer Care
The staff were helpful and very…
The staff were helpful and very friendly. Made the choice of bed not complicated.
31 de dezembro de 2024
Resposta da Bensons For Beds - Doncaster706
We're glad our team made your bed selection easy and were helpful and friendly. Thank you for your feedback; we appreciate it.
Take care,
Megan at Customer Care
Great customer service and knowledge
Great customer service and knowledge. Have bought previously from this store and would again
17 de dezembro de 2024
Fabulous mattress and great customer…
Fabulous mattress and great customer service ! Thankyou to Amanda
4 de dezembro de 2024
A mattress protector for our new Tempur bed.
We wanted an item for our new bed, we sourced it and rang the local store and picked it up after paying for it in store.
5 de dezembro de 2024
Purchase of two beds
Very helpful, polite and knowledgeable staff when purchasing two beds.
26 de novembro de 2024
Rob a member of staff was so helpful…
Rob a member of staff was so helpful his customer service was amazing.
Showed me around and gave me plenty of time to choose the right bed for me.
25 de novembro de 2024
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