Great customer services. Showed all mattresses and let my parents try, to see which one is better suited. Also explained all the different types and what they were made from. So far in-store, our ex... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit B1 Fosse Park South, Everard Way, LE19 1UT Narborough Leicester, Leicestershire, GB
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We were greeted upon entry and asked if we required help. We discussed our bed requirements with Karen and she talked us through a number of options and we were given time to test several beds. Nothin... Ver mais
A empresa respondeu
They were too good, in fact I learnt few things from their visits. I express my sincere appreciation for the exceptional service my family received during our two recent bed deliveries on 6th... Ver mais
Great customer service. I was advised on the options for a mattress based on my preferences. I lay on the mattresses to test their comfort. There was no pressure to choose. I was given detailed infor... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Leicester
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit B1 Fosse Park South, Everard Way, LE19 1UT, Narborough Leicester, Leicestershire, Reino Unido
4,8
Excelente
183 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent
Excellent advise given from asked about the different mattresses. Friendly staff and would defo use fosse park branch again
14 de janeiro de 2025
Resposta da Bensons For Beds - Leicester
We appreciate you highlighting the helpful advice you received regarding our mattresses and the friendliness of our staff. We're glad you had a positive experience!
Take care,
Megan at Customer Care
Resposta da Bensons For Beds - Leicester
We're happy to hear that you received excellent service! Our friendly and informative staff are dedicated to providing great support. Thank you, Megan at Customer Care
Purchased in store
Purchased in store, then delivered on day of my choice within 2 weeks. Kept well informed. Delivery drivers helpful and courteous (as was the sales staff). Thank you.
31 de dezembro de 2024
Opinião espontânea
Resposta da Bensons For Beds - Leicester
We appreciate you taking the time to leave us this great review! We're happy to hear that you were well-informed and that our staff were helpful and courteous.
Take care,
Megan at Customer Care
Nice and friendly people
Nice and friendly people
Happy to do business with thanks
8 de janeiro de 2025
Resposta da Bensons For Beds - Leicester
We're happy to hear that you had a positive experience with our team. We appreciate you doing business with us and your kind words.
Take care,
Megan at Customer Care
Great service from Abdul at fosse park…
Great service from Abdul at fosse park Leicester. Thanks very much.
7 de janeiro de 2025
Resposta da Bensons For Beds - Leicester
We're happy to hear that you had a great experience at Fosse Park Leicester. Thank you very much for your positive feedback and kind words!
Take care,
Megan at Customer Care
Good service and not pushy just good…
Good service and not pushy just good advice
2 de janeiro de 2025
Resposta da Bensons For Beds - Leicester
We appreciate your feedback! Our team is dedicated to providing excellent service and helpful advice without pressure. Thank you for your support, Megan at Customer Care
Very helpful and knowledgeable staff
Very helpful, friendly, and knowledgeable staff. We were welcomed as soon as we went in, the colleague who dealt with us, Karen, listened to our needs, made great recommendations, and explained everything after we'd tried out several mattresses.
3 de janeiro de 2025
Resposta da Bensons For Beds - Leicester
We're happy to hear that our staff was so helpful and friendly! It's great to know that they listened to your needs and made excellent recommendations. Thank you for your positive feedback, Megan at Customer Care
Lovely warm welcome but no pressure to…
Lovely warm welcome but no pressure to buy.
Brilliant knowledge to help with lower back pain.
5 de janeiro de 2025
Resposta da Bensons For Beds - Leicester
We're happy to hear that you felt welcomed and experienced our knowledge regarding lower back pain without any pressure. Thank you for your positive feedback, Megan at Customer Care
Treating the customer with respect
One person to look after you who meets you when you enter the
Department. Knowledgeable and listening to our requirements. Testing to find the best range of beds to choose from. Assistance with the final selection and purchase, explaining all the benefits and finance if needed.
30 de dezembro de 2024
Resposta da Bensons For Beds - Leicester
We're happy to hear that you enjoyed your experience in our department. It's great to know that our team member was knowledgeable and attentive to your needs, providing assistance throughout your selection and purchase. Thank you for your positive feedback, Megan at Customer Care
Karen was very welcoming and helpful
Karen was very welcoming and helpful, also understanding of our needs regarding our purchase of the new mattress. Thank you Karen
30 de dezembro de 2024
Opinião espontânea
Resposta da Bensons For Beds - Leicester
We're happy to hear that you felt welcomed and that your needs were understood during your mattress purchase. Thank you for sharing your positive experience with us!
Thank you, Jess - Team Bensons
Excellent customer service..
Excellent customer service..
Really knowledgable and helpful staff..
Many thanks
11 de dezembro de 2024
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