Buying a new mattress from Benson for Beds was a fantastic experience. From the minute we walked into the shop, late one October Saturday afternoon, we were made to feel like one of the fa... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit A Mavor Avenue, G74 4QX East Kilbride, Lanarkshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service from purchasing the bed to delivery and build of the bed . The salesman gave us just the right amount of information when we went into the shop without overwhelming us and left us to... Ver mais
A empresa respondeu
We arrived at Bensons for Beds East Kilbride, and we were greeted by James, a salesperson there, who was very polite and knowledgeable and who guided us through the whole process of choosing the corre... Ver mais
A empresa respondeu
Having never used Bensons previously, I was super impressed with your salesman James in your East Kilbride branch. Apart from being friendly, he was very knowledgeable and went out of his way to help... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - East Kilbride657
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit A Mavor Avenue, G74 4QX, East Kilbride, Lanarkshire, Reino Unido
- 1355222651
4,8
Excelente
359 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I first spoke to James around 6weeks…
I first spoke to James around 6weeks prior to purchase. His knowledge was excellent and he was really relaxed in his approach( no pushy sales stuff). I narrowed down two mattresses and when I went in second time around it was easy and very straightforward to get my order placed and processed. First class service I would highly recommend
30 de abril de 2025
Resposta da Bensons For Beds - East Kilbride657
Thank you so much for your kind words! We are thrilled that you had such a positive experience with James and our team. It was our pleasure to assist you and we truly appreciate your recommendation.
Sleep well, Team Bensons💜
Resposta da Bensons For Beds - East Kilbride657
Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service team. Providing helpful and friendly service is our top priority. We appreciate your support!
Sleep well, Team Bensons💜
Resposta da Bensons For Beds - East Kilbride657
"Thank you so much for the kind words! Our team takes pride in providing exceptional customer service and we're glad to know you had a positive experience with our salesman." #happycustomers - James
James from Bensons East Kilbride was…
James from Bensons East Kilbride was terrific. At first we were just in to have a browse but James was so incredibly knowledgeable, especially after only working there for a short period of time, he answered all of our questions and helped us pick the perfect bed frame and mattress. The whole team were lovely but a big massive shout out to James!
19 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - East Kilbride657
Thank you for taking the time to share your positive experience at Bensons East Kilbride! I was thrilled to hear that I had provided excellent service and helped you find the perfect bed frame and mattress. I truly value your feedback and hope to continue providing you with exceptional service in the future! - James
The person serving us was very…
The person serving us was very knowledgeable and very good indeed. A pleasure to work with on deciding where I was to dump this old carcass for the next 8 years.
20 de abril de 2025
Resposta da Bensons For Beds - East Kilbride657
Thank you for taking the time to leave us a review! We are delighted to hear that John made your experience with us a pleasant one. Thank you for choosing Bensons for Beds! - James
The service throughout was impeccable.
The service throughout was impeccable.
James at the East Kilbride/King's Gate store was so knowledgeable, easy to get along with, helpful, attentive and an all-around excellent representative (plus, allowed us ample time to talk amongst ourselves and browse the available options, so perfect balance of great customer service vs. giving us space to just look). Funny and a really nice guy too :)
Stuart was also a massive help, and ensured the process was as easy as possible, whilst meeting our needs and being friendly and thorough.
The ordering process was easily customisable and took into account our individual circumstances (short notice delivery of 1 week was excellent, based on the options they presented us with that would fit into the preferrable timescale) and the delivery and assembly went off without a hitch.
No negative notes, guys; keep doing what you're doing.
6 de abril de 2025
Resposta da Bensons For Beds - East Kilbride657
Thank you so much for your amazing review! I'm thrilled to hear that you had such a great experience with me at our East Kilbride store. Our team is dedicated to providing exceptional service and we're glad that this was reflected in your experience with us. Thank you for choosing Bensons for Beds and we hope to continue exceeding your expectations in the future. Happy shopping! - James
Resposta da Bensons For Beds - East Kilbride657
Thank you for your fantastic review! We take pride in providing top-notch service and are thrilled to hear that our team met your expectations. We look forward to serving you again in the future.
Great service from Stuart
Great service from Stuart. From exploring the different options available to placing the order. Highly recommend the team
20 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - East Kilbride657
Thank you so much for the review, really happy to to hear we made the task of buying a new bed an enjoyable one!
Stuart gave us plenty of time to look…
Stuart gave us plenty of time to look at and try different beds. He answered all of our questions and was knowledgeable and helpful. Stuart gave excellent customer service and efficiently processed our payment. Thank you
18 de abril de 2025
Resposta da Bensons For Beds - East Kilbride657
Hi Mrs Harris, so glad I was able to make the experience easy and enjoyable. really appreciate the review, Stuart 🙂
Great Store. Staff very helpful and friendly
Sales person left me to try the mattresses after giving me all the information I needed. Very nice and friendly. Very helpful.
12 de abril de 2025
Resposta da Bensons For Beds - East Kilbride657
Thank you for your kind review! We are glad to hear that our salesperson was able to provide you with all the information you needed and gave you the space to try out our mattresses. Our team is always happy to assist our customers in any way we can. Thank you for choosing us!
James and his colleagues were so…
James and his colleagues were so helpful. Very friendly team!
4 de abril de 2025
Resposta da Bensons For Beds - East Kilbride657
Thank you for the kind words, we pride ourselves on our friendly and helpful team. We're so glad we could provide you with a positive experience. Come back and see us anytime! 😀 - James
The salesperson was very helpful did…
The salesperson was very helpful did not hassle us just told us to take a look around then come and see her when we were ready
3 de abril de 2025
Resposta da Bensons For Beds - East Kilbride657
Thank you for your kind words highlighting the service you received from Kirsty. Our team strives to provide a hassle-free and informative shopping experience for our customers. We appreciate your business and hope to see you again soon! - James
Great experience in store
Great experience in store. Stuart in East Kilbride was extremely friendly and helpful. Nothing was too much trouble and he really listened to our needs.
We await delivery of our new bed!
1 de abril de 2025
Resposta da Bensons For Beds - East Kilbride657
Thank you for your kind words! We are thrilled to hear that Stuart provided you with exceptional service in our East Kilbride store. We are excited for you to experience a good night's sleep. Thank you for choosing Bensons for Beds!
Great customer service
Jenny was fantastic! There was no rush. I tried all the beds she advised after I gave a description of what I needed and also used the bed pressure computer to ensure she was offering the correct products for my needs. She was polite, friendly and helpful. Great customer service.
23 de março de 2025
Opinião espontânea
Resposta da Bensons For Beds - East Kilbride657
Thank you for sharing your experience with Jenny! We are delighted to hear that she provided attentive and personalized service to help you find the perfect bed. We will make sure to pass along your kind words to her. Thank you for choosing us for your bedding needs! - James
Great service from James explaining all…
Great service from James explaining all I needed to know about choices of bed and mattresses
22 de março de 2025
Resposta da Bensons For Beds - East Kilbride657
Thank you for your kind words! We're so glad I was able to provide you with all the information you needed for your bed and mattress choices. It's our goal to always offer top-notch service to our customers. - James
Great customer service
Excellent customer service from start to finish. James and Jenny were both so helpful when choosing my new mattress. I was kept well informed about delivery from ordering to delivery yesterday. The delivery team were great and the mattress is perfect. Would definitely recommend Bensons.
21 de março de 2025
Opinião espontânea
Resposta da Bensons For Beds - East Kilbride657
Thank you for your kind words! We are thrilled to hear that you had an excellent experience with James, Jenny, and our delivery team. We pride ourselves on providing top-notch customer service and are happy to have helped you find the perfect mattress. Thank you for choosing Bensons and please do recommend us to others!
Good advice without any pressure.
Made to feel welcome but not overpowered! Jenny in East Kilbride was very helpful amd gave good advice.
Given plenty of time to make decisions without any pressure.
15 de março de 2025
Resposta da Bensons For Beds - East Kilbride657
We appreciate you sharing your experience! We're happy to hear that you felt welcome and received helpful advice with plenty of time to decide. We will pass your kind words on to our East Kilbride team. Thank you, Megan at Customer Care
Resposta da Bensons For Beds - East Kilbride657
Thank you for your positive feedback! Our team strives to provide exceptional service to all of our customers. We are glad John was able to assist you in finding what you needed. Come back and visit us again soon! - James
It was a very pleasant experience the…
It was a very pleasant experience the assistant was very helpful without pressuring us
Nice atmosphere in the shop good range of mattresses got what we wanted feel it was value for money
22 de fevereiro de 2025
Resposta da Bensons For Beds - East Kilbride657
Thank you for your wonderful review! We are delighted to hear that you had a pleasant experience and that John provided great service. Our goal is to create a nice atmosphere and provide a good range of mattresses that offer value for money. We appreciate your support and hope to see you again! - James
Excellent customer service
Excellent customer service, great communication about the product and information on my delivery service. I would recommend friends and family.
20 de fevereiro de 2025
Resposta da Bensons For Beds - East Kilbride657
We appreciate you sharing your experience! We're so glad to hear that our team provided excellent customer service and communication regarding your order. We thank you for your recommendation, Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.