Bensons For Beds - Northwich600 Opiniões 

317
TrustScore: 4.5 em 5

4,6

Unit 4a Northwich Retail Park, CW9 5LY Cheshire, Cheshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. B... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service. Very knowledgeable and friendly staff who helped us choose the correct mattresses for our specific needs. Good choice in our local Northwich store. Seen by Lewis who was very helpful... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Attended B4B in Northwich and was helped by Sherol. Great experience, super helpful and friendly, explained all my options perfectly and was very patient with me for all my questions as this wa... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de mobília para quartos
  2. Loja de camas
  3. Loja de roupas de cama
  4. Loja de colchões

Sobre Bensons For Beds - Northwich600

Escrito pela empresa

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informações de contacto

  • Unit 4a Northwich Retail Park, CW9 5LY, Cheshire, Cheshire, Reino Unido

  • 1606352657

4,6

Excelente

TrustScore: 4.5 em 5

317 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(317)

26 135 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff, professional and friendly. Sarah, who served me, also informed me of a promotion that was going in at the moment. I prefer to go in the store to see and feel products before purchasing them.
Even helped me to get my mattress to the car.

1 de abril de 2025
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We are thrilled to hear about your positive experience at our store with our helpful and professional staff, especially Sarah. We are also happy to know that you appreciate the value of our in-store promotions and the assistance we provide in getting your mattress to your car. We strive to provide exceptional customer service and are always here to help with your purchasing decisions. Thank you for choosing us! Team Bensons

Classificada 5 em 5 estrelas

Helpful staff,good well made…

Helpful staff,good well made products.And added extras a good extra.Bought our last bed and mattress off them and would definitely recommend.

24 de março de 2025
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We appreciate your positive feedback! We're glad our helpful staff and well-made products met your needs. It's great to hear you recommend us based on your past experience. Take care, Megan at Customer Care

Classificada 5 em 5 estrelas

Great service, and knowledgeable

Peter at the Northwich store was friendly and very patient. Giving us plenty of time to make up our minds, we never felt rushed. We told him the type of mattress we were looking for and he gave us a few options to try. I always use Bensons and they never fail to get it right. Thank you.

19 de março de 2025
Opinião espontânea
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We appreciate your kind words! It's great to hear that you felt supported by our team during your visit to the Northwich store. We're so glad they could assist you in finding the perfect mattress. Thank you for choosing us again, Megan at Customer Care

Classificada 5 em 5 estrelas

So Bensons are the best

So easy to order online

21 de fevereiro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We're glad you found it easy to order online. We appreciate your feedback, Megan at Customer Care

Classificada 4 em 5 estrelas

A few order teething problems but overall a great experience

A few teething problems during ordering, which were sorted out but overall a great experience and delighted with the product. We were kept informed at regular intervals from order to delivery and delivery was smooth and efficient. Just one bit of feedback- it would be useful if in store staff could deal with refunds, instead of having to contact customer services. An error was made on the initial order, where the discount wasn’t applied and it took a number of phone calls to both customer services and the store to resolve. After that, everything was perfect, and would recommend to friends and family. Thank you.

12 de janeiro de 2025
Opinião espontânea
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We appreciate your feedback and are glad you are delighted with the product. We're happy the delivery was smooth and efficient. Thank you for the suggestion regarding in-store refunds; we will consider this to improve our service. We regret the initial ordering issues and appreciate your patience in resolving them. We value your recommendation, Megan at Customer Care

Classificada 5 em 5 estrelas

Excellent team

The team were friendly, welcome and professional.
They answered all my questions and gave advice and support to help our choices.

28 de janeiro de 2025
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We appreciate you taking the time to share your experience. We're happy to hear that our team was friendly, welcoming, and professional while assisting you!
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Efficient

Friendly helpful staff

21 de janeiro de 2025
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

Thank you for your 5 star review Karen. We are pleased that you had a lovely experience with us. Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Happy customer with service in Northwich

Store had very friendly and knowledgeable staff.
Plenty of choice of beds to choose from

1 de janeiro de 2025
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We appreciate you sharing your experience. We're happy to hear our staff was friendly and knowledgeable, and that you found a wide selection of beds.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Brandon was a charming advisor

Brandon was a charming, helpful and knowledgable young man who served me as I bought a sofa bed.
He was a good advisor as I decided which to buy and very efficient in the sales process.
I have bought items from Bensons before and would be happy to be helped by Brandon again.
Well done young man!

17 de janeiro de 2025
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We appreciate you sharing your positive experience! We're happy to hear that our colleague was helpful and knowledgeable during your sofa bed purchase. We value your continued business and look forward to assisting you again in the future.
Take care,
Megan at Customer Care

Classificada 5 em 5 estrelas

Your assistant that day was very…

Your assistant that day was very helpful and knowledgeable about the product I wanted to buy. Never hurried me , never was pushy. The Northwich Cheshire branch was well laid out and had a good selection.

29 de novembro de 2024
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We're so pleased to hear about your positive experience at our Northwich Cheshire branch! It's wonderful to know our assistant was helpful and knowledgeable without being pushy, and that you appreciated the store's layout and selection.

Team Bensons

Classificada 5 em 5 estrelas

Staff were very helpful in choosing are…

Staff were very helpful in choosing are purchase.

23 de novembro de 2024
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We're so pleased to hear that our staff were very helpful in assisting you with your purchase! Providing excellent service is something we truly value. Thank you for your wonderful feedback!

Team Bensons

Classificada 5 em 5 estrelas

A great shopping experience

The store was well laid out, it was easy to compare beds and mattresses. All our questions were answered. We had an enjoyable shopping experience. Lovely staff.

18 de novembro de 2024
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We're so pleased to hear you had such an enjoyable shopping experience! It's wonderful that our store layout made it easy to compare products and that our staff were able to answer all your questions.

Team Bensons

Classificada 4 em 5 estrelas

Excellent experience

Sarah was really helpful and kind, she understood what we needed and found something perfect for us. Can’t wait to receive our new bed!

2 de novembro de 2024
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We're so pleased to hear that our team member was helpful and understood your needs, finding the perfect item for you. We hope you absolutely love your new bed!

Team Bensons

Classificada 5 em 5 estrelas

Staff make or brick a company and the…

Staff make or brick a company and the staff at Northwitch are brilliant they give us time to try out the item we wanted. the young lady was very helpful and she did not push us in any way

27 de outubro de 2024
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We're so pleased to hear that our team provided such a brilliant experience! It's wonderful to know that you were given ample time to try out the item and that our young lady was helpful without being pushy. Thank you for your kind words.

Team Bensons

Classificada 5 em 5 estrelas

Great service today from Sarah at the…

Great service today from Sarah at the Northwich store.Went in just for a look but after trying various beds and given loads of advice we decided to buy one.None of the usual hard sell,it was a pleasure.

29 de outubro de 2024
Opinião espontânea
logótipo da Bensons For Beds - Northwich600

Resposta da Bensons For Beds - Northwich600

We're so pleased to hear about your positive experience at our Northwich store! It's wonderful that our team provided helpful advice without any pressure, making your bed shopping enjoyable. Thank you for sharing your feedback.

Team Bensons

Classificada 2 em 5 estrelas

Beware of hidden costs added to the sale

Francesca followed us around the shop advising us which beds may be suitable for us. No problem with that.
We decided which bed we needed we were told delivery is free ! Not ! Headboard was included ! Not ! Lie after lie but we have spinal problems and needed a suitable bed.
Francesca did a calculation and although we thought it was a lot of money we trusted her and bought it.
Only to find we had been charged £200 for insurance , £50 delivery fee . NEARLY £500 For a headboard.
We may be elderly but we are NOT stupid !!!!

29 de outubro de 2024
Classificada 4 em 5 estrelas

Went in for a mattress

Went in for a mattress. No fuss, given a quote.
Went back at a later date. Made purchase. Monthly payment explained and easy to set up.
Need to get the opening times on the website changed though.

5 de outubro de 2024

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