When we arrived we were quickly greeted by a salesperson who showed us the products we were interested including all options available on them. The salesperson was friendly as well as helpful. Our vis... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 3 Stone Lane Retail Park, Marsh Barton Road, EX2 8LH Exeter, Devon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Friendly sales staff with good advice from a long established Company. You are advised to lie on the beds to make sure that you select the correct mattress for yourself. There is a large choice availa... Ver mais
A empresa respondeu
Josh in the Exeter store was incredibly helpful and patient and gave us lots of help and advice. We found the bed frame and headboard we liked and then bought two mattresses. I suffer from back proble... Ver mais
A empresa respondeu
We have just had our new Penelope bed delivered today and are very happy with our purchase and the whole experience with Bensons from order to delivery. The two ladies at the Exeter store were v... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Exeter153
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 3 Stone Lane Retail Park, Marsh Barton Road, EX2 8LH, Exeter, Devon, Reino Unido
- 1392459418
4,6
Excelente
51 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful and friendly.
11 de novembro de 2024
Bed buying made easy totally informed by sales person…
Felt totally informed by sales person who dealt with us totally perfect and the shop was easy accessible for wheelchairs always a plus
13 de novembro de 2024
Exceptionally knowledgeable Customer Service
Myself and my husband came into store just looking for a new mattress, after speaking to an exceptionally knowledgeable member of staff (Wenbo) we tried a couple of mattresses and found the perfect one, he explained our options and we went through the delivery options and we were told ten days for our new mattress. Very smooth transaction and left very happy indeed. Would highly recommend to family and friends 😀
12 de outubro de 2024
The willingness of staff to sort out…
The willingness of staff to sort out several blips. Their ability to listen and give advice.
The choice of beds was good.
The deal I got was welcome.
7 de outubro de 2024
Excellent Customer Service
Steve was a legend!!! Helpful and knowledgeable without being pushy or annoying.
The other staff members were very pleasant and friendly as well! Definitely recommend! Thanks again Steve good old fashion customer service is few and far between these days! 🙏🙏🙏
7 de outubro de 2024
Opinião espontânea
delayed delivery service
I was disappointed to find that my order has been delayed twice the recent delay was only given 24 hours’ notice telling me that they did not have the mattress in stock and a new delivery date for a further 2 weeks. The customer service says we are unable to confirm the new delivery date will be confirmed when I called them, I'm not sure why a company would sell you a mattress knowing this was not in stock or at least tell the customer in advance at the shop floor that there are distribution issues. My wife also had to take a day off on the recent change of date and disappointed no compensation for this either. I cant complain about the Customer service team or the selling team and suggest that the company looks at its distribution and agrees a timescale cannot be delivered in 2 weeks as this only delays other people too. if demand is high then be honest on delivery dates !
7 de outubro de 2024
Opinião espontânea
Generally OK but temporary staff only…
Generally OK but temporary staff only with little knowledge of current display. Lack of samples for current best products as recommended by Which magazine including surprisingly “Eve” products.Needed to compromise my purchase.
Overall,sadly,disappointing.
3 de outubro de 2024
Good customer service
10 de fevereiro de 2024
Everything went well and to plan
Everything went well and to plan, Ordering online was simple. Bed and Matress delivered on time by a friendly and efficient crew.
17 de fevereiro de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.