Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB
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Leia as opiniões dos outros
Tara explained fully all options to us & left my wife & I to look around the store. Because my wife was slow to make her mind up, it took us ages & when we eventually made our choice Tara patiently... Ver mais
A empresa respondeu
Sales manager Mo helped massively with choosing the right mattress as were unsure what we actually needed/wanted. He wasn't pushy at all, gave us plenty of time to think about it and kept us inform... Ver mais
A empresa respondeu
Vast showroom, so much choice, and the assistant who took me round was exceptional - sussed out swiftly what might suit, lots of information and possibilities to let me try, let me take my time,steppe... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Lancaster122
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, Reino Unido
- 1524389334
4,9
Excelente
312 opiniões
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shout out to Mo our overall experience…
shout out to Mo our overall experience was great and his service was on point, didn’t feel pressurised at all however he let us know he’s there when we needed it.
2 de setembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Lancaster122
We appreciate you sharing your positive experience! We are so glad to hear that our team member provided excellent service without pressure and was available when needed.
Take care,
Megan at Customer Care
The lady we spoke to was very…
The lady we spoke to was very knowledgeable & helpful
29 de agosto de 2025
Resposta da Bensons For Beds - Lancaster122
We're glad the person you spoke with was so helpful and knowledgeable! We appreciate your positive feedback very much.
Take care,
Megan at Customer Care
Excellent service from Mo
Excellent service from Mo
Couldn't help us enough
Very informative
30 de agosto de 2025
Resposta da Bensons For Beds - Lancaster122
We appreciate you taking the time to share your feedback. We are happy to hear that our service was helpful and informative for you.
Take care,
Megan at Customer Care
Mo from Lancaster
Sales manager Mo helped massively with choosing the right mattress as were unsure what we actually needed/wanted.
He wasn't pushy at all, gave us plenty of time to think about it and kept us informed of the most recent offers.
He explained everything about the mattress we wanted as he had recently visited the makers factory and had the pictures on his phone so he could explain the production process from start to finish.
Mo,s service was excellent.
28 de agosto de 2025
Resposta da Bensons For Beds - Lancaster122
We're happy to hear that our sales team helped you choose the right mattress and kept you informed of offers. We appreciate that their detailed explanation of the production process enhanced your experience. Thank you for your excellent feedback, Megan at Customer Care
Good experience
Good experience. Sales assistant and manager were very helpful.
Thank you.
27 de agosto de 2025
Resposta da Bensons For Beds - Lancaster122
We appreciate your positive feedback! We are happy to hear that our sales assistant and manager were helpful to you. Thank you for your support, Megan at Customer Care
Excellent customer advisor
Large range of beds to suit all requirements. Paul did not pressurise us at all and was patient and helpful in guiding us to choose the mattress which we hope will be the right one for the both of us.
24 de agosto de 2025
Resposta da Bensons For Beds - Lancaster122
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our selection of beds and our attentive staff. We hope that you enjoy your new mattress and please don't hesitate to reach out if you need anything else. Happy sleeping! 😴
Well done Mo
Shopped in Lancaster where the Manager Mo had been left in the lurch by his staff and was on his own. He dealt with 3 customers in exemplary fashion keeping those of us waiting in the loop. When it came to the sale he was knowledgeable and helpful and I made a purchase as did the previous 2 customers. Well done Mo!
23 de agosto de 2025
Resposta da Bensons For Beds - Lancaster122
Thank you for your kind words about our manager Mo! We are lucky to have such a dedicated and capable team member. We are glad to hear that he provided excellent service, even while managing on his own. We appreciate your business and hope to see you again soon!
Very helpful staff member
Very helpful staff member made our visit and subsequent purchase easy and a pleasure
16 de agosto de 2025
Resposta da Bensons For Beds - Lancaster122
We appreciate your kind words Lynda! We are happy to hear that our team made your visit and purchase easy and a pleasure. Thanks for your support, Megan at Customer Care
Helpful staff and good knowlege.
11 de agosto de 2025
Resposta da Bensons For Beds - Lancaster122
We appreciate your feedback and are glad our staff was helpful and knowledgeable. Thank you for your support, Megan at Customer Care
Resposta da Bensons For Beds - Lancaster122
Thank you for your kind review! We strive to provide a stress-free purchasing experience and our expert team is always ready to assist. We're glad Paul was able to help you find what you needed. We appreciate your support and look forward to serving you again!
Very friendly and professional also…
Very friendly and professional also very polite and considerate when in my home
29 de julho de 2025
Resposta da Bensons For Beds - Lancaster122
Thank you so much for your kind review! We're delighted to hear that you had a positive experience with our team, and we pride ourselves on providing top-notch, friendly, and professional service. Your satisfaction is our top priority, and we are so grateful for your support, Megan at Customer Care
Helpful assistant and not pushy
10 de julho de 2025
Resposta da Bensons For Beds - Lancaster122
Thank you for your positive review! Our team strives to provide excellent customer service without being pushy. We're glad we could assist you, Megan at Customer Care
Helpful honest houghtful service…
Helpful honest and thoughtful service which I would recommend anytime
26 de junho de 2025
Resposta da Bensons For Beds - Lancaster122
Thank you for your kind words! We strive to provide helpful, honest, and thoughtful service to all our customers. Recommendations like yours mean the world to us. Thank you for choosing our business! Take care, Megan at Customer Care
Helpful staff who are very…
Helpful staff who are very knowledgeable and don't rush or pressurise you. Everything was fully explained and can't wait for the new mattress to arrive.
25 de junho de 2025
Resposta da Bensons For Beds - Lancaster122
We appreciate your positive feedback! We're glad our knowledgeable staff could assist you without pressure. We hope you enjoy your new mattress, Megan at Customer Care
A wide selection of mattresses and well…
A wide selection of mattresses and well informed staff who were helpful but not pushy.
17 de junho de 2025
Resposta da Bensons For Beds - Lancaster122
We're glad you found a wide mattress selection and helpful staff who weren't pushy. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
don't ask immediately after entering…
don't ask immediately after entering the store if “I can help you with something”,it really doesn't help ! I think that if someone has questions, they will come to you. the manager knows what he's doing ⭐️⭐️⭐️⭐️⭐️
12 de junho de 2025
Resposta da Bensons For Beds - Lancaster122
We appreciate your feedback. We will consider your thoughts on how we approach customers when they enter our store. We're glad you enjoyed your experience and hope you enjoy your new order, Megan at Customer Care
The service from Syd was brilliant
The service from Syd was brilliant. He knew when to let us browse and when to step in and help without the big sales pitch. He went above and beyond to reassure us our bed would be right and was patient. Only negative is the timescales to get the bed we have ordered delivered.
27 de maio de 2025
Resposta da Bensons For Beds - Lancaster122
We appreciate you sharing your feedback Mr&Mrs Rehman. We're happy to hear that you received brilliant service and felt comfortable during the process. We acknowledge your concern regarding the delivery timeframe and appreciate your patience. Take care, Megan at Customer care
Came in to Bensons Lancaster for a bed…
Came in to Bensons Lancaster for a bed for our first home, and Syd helped us find our perfect bed, got the best advice and made sure it was exactly what we needed
24 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Lancaster122
We're happy to hear that you found the perfect bed for your first home! It's great to know our advice was helpful. Thank you for sharing your positive experience with us, Megan at Customer Care
Adele was very helpful in explaining…
Adele was very helpful in explaining the different mattresses. We managed to get a new bed, comfortable mattress and headboard for a good price.
21 de maio de 2025
Resposta da Bensons For Beds - Lancaster122
We're happy to hear that the explanation about our mattresses was helpful. We're glad you were able to get a comfortable new bed and headboard at a good price. Thank you, Megan at Customer Care
Mo was very knowledgeable and patient
Mo was very knowledgeable and patient
He made the job of me choosing beds for all my family easy
17 de maio de 2025
Resposta da Bensons For Beds - Lancaster122
We are thrilled to hear that Mo provided excellent service and made your bed shopping experience easy! Our team takes pride in their knowledge and patience to ensure all customers are satisfied. Thank you for choosing our business!
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