When we arrived we were quickly greeted by a salesperson who showed us the products we were interested including all options available on them. The salesperson was friendly as well as helpful. Our vis... Ver mais
A empresa respondeu
Unit 3 Stone Lane Retail Park, Marsh Barton Road, EX2 8LH Exeter, Devon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
When we arrived we were quickly greeted by a salesperson who showed us the products we were interested including all options available on them. The salesperson was friendly as well as helpful. Our vis... Ver mais
A empresa respondeu
Friendly sales staff with good advice from a long established Company. You are advised to lie on the beds to make sure that you select the correct mattress for yourself. There is a large choice availa... Ver mais
A empresa respondeu
Josh in the Exeter store was incredibly helpful and patient and gave us lots of help and advice. We found the bed frame and headboard we liked and then bought two mattresses. I suffer from back proble... Ver mais
A empresa respondeu
We have just had our new Penelope bed delivered today and are very happy with our purchase and the whole experience with Bensons from order to delivery. The two ladies at the Exeter store were v... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 3 Stone Lane Retail Park, Marsh Barton Road, EX2 8LH, Exeter, Devon, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff worked as a team helping each other to find the answers to our queries. They were polite and friendly and it wasn’t any trouble when we changed our minds on colour etc.

Resposta da Bensons For Beds - Exeter153
When we arrived we were quickly greeted by a salesperson who showed us the products we were interested including all options available on them. The salesperson was friendly as well as helpful. Our visit ended up ordering a super king bed and mattress and we were happy with the price we paid.

Resposta da Bensons For Beds - Exeter153
We have just had our new Penelope bed delivered today and are very happy with our purchase and the whole experience with Bensons from order to delivery.
The two ladies at the Exeter store were very professional and friendly but not pushy and the advice given very much helped us to decide to order there and then.
The communication from ordering last Thursday up to delivery today has been first class all the way.
The delivery itself was very smooth and Sam and Callum were very friendly and helpful.
This is our second bed from Bensons and we will always look there first in future.
Kevin & Tina

Resposta da Bensons For Beds - Exeter153
The bed was delivered on time, I had reminders, notifications and a phone call all reassuring that things were going as expected. The men were friendly, polite and efficient.

Resposta da Bensons For Beds - Exeter153
Excellent service from staff in Exeter, friendly and very helpful. I highly recommend.

Resposta da Bensons For Beds - Exeter153
Excellent customer service. Above & beyond, Thank you Michael.

Resposta da Bensons For Beds - Exeter153
Good range of mattresses on display. Helpful and knowledgeable staff. Seamless order process. Now awaiting delivery.

Resposta da Bensons For Beds - Exeter153
Friendly and knowledgable salesman (Mike) Good spacious showroom. Interest free credit.
Good selection of beds on display.

Resposta da Bensons For Beds - Exeter153
We went in just to look and ended up buying a luxury bed. The sales guy was really helpful and attentive. Lots of choice of beds and due to the sale we saved ourselves a big chunk of money!

Resposta da Bensons For Beds - Exeter153

Resposta da Bensons For Beds - Exeter153
If I’m buying a bed & mattress I like to see & try out these items Benson beds provided me with all I needed.Met a delightful very helpful charming man Tom not a pushy salesman kept it professional knowledgeable young man.

Resposta da Bensons For Beds - Exeter153
Really helpful and didn’t feel pressurised to buy

Resposta da Bensons For Beds - Exeter153
Difficult because Mike was excellent with us when we first came into the store. Wasn't pushy and was very helpful. We went off for a coffee to decide on the purchase. When we came back the service was shocking. Mike was busy with another costumer. Instead the store manager dealt with us. He didn't appear to know what he was doing. Talked under his breath and took a long time and kept having to ask for help. The manager looked scruffy totally ignored my wife. He also told us we couldn't take our pillows home with us. The next day we had a phone call to say we need to collect the pillows! So we had to make another trip out to collect the pillows. If we had dealt with the store manager from the outset we wouldn't have made the purchase.

Resposta da Bensons For Beds - Exeter153
AVOID AVOID AVOID!!!!
happy to take your money and guarantee a bed and mattress before Christmas, only to on the day get a call from a driver saying they are only bringing the mattress and that the bed will be 3 weeks later. so we accept it and 3 weeks pass. the day of delivery comes and we are told they cant deliver and we have to wait a further month. I'm not sure if it is because they cant be bothered or the fact they are completely useless.
DO NOT TRUST A WORD THESE LYING SCAMMERS SAY

Resposta da Bensons For Beds - Exeter153
very interesting and helpful service from Michael.
Very professional service in store and after the order
Very professional young man ,couldn't do enough for you,expertise on beds very indepth, credit to the company
Good service in the shop, but getting loads of emails pestering for reviews is annoying. Don’t usually like to write reviews until I’ve got the products.
Friendly and helpful staff, and a fabulous new mattress.
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