We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... Ver mais
Localização
Alterar localizaçãoUnit 7b Cuckoo Bridge Retail Park, DG2 9BF Dumfries, Dumfriesshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bed was delivered but not built as expected. Not sure where that went wrong. Pretty sure I asked for a build. Delivery people not particularly helpful though they had had a rough start to the day (fla... Ver mais
A empresa respondeu
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... Ver mais
The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Dumfries686
Escrito pela empresa
Informações de contacto
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, Reino Unido
- 1387214381
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The sales assistant introduced himself…
The sales assistant introduced himself asked what we were looking for and directed us to the beds we would probably like. He gave us time leaving us to discuss and try. He was polite at all times.

Resposta da Bensons For Beds - Dumfries686
Not great service
The bed we purchased didnt have the sale cost in store it was only when we looked online after we had been in, and the customer serviced we received wasn't what i would expect

Resposta da Bensons For Beds - Dumfries686
Very helpful staff and easy process
Staff very helpful and it was an easy process, job done!

Resposta da Bensons For Beds - Dumfries686
Very helpful sales assistant
Very helpful sales assistant. Took a lot of time to help my mother-in-law choose a new bed.

Resposta da Bensons For Beds - Dumfries686
They were very helpful and found what…
They were very helpful and found what we were looking for

Resposta da Bensons For Beds - Dumfries686
A comfortable experience
The staff were so helpful and knowledgeable about your product. It also helped that you allow the customer to trial the comfort of the beds before selection.

Resposta da Bensons For Beds - Dumfries686
charlie was excellent and really took…
charlie was excellent and really took into consideration what we needed in the mattress and gave us plenty of options to help us find the perfect one.

Resposta da Bensons For Beds - Dumfries686

Resposta da Bensons For Beds - Dumfries686

Resposta da Bensons For Beds - Dumfries686
The shop assistant was very helpful and…
The shop assistant was very helpful and put me at ease straight away

Resposta da Bensons For Beds - Dumfries686
The time spent helping me with…
The time spent helping me with information about different types of mattresses for me to make the right choice for myself.

Resposta da Bensons For Beds - Dumfries686
The staff were very helpful
The staff were very helpful, and I was very pleased to hear the bed would be delivered to the house and taken upstairs, and the packing would be taken away.

Resposta da Bensons For Beds - Dumfries686
Helpful staff
Charlie was really helpful in the Dumfries branch providing enough information and attention but giving space and not hassling us. Very good service and a good range of mattresses to test to see what was best.

Resposta da Bensons For Beds - Dumfries686
Excellent service
Excellent service. Delivery time exactly as expected. Very helpful delivery men. Staff in store extremely knowledgeable.
Charlie was very helpful and we managed…
Charlie was very helpful and we managed to arrange everything smoothly. The prices were very competitive too.
Brilliant service
Nicely laid out, bright showroom. Friendly, cheerful and helpful staff.
we went in 20th March 2023 to view…
we went in 20th March 2023 to view mattresses met with a lady Kristi who took us through gave us a quote , that evening got a email to say come in tomorrow and receive 20% off so went in with cash to be told it wasnt that amount already taken money off on the quote. i took the 20% off the bottom line didnt even look at quote. Charlie got quite rude and tried to say initially there wasnt any discount but I had it in an email. So not happy at all with the lack of service and help after their cockup!!!!!!!!
Excellent choice of beds and…
Excellent choice of beds and mattresses.
First class assistance, advice and help.
Nothing too much trouble.
Both Charlie and Nikki are to be congratulated.
Well done.
Would recommend
Very helpful staff in the Dumfries branch. The information was clear and the delivery went smoothly. The staff were helpful to the older people receiving the bed. Would recommend.
Staff in the shop were very…
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm very mind full when bringing in the mattress of furniture and photos on the walls when moving it to the bedroom. Many thanks
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







