No pressure selling, useful advice. based on what we thought we wanted, and didnt want, we were shown alterrnatives that were similar, both higher and lower in price and from different manufacturers.... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB Macclesfield, Cheshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Both Darryl and Andy were exceeding helpful, they asked us sensible pointed questions concerning what we were looking for in a mattress/bed. They listened and there was no hard sell. They made suggest... Ver mais
A empresa respondeu
On arrival we were spoken to by Peter who offered his services if required without being to pushy. As we walked around the showroom he was there to call over if we had any questions and also to learn... Ver mais
A empresa respondeu
Welcomed by the sales guy initially but then left very much to our own devices to try ask the mattresses. Our questions were answered professionally and clearly and we managed to utilise a discount... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Macclesfield627
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB, Macclesfield, Cheshire, Reino Unido
- 1625618190
4,7
Excelente
365 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
From showroom to delivery was a very…
From showroom to delivery was a very good experience
10 de abril de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your experience from showroom to delivery was a good one. We strive to provide exceptional service from start to finish. Thank you for choosing us!
Sleep well,
Team Bensons💜
The breadth of supplier products…
The breadth of supplier products available - including Sealy our chosen mattress. The staff engaged and then gave us space and time to gauge which mattress worked for us both. They then supplied a competitive quote without pressuring us to buy then, plus an optional interest free credit package.
27 de abril de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you so much for your kind words John! We're thrilled that you were able to find the perfect mattress for you and your partner. Our team is dedicated to providing top-notch service and we're happy to offer competitive prices and financing options to make the purchasing process stress-free. Thank you for choosing us for your mattress needs!
Sleep well, Team Bensons💜
Steve the guy who works sat afternoon…
Steve the guy who works sat afternoon was incredibly helpful and polite and kind
12 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - Macclesfield627
Thank you so much for your kind words! We are thrilled to hear that Steve provided exceptional service during your visit. We pride ourselves on our friendly and helpful team, and we would love to see you again soon! 🌟
Excellent quality beds
Staff were very friendly.
Did not rush us in making our decision on the bed(s) we wanted.
Showed us the different beds they had!
It made it easier to choose which beds were best for us!. Benson for beds are our favourite bed place would only buy from them the quality of their beds are excellent.
28 de março de 2025
Resposta da Bensons For Beds - Macclesfield627
We're happy to hear that our staff were friendly and helpful while you chose your beds. We appreciate your loyalty and are glad our quality meets your expectations! Take care, Megan at Customer Care
Great customer service from daryl
Great customer service from daryl, didn't feel pressure to buy extra items and offered good advice
11 de março de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for your kind words. Please remember that I am always available if you have any questions or just need some advice.
Great staff and even better value for…
Great staff and even better value for money. The customer service at Macclesfield was excellent-knowledgeable and friendly service from start to finish
6 de março de 2025
Resposta da Bensons For Beds - Macclesfield627
We appreciate you taking the time to share your experience! We're happy to hear that you received knowledgeable and friendly service and found great value for your money. Thank you, Megan at Customer Care
Pleasant greeting when arriving in store
Sales person Darryl was pleasant and very helpful. Even though the mattress I was interested in was not in store I was shown one of equivalent quality. This helped to decide on the mattress . All the finance information was explained in a friendly manner.
7 de março de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for your kind words. I am glad I could be of some help. Please remember that I am always just a call away if you have any questions or need any advice.
New bed...
To us it's important to get chance to browse without the presence of a sales assistant on your shoulder. That's what we got at Macclesfield branch. Time to browse, then ask questions when we where ready. Alfie was great with us, answering all our questions, then giving us space and time to check all the beds and mattresses out. Looking forward to our delivery.
27 de fevereiro de 2025
Resposta da Bensons For Beds - Macclesfield627
We're happy to hear that you appreciated the balance of assistance and space while browsing at our Macclesfield branch. It's great to know that our team member was helpful and informative. We appreciate your feedback and look forward to your delivery. Take care, Megan at Customer Care
Definitely recommend for mattress purchase
From the sales room to delivery felt really looked after and great value for money. Would definitely recommend buying a mattress from here.
17 de fevereiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Macclesfield627
Amazing, thank you for your kind words and we hope that you get a Great night sleep on your new mattress.
Easy process .
Easy process .
Great product and really great communication with regards to delivery .
Very happy with product , service and communication .
13 de fevereiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Macclesfield627
We appreciate you sharing your positive experience! We're so glad to hear that you found the process easy and were happy with the product, service, and delivery communication. Take care, Megan at Customer Care
The staff were absolutely fabulous
The staff were absolutely fabulous - the reason I’ve taken a star off is that the store was VERY cold - no heating
15 de fevereiro de 2025
Resposta da Bensons For Beds - Macclesfield627
We appreciate your kind words about our staff. We're sorry the temperature wasn't comfortable during your visit. We'll look into this to ensure a better experience. Thanks for your feedback, Megan at Customer Care
Extremely helpful staff
Extremely helpful staff. Good range of beds at various prices. Well known brands with good reviews on offer.
13 de fevereiro de 2025
Resposta da Bensons For Beds - Macclesfield627
We appreciate your positive feedback! We're happy to hear our staff was extremely helpful and that you found a good range of beds at various prices.
Take care, Megan at Customer Care
The staff were very helpful and plenty…
The staff were very helpful and plenty of choice to choose from
5 de fevereiro de 2025
Resposta da Bensons For Beds - Macclesfield627
We're happy to hear that our staff were helpful and you found plenty of choices. We appreciate your positive feedback and support!
Take care, Megan at Customer Care
Great customer service
Darryl was really helpful without being pushy. We had plenty of time to try different mattresses and ask questions. A brilliant salesman with no BS and a good sense of humor.
30 de janeiro de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for your kind words. Please remember that if you have any questions going forward feel free to either pop in or just give me a call.
Alfie at Bensons for Beds in…
Alfie at Bensons for Beds in Macclesfield went above and beyond in terms of his customer service and expertise in helping me select a new mattress. Once chosen, I was fully informed of what to expect from that point to the delivery date. Lucca, who had just started working there, was off to a good start by being a very pleasant and polite young man. Also John, who was also very helpful. The mattress is spot-on in terms of quality and comfort. Thank you guys
1 de janeiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Macclesfield627
We appreciate you taking the time to share your experience. We're happy to hear that you received excellent customer service and expertise while selecting your new mattress. It's great to know that you were fully informed and that the mattress meets your expectations for quality and comfort.
Take care,
Megan at Customer Care
Great service
The assistant that served me was really friendly and very helpful, I think he was South African
26 de janeiro de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for leaving me a review and please remember that if you have any questions going forward my name is Darryl.
Excellent service …
The sales manager Darryl was very knowledgeable, informative and friendly. He offered advise and clearly knew all the products well.
31 de janeiro de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for giving me a shout out. Really do appreciate it a lot. Please remember that if you have any questions going forward to either pop in and see me or give me a call.
We visited the store twice to make sure…
We visited the store twice to make sure it was the product we wanted and both Pete & Alphie were very helpful.
Great service.
7 de janeiro de 2025
Resposta da Bensons For Beds - Macclesfield627
We appreciate you taking the time to share your experience. We're happy to hear that our team members were helpful during your visits and provided great service!
Take care, Megan at Customer Care
Resposta da Bensons For Beds - Macclesfield627
We're glad you found our advice helpful and appreciated the no-pressure environment. Thank you for your positive feedback; it means a lot to us. Take care, Megan at Customer Care
Unhurried and insightful guidance in…
Unhurried and insightful guidance in store. Feel confident about our purchase and after sales care if we need it, unlike some online offers, where I worry that, once you have bought, they’ll ghost you if there’s an issue.
9 de janeiro de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for leaving feedback on your experience in store. Please remember that if you have any questions, I'm just a call away.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.