We received an early call to alert us to the delivery team arriving. They introduced themselves, checked out the route to the bedroom, then picked up our old mattress, as arranged. Our new mattress a... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A very pleasant welcome on arrival and then ample time to peruse items we were interested in with no pushy sales talk. On both occasions we received attention when needed and clear information about o... Ver mais
A empresa respondeu
Mike was excellent from start to finish in the St Andrews Quay store in Hull. He wasn't a pushy salesman just very knowledgeable and offered help when we asked for it. He helped us to decide which was... Ver mais
A empresa respondeu
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Hull678
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, Reino Unido
- 1482219147
4,9
Excelente
625 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Painless experience.
Quick, efficient choice of mattress, Good email reminders as goods were being made. Good delivery process.
25 de abril de 2026
Resposta da Bensons For Beds - Hull678
Thank you for your feedback! 😊 We’re delighted to hear choosing your mattress was quick and efficient, that our email updates were helpful along the way, and that delivery went smoothly. Enjoy your new mattress and happy sleeping! 🛏️✨
Delivery service excellent very helpful…
Delivery service excellent very helpful and respectful beds lovely
27 de abril de 2026
Resposta da Bensons For Beds - Hull678
Thank you! 😊 We’re delighted to hear our delivery team were helpful and respectful—and that you’re loving your new beds too. Enjoy the comfort and happy sleeping,
Megan | Customer Care Specialist✨
A warm greeting followed by good advice.
20 de abril de 2026
Resposta da Bensons For Beds - Hull678
Much appreciated—friendly greetings and good advice are exactly what we aim for.
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist💜
Very good customer service.
17 de abril de 2026
Resposta da Bensons For Beds - Hull678
Thank you for your feedback. We’re pleased to hear that you had a good experience and appreciate you taking the time to share this with us.
Thank you for your positive review – Lauryn at Customer Care 💜
Whole experience efficient, friendly and a quality, comfortable product.
Very helpful and friendly staff. We were able to use the system available to gauge the firmness of the mattress, and we chose a mattress we had previously purchased for another bed. Delivery was on time, and the drivers were efficient and friendly. The whole process was so easy. Will definitely use Bensons again.
17 de abril de 2026
Resposta da Bensons For Beds - Hull678
Thank you for your wonderful review! We’re so pleased our friendly team could help you find the perfect mattress using our firmness system, and that delivery was smooth, on time, and easy from start to finish. We’ll look forward to welcoming you back again!
Thank you for your positive review - Lauryn at Customer Care 💜
Resposta da Bensons For Beds - Hull678
We love to hear that! We’re so pleased everything went smoothly from beginning to end.
Thank you for your positive review - Lauryn at Customer Care 💜
Delivered on time and in perfect…
Delivered on time and in perfect condition
2 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Hull678
Really appreciate your feedback — punctual delivery and great care is what we aim for.
Thank you once again for your kind words. We're always here if you need anything further,
Megan | Customer Care Specialist💜
Resposta da Bensons For Beds - Hull678
We appreciate you letting us know that you found the service both very good and efficient! Thank you for your positive review.
Team Bensons
We met Tom at Bensons for Beds in Hull…
We met Tom at Bensons for Beds in Hull at St Andrews Quay, he answered all our questions and helped give us a great quote!
11 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Hull678
We're happy to hear that you received helpful answers and a great quote at our Hull store. We appreciate you taking the time to share your positive experience!
Team Bensons
Tom was very knowledgeable and…
Tom was very knowledgeable and experienced in advising us and also extremely friendly and left us to make our decision without being pushy. All in all our experience from the company has been excellent!
6 de abril de 2026
Resposta da Bensons For Beds - Hull678
We're so glad to hear that you found our advice helpful and appreciated the pressure-free environment. It's wonderful that your overall experience with us has been excellent!
Team Bensons
Resposta da Bensons For Beds - Hull678
Thank you for your kind feedback — We appreciate it very much!
Take care, sleep well and we hope to see you again soon,
Megan | Customer Care Specialist💜
Letty the salesperson was very helpful…
Letty the salesperson was very helpful and knowledgeable regarding my questions
30 de março de 2026
Resposta da Bensons For Beds - Hull678
Lovely feedback! We’re so pleased Letty was helpful and answered all your questions 🙌
See you next time! Megan at Customer Care 😊
Very efficient
Very efficient, knowledgeable and professional service from our sales woman.
31 de março de 2026
Resposta da Bensons For Beds - Hull678
We're delighted to hear that you found our service efficient, professional, and that our sales team member was knowledgeable. Thanks for the feedback!
Resposta da Bensons For Beds - Hull678
Thank you! 😊 We’re really pleased to hear you received good service and excellent delivery. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Full experience has been excellent
Friendly, knowledgeable and approachable staff in store, from order to payment felt heard and understood. Delivery organised with assembly. We were kept up to date and informed of all of the process. Delivery was excellent- assembly done with care and thought. Highly recommend
1 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Hull678
Thank you for the wonderful review! 😊 We’re delighted to hear you felt heard and supported from order through to payment, and that the delivery and assembly were handled with such care. Keeping you informed every step of the way is really important to us. Thanks so much for the recommendation—we truly appreciate it,
Megan | Customer Care Specialist💜
Jon was fantastic very good customer…
Jon was fantastic very good customer service
30 de março de 2026
Opinião espontânea
Resposta da Bensons For Beds - Hull678
Thank you for the great feedback! We’re delighted to hear Jon provided fantastic customer service — we’ll be sure to pass on your kind words!
Thank you,
Megan | Customer Care Specialist😊✨
Friendly and efficient sales staff
26 de março de 2026
Resposta da Bensons For Beds - Hull678
Thanks for your feedback Mr Lawtey! We’re glad you found our staff both friendly and efficient,
Megan | Customer Care Specialist🌟
Amazing service at the hull store
Amazing service at the hull store. Very welcoming and professional. I think it was Steve who we spoke to and got a sale fast and effective.
29 de março de 2026
Resposta da Bensons For Beds - Hull678
Thank you for the great feedback Aaron! 😊 We’re delighted to hear you received amazing service at our Hull store and that Steve made the experience welcoming, professional, and efficient. Enjoy your new order,
Megan | Customer Care Specialist🛏️✨
Great service all round
28 de março de 2026
Resposta da Bensons For Beds - Hull678
Thank you! 😊 We’re really pleased to hear you had great service all round.
We hope to welcome you back soon,
Megan | Customer Care Specialist💜
Bed was delivered on time the 2…
Bed was delivered on time the 2 delivery men were polite and efficient..new bed is fabulous
20 de março de 2026
Resposta da Bensons For Beds - Hull678
Thank you! So glad your bed arrived right on time and that our delivery team were polite and efficient. Even better that you’re loving your fabulous new bed!
Sleep well,
Megan at Customer Care💜
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.