The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.
A empresa respondeu
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF Dumfries, Dumfriesshire, GB
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The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.
A empresa respondeu
We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... Ver mais
Bed was delivered but not built as expected. Not sure where that went wrong. Pretty sure I asked for a build. Delivery people not particularly helpful though they had had a rough start to the day (fla... Ver mais
A empresa respondeu
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... Ver mais
Escrito pela empresa
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, Reino Unido
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Great experience buying my new bed the lady serving us was very professional ,helped us get the best deal on the bed we picked and also had a good laugh at the same time which made picking our new bed even easier . Thank you Kirsti from the Dumfries store 👍

Resposta da Bensons For Beds - Dumfries686

Resposta da Bensons For Beds - Dumfries686
Knowledgable, helpful and friendly staff. Asked pertinent questions to gain type of mattress required and gave an overview of each one we were interested in. Took their time explaining each mattress. Didn’t feel pressured or rushed.
Would recommend

Resposta da Bensons For Beds - Dumfries686
Friendly helpful and informative staff who took the time to make sure we got the best bed for us. The sleep pro technology was also very helpful.

Resposta da Bensons For Beds - Dumfries686
Customer service was excellent, the staff member was patient and explained all I needed to know about my purchase.

Resposta da Bensons For Beds - Dumfries686
I felt listened too and not pressured by salesperson. He took time to explain and show me various options. No problems at all with your dumfries shop staff. But the subsequent email you sent co firming my order along with pictures showed bed with drawer option when my purchase invoice clearly says ottoman option. Phoned store who confirmed correct option was on the order. Fingers crossed the right bed arrives.
What I would add from the outside it didn't look as if store was open. Inside lovely and bright. Maybe planter on wheels could be wheeled in and out on daily basis or large cut out something

Resposta da Bensons For Beds - Dumfries686
The were helpful and friendly the helped us with picking a good mattress and bedframe

Resposta da Bensons For Beds - Dumfries686
Absolutely brilliant from start to finish including delivery - purchased over the phone at Dumfries store and couldn’t give any higher praise

Resposta da Bensons For Beds - Dumfries686
Nothing beats in person shopping when buying a bed or sofa bed. I was greeted by a friendly sales assistant who was very patient and helpful with my queries.
All in all, a really good experience.

Resposta da Bensons For Beds - Dumfries686
We were looking for a mattress - there was a great choice and the young lady was very helpful and knowledgeable, also they were able to deliver in a weeks time - great service!

Resposta da Bensons For Beds - Dumfries686
I went in to look at a bed for my son in the Dumfries store. Kevan was extremely knowledgeable. Once we had all the information we left the store to have a think about it. We returned the same day and Kevan went through all the paper work and all the cancellation policy, delivery etc. He thanked us for coming back to the store which was a nice touch. Outstanding customer service!

Resposta da Bensons For Beds - Dumfries686
Very pleasant surroundings. Descriptions and prices easy to view. Extremely helpful assistant without being overbearing. Enjoyed the experience of shopping at Benson's!

Resposta da Bensons For Beds - Dumfries686
Kristy was very helpful and answered all our questions

Resposta da Bensons For Beds - Dumfries686
Great very helpful assistant’s in store wide range of beds to try reasonably priced for the good quality

Resposta da Bensons For Beds - Dumfries686
Wasn't just offered a y mattress as new what was looking for .
WiFi was realy slow took ages to get everything set up .
Staff were exelent and very helpfull

Resposta da Bensons For Beds - Dumfries686
Very professional staff,also patient and nothing was too much trouble. Good experience and felt confident about my final choice , this was due mainly to the product knowledge of the member of staff Who served me.

Resposta da Bensons For Beds - Dumfries686
Just had a bed delivered/removed and we can't thank the delivery guys (Dave & Michael) enough. They could not have been more helpful and accommodating. Great guys, great service and a great bed. Would definitely recommend. 10/10

Resposta da Bensons For Beds - Dumfries686
The sales assistant introduced himself asked what we were looking for and directed us to the beds we would probably like. He gave us time leaving us to discuss and try. He was polite at all times.

Resposta da Bensons For Beds - Dumfries686
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