Nathan at Kidderminster Bensons for Beds helped us select and buy a bed, Tempur mattress and 5 door wardrobe. Nathan was great from start to finish, friendly, and very patient with us. The communicati... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
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Leia as opiniões dos outros
Nathan helped us in store through more decisions than I imagined buying a bed entailed which was invaluable. Not only did we arrive at something that we liked and met our needs but will also fit throu... Ver mais
Nathan provided excellent advice and guidance throughout our visit and demonstrated outstanding product knowledge. He was friendly, professional and really took the time to understand what we were... Ver mais
Branch member of staff couldn't have been more knowledgeable about your products. He provided excellent detailed information with which we were able to make our decision on what was best for us to bu... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Kidderminster373
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, Reino Unido
- 1562747833
4,9
Excelente
271 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Just amazing from ordering bed and…
Just amazing from ordering bed and getting help with which one to buy. Communication and delivery are just fabulous.
28 de abril de 2026
Opinião espontânea
Resposta da Bensons For Beds - Kidderminster373
Thank you so much for the lovely feedback! 😊 We’re thrilled to hear everything from choosing your bed to communication and delivery was such a great experience. Enjoy your new bed and thanks again for choosing us! 🛏️✨
the delivery drivers left the head…
the delivery drivers left the head board in the hall way never ask my wife if she would like it in the bedroom to fit the new Benson bed we purchased a few months ago
25 de abril de 2026
Resposta da Bensons For Beds - Kidderminster373
Thank you for bringing this to our attention. I’m very sorry that the delivery team left the headboard in the hallway and did not check with your wife whether it should be taken through to the bedroom to fit the Benson bed you had previously purchased.
This is not the level of service we expect, and your feedback will be shared with the relevant team for review.
Excellent staff
Excellent staff, very helpful, kept us updated with arrival times.
16 de abril de 2026
Resposta da Bensons For Beds - Kidderminster373
Lovely feedback — we’re glad everything ran smoothly from start to finish 👏
Thanks again for your support – we truly appreciate it,
Megan | Customer Care Specialist
The Benson experience
The service we got was excellent Mike was brilliant he went through everything with us how much it was going to cost to the delivery date
30 de março de 2026
Resposta da Bensons For Beds - Kidderminster373
Thank you for your lovely feedback! 😊 We’re delighted to hear Mike was brilliant and took the time to clearly go through the costs and delivery date with you. Excellent service like that really matters—thanks for sharing,
Megan | Customer Care Specialist⭐
Knowledgeable & Caring.
Knowledgeable, caring staff who advised where to start to try out a suitable bed for my back issues.
30 de março de 2026
Resposta da Bensons For Beds - Kidderminster373
Thank you for the kind feedback Sharon! We’re really pleased our knowledgeable, caring team could guide you to a bed that suits your back needs — that personal advice makes all the difference. Wishing you many comfortable nights ahead,
Megan | Customer Care Specialist🛏️✨
Resposta da Bensons For Beds - Kidderminster373
Thank you! Fantastic feedback — we love hearing everything was great, fabulous, and fantastic!
Thanks again for your support – we truly appreciate it,
Megan at Customer Care
Resposta da Bensons For Beds - Kidderminster373
We’re so glad you received great service and delivery. Really appreciate your feedback and wish you a peaceful nights sleep,
Megan at Customer Care
Great knowledge about all the beds and mattresses
Purchased 2 beds today one online and one in store, great customer service from the guys down at Kidderminster store, was so informative on all beds that was in the showroom.
15 de março de 2026
Resposta da Bensons For Beds - Kidderminster373
Thank you so much! We really appreciate your custom both online and in store. Great to hear the team at our Kidderminster store looked after you so well and gave you all the information you needed. Enjoy your new beds,
Megan at Customer Care💜
Great communication throughout,delivery…
Great communication throughout,delivery on time and phone call to say they were on way ,great ottoman bed no complaints.
12 de março de 2026
Resposta da Bensons For Beds - Kidderminster373
hayley richards,
We're happy to hear that you had a great experience with our communication and delivery service. Thank you for your positive feedback on the ottoman bed!
Team Bensons - Jessica
Resposta da Bensons For Beds - Kidderminster373
Thank you for you positive feedback we really do appreciate it
Stewart - Team Bensons
Very efficient delivery on time
20 de janeiro de 2026
Resposta da Bensons For Beds - Kidderminster373
We're so happy your delivery was efficient and on time. Thank you for your positive feedback; it means a lot to us.
Stewart - Team Bensons
Mattress
Great experience from choosing the right mattress to delivery. Friendly, experienced staff at showroom, kept informed on delivery times and days and delivered on time by friendly helpful staff.
14 de fevereiro de 2026
Resposta da Bensons For Beds - Kidderminster373
We're delighted your experience, from choosing your mattress to delivery, was great! It's wonderful to hear our showroom and delivery teams were friendly and helpful, and that you were kept informed. Thank you for your positive review Kev – Lauryn at Customer Care 💜
Excellent service from start to Finish.
6 de fevereiro de 2026
Resposta da Bensons For Beds - Kidderminster373
We are happy to learn that you received excellent service from beginning to end. Thank you for your positive feedback.
Great staff with brilliant knowledge
5 de fevereiro de 2026
Resposta da Bensons For Beds - Kidderminster373
We appreciate you sharing that our staff has great knowledge! We're so happy to hear that they were brilliant and helpful to you.
Replacement memory foam mattress.
Warm and friendly welcome. Found what were looking for and ended up buying an alternative replacement mattress.
3 de fevereiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Kidderminster373
We're so happy you received a warm welcome and found a great replacement mattress! We appreciate you sharing your positive experience with us.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
A fantastic experience from the first…
A fantastic experience from the first time we visited the store until delivery.
Great staff and superior quality merchandise.
29 de janeiro de 2026
Resposta da Bensons For Beds - Kidderminster373
We appreciate your positive feedback! We're happy to hear that you had a fantastic experience from your initial store visit through the merchandise delivery, and that you appreciated our staff.
Purchase during the sales
I bought a new mattress during the sales. It was delivered exactly when they said it would be. Excellent communications through the whole process.
29 de janeiro de 2026
Resposta da Bensons For Beds - Kidderminster373
We're happy to hear that you had a positive experience with your recent mattress purchase! We appreciate you mentioning our excellent communication and timely delivery. Thanks for your feedback!
Nathan the salesman was very helpful…
Nathan the salesman was very helpful and knowledgeable. No hard sell.
Delivery was on time, very good comms, friendly and professional.
23 de janeiro de 2026
Resposta da Bensons For Beds - Kidderminster373
We're so glad to hear that you found our team member helpful and knowledgeable, and that you were pleased with our delivery and communication. We appreciate your feedback!
Great bed and great delivery service!
22 de janeiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Kidderminster373
We're happy you are pleased with the bed and delivery service! Thank you for your positive feedback.
Can't be faulted
Great advice in the shop - answered all our queries. Delivery went fine - received confirmation of delivery, arrived on time and was delivered to room.
11 de janeiro de 2026
Resposta da Bensons For Beds - Kidderminster373
We're happy to hear that you received great advice in our shop and that all your questions were answered. We're glad the delivery went smoothly!
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