I wandered in to have a look at small double beds. Whilst looking Paul asked me if I needed any advice/help, I asked him about Sealy and he showed me where they were. He even went to find a roll of... Ver mais
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Localização
Alterar localizaçãoUnit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB
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Leia as opiniões dos outros
Guys in store are more than helpful and very friendly. I felt I was made to understand everything completely, I would definitely visit this store for future needs
A empresa respondeu
We were served by Marshall who was extremely helpful and professional. We were invited to try out the matress sleep Pro system to see which type of matress would be best for us. We were shown around a... Ver mais
A empresa respondeu
My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... Ver mais
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Informações sobre a empresa
Sobre Bensons For Beds - Folkestone411
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, Reino Unido
- 1303223370
4,9
Excelente
316 opiniões
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The sales assistant
The sales assistant, Samantha (Folkestone Park Farm Estate Branch) was excellent. She encouraged me to try several options of bed, and take my time deciding. She let me know that although the sale finished the following day, the store would be open late. This gave me the night to think about it. She also had experience of the mattress I chose, so could give me a realistic opinion on this from her point of view.
I felt no pressure to buy, but felt her expertise and manner encouraged me to make the purchase I made. For an item such as a good quality 10 year mattress, you want to get it right, and I felt she really assisted me with this; plus the finance options available. Great customer service!
18 de abril de 2025
Resposta da Bensons For Beds - Folkestone411
Thank you for your kind review! It's wonderful to hear that Samantha at our Folkestone Park branch provided you with excellent customer service. We believe everyone deserves to find the perfect mattress, and we're thrilled that she was able to guide you in making the best decision. We hope you enjoy your new mattress for years to come! - Team Bensons 💜
My delivery was brilliant
My delivery was brilliant.
My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed was for a normal mattress when the mattress on display was a zip and link which is what we wanted. This felt like false advertising.
9 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - Folkestone411
Thank you for your feedback! We apologize for the inconvenience with the wrong price being displayed. We will make sure to update our listings to ensure this doesn't happen in the future. We appreciate your business and hope you are enjoying your new mattress.
Resposta da Bensons For Beds - Folkestone411
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time in our store. Your satisfaction is our top priority and we look forward to seeing you again soon!
I was very happy with Bensons for…
I was very happy with Bensons for beds,the customer service was excellent they were very helpful and the information was very useful in helping me make my mind up to which bed was best for me, I would recommend Benson for beds to anyone I was so pleased with the service I ended up bying 2 double beds
29 de março de 2025
Opinião espontânea
Resposta da Bensons For Beds - Folkestone411
We're happy to hear that you were very pleased with our service. It's great to know the information provided was useful in choosing the best beds for you. Thank you for recommending us, Megan at Customer Care
Starr in the Folkestone branch was…
Starr in the Folkestone branch was super helpful and very knowledgeable.
26 de março de 2025
Resposta da Bensons For Beds - Folkestone411
We're happy to hear that you found our Folkestone branch helpful and knowledgeable. We appreciate you taking the time to leave us this feedback. Take care, Megan at Customer Care
It was a pleasure to shop in the store…
It was a pleasure to shop in the store as staff were so friendly , helpful and knowledgeable. A credit to your company 😊
23 de fevereiro de 2025
Resposta da Bensons For Beds - Folkestone411
We appreciate your kind words! We are so glad to hear that our staff were friendly, helpful, and knowledgeable during your shopping experience. Thank you for your feedback, Megan at Customer Care
Resposta da Bensons For Beds - Folkestone411
Amazing feedback Phillip. Thank you so much for giving us 5 stars! Sleep well, Megan at Customer Care
Great all round from the shop staff to…
Great all round from the shop staff to the updates on the order and delivery.
26 de fevereiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Folkestone411
We appreciate your positive feedback! We're happy to hear that you had a great experience with our staff and order updates. Take care, Megan at Customer Care
Great service from shop assistant
Great service from shop assistant. Only negative thing was a huge delivery charge for a headboard!
21 de fevereiro de 2025
Resposta da Bensons For Beds - Folkestone411
We're happy to hear that you received great service. We appreciate your feedback and will review our delivery charges. Thank you for your time, Megan at Customer Care
Resposta da Bensons For Beds - Folkestone411
Thank you for being our customer and leaving us a wonderful 5-star review. Take care, Megan at Customer Care
Great service and advice given.
8 de fevereiro de 2025
Resposta da Bensons For Beds - Folkestone411
We appreciate your positive feedback! We are happy to hear that you received great service and helpful advice. Thank you for choosing us, Megan at Customer Care
Would recommend!
The showroom was clean and well presented, and the member of staff who we spoke to, Starr, was very helpful and answered all our questions.
7 de fevereiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Folkestone411
We appreciate you taking the time to leave us a review! We're so glad to hear that you found our showroom clean and well presented and that our staff was helpful.
Take care,
Megan at Customer Care
Time to peruse at leisure and plenty to…
Time to peruse at leisure and plenty to choose from without harassment
31 de janeiro de 2025
Resposta da Bensons For Beds - Folkestone411
We're happy to hear that you enjoyed your visit and had a positive shopping experience with a great selection and no pressure. Thank you, Megan at Customer Care
Excellent service from a fairly new employee
Marshall, the sales assistant, was very I formed and knowledgeable about the product and volunteered additional services and benefits such as a warranty, mattress cover and care kit. He listened to our needs and was helpful throughout. Thanks again, Marshall.
1 de janeiro de 2025
Resposta da Bensons For Beds - Folkestone411
We appreciate you sharing your experience! We're happy to hear and we hope to see you again in the future, Megan at Customer Care
Resposta da Bensons For Beds - Folkestone411
Thank you for your 5 star review Adam. We appreciate your feedback, Megan at Customer Care
Resposta da Bensons For Beds - Folkestone411
We appreciate you sharing your thoughts. We're happy to hear that you found our team member friendly and professional.
Take care,
Megan at Customer Care
Great service throughout
Great service throughout, sales assistant was very attentive, professional and knowledgeable. We love our new bed !
17 de dezembro de 2024
Lovely Samantha
Sam was very helpful and patient, she explained everything clearly and was very knowledgable
13 de dezembro de 2024
Lovely staff
Lovely staff
Really helpful young lady Star help with all my queries and was able to help me order aofa bed in time for Christmas.
Polite from start to finish
26 de novembro de 2024
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