Benson for Beds store staff were very knowledgeable and friendly and guided us patiently through our selection process. They were also very kind to our toddler. The delivery experience was very smooth... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB Macclesfield, Cheshire, GB
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Leia as opiniões dos outros
Welcomed by the sales guy initially but then left very much to our own devices to try ask the mattresses. Our questions were answered professionally and clearly and we managed to utilise a discount... Ver mais
A empresa respondeu
On arrival we were spoken to by Peter who offered his services if required without being to pushy. As we walked around the showroom he was there to call over if we had any questions and also to learn... Ver mais
A empresa respondeu
We purchased a new bed base.The whole experience from first entering the shop to delivery was first class. We found Daryll in the store to be very helpful with our decision of which base to choose wi... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Macclesfield627
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB, Macclesfield, Cheshire, Reino Unido
- 1625618190
4,7
Excelente
353 opiniões
Pede aos clientes que escrevam opiniões
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Great customer service
Great customer service. Good explanation of the products and our options. Competitive prices. Relatively quick delivery date.
Overall very satisfied and we will definitely use again.
2 de junho de 2025
Opinião espontânea
Resposta da Bensons For Beds - Macclesfield627
We're happy to hear that you were satisfied with our customer service, product explanations, prices, and delivery. We appreciate your feedback and look forward to assisting you again in the future John! Take care, Megan at Customer Care
10 week wait to receive a damaged bed
10 week wait to receive a damaged bed. Replacement offered which fair enough , but unknown before 2-3 days before when they are coming to replace it. Improvements to this needed there as this makes it very difficult to get time off work at short notice using precious annual leave for something not my fault. So yeah….. do better Bensons!
21 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Macclesfield627
We're sorry your bed arrived damaged after such a long wait. We appreciate your feedback regarding the short notice for the replacement delivery. We'll review how we can improve this process. Thanks for your time, Megan at Customer care
Pleasant experience
Pleasant, helpful friendly staff. Well laid out store. Sidra explained all my options re mattress choices etc. Reasonable prices too.
19 de maio de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for sharing your experience with us! We're thrilled to hear that our staff was able to provide you with excellent service and that you found our store to be well-organized. We always strive to help our customers find the perfect mattress at a reasonable price. Come back anytime!
Very helpful staff in Macclesfield
Sidra in Macclesfield was very helpful.
She made to whole decision process very easy.
19 de maio de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you so much for your kind words! We're delighted to hear that our team member Sidra made your experience with us a smooth and enjoyable one. We strive to make every decision process easy for our customers. We appreciate your feedback and look forward to serving you again in the future.
Great customer service
Great customer service from Alfie, who took time to help me choose the best bed for me. Great knowledge, friendly & went the extra mile
15 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Macclesfield627
"Thank you for your kind words! We are pleased to hear that Alfie provided you with exceptional customer service and went above and beyond to help you find the perfect bed. We appreciate your support and look forward to serving you again in the future." #CustomerSatisfaction #GoingTheExtraMile
Excellent service from staff member who…
Excellent service from staff member who served me(Sidva) great experience buying a mattress
15 de maio de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for the kind words, Sidva! We take great pride in providing excellent service to our customers. We are thrilled to hear that you had a great experience buying a mattress at our store. Your satisfaction is our top priority and we look forward to serving you again in the future!
Excellent Customer Service
Darryl was very knowledgeable and helpful. New bed has arrived and it’s great - the mattress very comfortable. I would highly recommend Bensons for Beds.
25 de março de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for all your kind words. Please remember that I am always just a call away if you have any questions or just need advice. Hope you have a Great nights Sleep.
No pressure and helpful staff at hand…
No pressure and helpful staff at hand when needed
8 de maio de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for the positive review! We're thrilled to hear that our staff was able to assist you without any pressure. Your satisfaction is our top priority!
Staff very friendly and helpful going…
Staff very friendly and helpful going that extra mile
10 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Macclesfield627
"Thank you for taking the time to share your experience with us! Our team always strives to go above and beyond for our customers. We appreciate your support and look forward to serving you again soon." #happycustomers #excellentservice
From showroom to delivery was a very…
From showroom to delivery was a very good experience
10 de abril de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your experience from showroom to delivery was a good one. We strive to provide exceptional service from start to finish. Thank you for choosing us!
Sleep well,
Team Bensons💜
The breadth of supplier products…
The breadth of supplier products available - including Sealy our chosen mattress. The staff engaged and then gave us space and time to gauge which mattress worked for us both. They then supplied a competitive quote without pressuring us to buy then, plus an optional interest free credit package.
27 de abril de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you so much for your kind words John! We're thrilled that you were able to find the perfect mattress for you and your partner. Our team is dedicated to providing top-notch service and we're happy to offer competitive prices and financing options to make the purchasing process stress-free. Thank you for choosing us for your mattress needs!
Sleep well, Team Bensons💜
Steve the guy who works sat afternoon…
Steve the guy who works sat afternoon was incredibly helpful and polite and kind
12 de abril de 2025
Opinião espontânea
Resposta da Bensons For Beds - Macclesfield627
Thank you so much for your kind words! We are thrilled to hear that Steve provided exceptional service during your visit. We pride ourselves on our friendly and helpful team, and we would love to see you again soon! 🌟
Excellent quality beds
Staff were very friendly.
Did not rush us in making our decision on the bed(s) we wanted.
Showed us the different beds they had!
It made it easier to choose which beds were best for us!. Benson for beds are our favourite bed place would only buy from them the quality of their beds are excellent.
28 de março de 2025
Resposta da Bensons For Beds - Macclesfield627
We're happy to hear that our staff were friendly and helpful while you chose your beds. We appreciate your loyalty and are glad our quality meets your expectations! Take care, Megan at Customer Care
Great customer service from daryl
Great customer service from daryl, didn't feel pressure to buy extra items and offered good advice
11 de março de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for your kind words. Please remember that I am always available if you have any questions or just need some advice.
Great staff and even better value for…
Great staff and even better value for money. The customer service at Macclesfield was excellent-knowledgeable and friendly service from start to finish
6 de março de 2025
Resposta da Bensons For Beds - Macclesfield627
We appreciate you taking the time to share your experience! We're happy to hear that you received knowledgeable and friendly service and found great value for your money. Thank you, Megan at Customer Care
Pleasant greeting when arriving in store
Sales person Darryl was pleasant and very helpful. Even though the mattress I was interested in was not in store I was shown one of equivalent quality. This helped to decide on the mattress . All the finance information was explained in a friendly manner.
7 de março de 2025
Resposta da Bensons For Beds - Macclesfield627
Thank you for your kind words. I am glad I could be of some help. Please remember that I am always just a call away if you have any questions or need any advice.
New bed...
To us it's important to get chance to browse without the presence of a sales assistant on your shoulder. That's what we got at Macclesfield branch. Time to browse, then ask questions when we where ready. Alfie was great with us, answering all our questions, then giving us space and time to check all the beds and mattresses out. Looking forward to our delivery.
27 de fevereiro de 2025
Resposta da Bensons For Beds - Macclesfield627
We're happy to hear that you appreciated the balance of assistance and space while browsing at our Macclesfield branch. It's great to know that our team member was helpful and informative. We appreciate your feedback and look forward to your delivery. Take care, Megan at Customer Care
Definitely recommend for mattress purchase
From the sales room to delivery felt really looked after and great value for money. Would definitely recommend buying a mattress from here.
17 de fevereiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Macclesfield627
Amazing, thank you for your kind words and we hope that you get a Great night sleep on your new mattress.
Easy process .
Easy process .
Great product and really great communication with regards to delivery .
Very happy with product , service and communication .
13 de fevereiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Macclesfield627
We appreciate you sharing your positive experience! We're so glad to hear that you found the process easy and were happy with the product, service, and delivery communication. Take care, Megan at Customer Care
The staff were absolutely fabulous
The staff were absolutely fabulous - the reason I’ve taken a star off is that the store was VERY cold - no heating
15 de fevereiro de 2025
Resposta da Bensons For Beds - Macclesfield627
We appreciate your kind words about our staff. We're sorry the temperature wasn't comfortable during your visit. We'll look into this to ensure a better experience. Thanks for your feedback, Megan at Customer Care
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