Very helpful and knowledgeable staff. We went into the orpington branch for a wander and look around as were in need of a new mattress and pillow due to myself having bad back/shoulder problems.At no... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG Orpington, Kent, GB
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Leia as opiniões dos outros
Can recommend Benson for Beds, from start to finish, kept us informed step by step. Excellent sales and delivery service. Well made and very comfortable.
A empresa respondeu
We have been helped during all our time at bensons Orpington and the sales person was very good at his job. He explained the difference between all the mattresses available . And the delivery was on... Ver mais
A empresa respondeu
We purchased the bed online and the mattress from inshore. Benson married up the two purchases for a single delivery. Staff in store and online were very helpful. Delivery team [we paid for assembly]... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Orpington679
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG, Orpington, Kent, Reino Unido
- 1689827956
4,8
Excelente
491 opiniões
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:Our mattress was delivered on the…
:Our mattress was delivered on the scheduled day.
We received a text message at 8:00am saying our mattress would arrive between 9:30am and 11:30am and then we received a phone call shortly after saying delivery would be with us at 9:15am. Staff were polite.
12 de setembro de 2026
Resposta da Bensons For Beds - Orpington679
Thank you for taking the time to leave such a positive review. We’re delighted to hear that your mattress was delivered as scheduled and that our delivery updates kept you well informed throughout the morning. It's great to know that the team arrived promptly and provided a polite and professional service.
We truly appreciate your feedback and thank you for choosing Bensons for Beds. We hope you enjoy your new mattress for many years to come.
Kind regards,
The Bensons for Beds Orpington Team
Great service knowledgeable staff very…
Great service knowledgeable staff very helpful
4 de setembro de 2026
Resposta da Bensons For Beds - Orpington679
Thank you for your kind review! We're delighted to hear that you received great service and found our team knowledgeable and helpful. Providing expert advice and helping our customers find the right products is what we strive for every day. We really appreciate your feedback and look forward to serving you again in the future. 😊
We wanted a bed...
We wanted a bed, they sold us a bed... what more could you want? Still to be delivered which I guess is the real test.
2 de setembro de 2026
Resposta da Bensons For Beds - Orpington679
Thank you for your review! We're delighted we could help you find the bed you were looking for. You're absolutely right, the delivery is the next big step, and we're confident our team will make the experience just as positive. We appreciate your business and look forward to hearing how everything goes once your new bed arrives. Enjoy your new purchase! 😊
A big thank you to Max
Max was our sleep expert and he was great...friendly, calm and very helpful...glad we got you Max. More like Max please. My son was out to purchase a bed and that he did! Tempur was the bed he chose and a couple of pillows to match. Max left us alone to validate the choice my son had made. He wasn't pushey but there when we needed him. Thank you Max..we'll be back! 🤖
30 de agosto de 2026
Opinião espontânea
Resposta da Bensons For Beds - Orpington679
Thank you so much for the great comments. Very much appreciated and I hope he enjoys many years of great nights sleep!
Resposta da Bensons For Beds - Orpington679
Thank you for your kind review
Max was extremely helpful and patient
Max was extremely helpful and patient. I was very indecisive about which bed/mattress to choose. Max spent a lot of time with me explaining all the pros and cons while not rushing me.
11 de agosto de 2026
Resposta da Bensons For Beds - Orpington679
hank you for your fantastic feedback. We are delighted to hear that Max provided such patient and helpful service while assisting you with your purchase. Your kind comments will be passed on to him, and we truly appreciate you choosing Bensons for Beds. Enjoy your new bed and mattress
Great service from Bensons for Beds
From the moment we went into Bensons for Beds, all went well. The salesman at the shop was very helfpul, not pushy and took his time with us. We got emails and texts updating us on the progress of our mattress. We got a text giving us a timeframe for the delivery. The delivery driver,Gary and his young assistant, were very respectful and helpful. We were pleased with the whole experience of ordering, receiving updates, and finally having the mattress delivered. Thank you to everyone at Bensons for Beds.
19 de agosto de 2026
Opinião espontânea
Resposta da Bensons For Beds - Orpington679
We're so pleased to hear about your excellent experience with us! It's wonderful that our salesman was helpful and not pushy, and that you received regular updates. We're also glad our delivery driver, Gary, and his assistant were respectful and helpful.
Team Bensons
Staff polite and friendly very…
Staff polite and friendly very knowledgable and helpful woukd recommend to all my friends and family
17 de agosto de 2026
Resposta da Bensons For Beds - Orpington679
We're so pleased to hear that our staff were polite, friendly, very knowledgeable, and helpful. It's wonderful that you would recommend us to all your friends and family. Thank you for your kind words!
Team Bensons
Resposta da Bensons For Beds - Orpington679
Thank you for your kind review. It was a pleasure assisting you, and I’m delighted to hear that you were happy with the service provided. We truly appreciate your feedback and your support.
Nik the salesman was 1st class
Nik the salesman was 1st class. so knowledgeable and very polite
15 de agosto de 2026
Opinião espontânea
Resposta da Bensons For Beds - Orpington679
Thank you for your kind review. It was a pleasure assisting you, and I’m delighted to hear that you were happy with the service provided. We truly appreciate your feedback and your support.
the whole service was top class
the whole service was top class from start to finish NICK the sales person to the delivery crew was first class
12 de agosto de 2026
Resposta da Bensons For Beds - Orpington679
Thank you for your positive feedback. We’re pleased to know you had a great experience and appreciate you taking the time to share your comments.
Reassuring contact
I was contacted in good time regarding the delivery which was made within the timescale indicated, and the driver contacted me some 30 minutes before arrival - twice, as the first time the message didn’t get through owing to a poor signal.
The bed was assembled with minimum fuss.
9 de agosto de 2026
Resposta da Bensons For Beds - Orpington679
Hello Mr Shurgold,
Thank you for your wonderful feedback! 😊 We're delighted to hear that you were kept well informed throughout the delivery process and that our driver went the extra mile to make sure you received the arrival update. It's also great to know that your bed was assembled quickly and with minimal fuss. We really appreciate your kind words and hope you're enjoying your new bed,
Megan | Customer Care Specialist🛏️
Excellent service from store to…
Excellent service from store to delivery.
This is our third bed from Bensons. Once again the service at the store was just right, informative and friendly. The bed and mattress were delivered on time and the delivery team took care in the installation plus removed our old bed and all wrapping. Great job.
1 de agosto de 2026
Resposta da Bensons For Beds - Orpington679
Thank you for your fantastic 5-star review! We're absolutely delighted to hear that your third experience with us, from the store to delivery, was excellent. It's wonderful to know that our store team was informative and friendly, and that the delivery was on time. We're especially pleased that our delivery team took such great care with the installation and the removal of your old bed and all the wrapping. We truly appreciate your continued loyalty!
Team Bensons
Great quality products and very knowledgeable customer service team
The store assistant was extremely knowledgeable and helpful. Very thorough in understanding our needs.
29 de julho de 2026
Resposta da Bensons For Beds - Orpington679
We're so pleased to hear that our store assistant was extremely knowledgeable and helpful. It's wonderful that they were thorough in understanding your needs. Thank you for your wonderful feedback!
Team Bensons
Quality service in Orpington
Visited the Orpington store today and were delighted with the service provided by Nick Adams. Clearly very knowledgeable, Nick took his time to show us all the options available without being at all pushy. Confident he helped us make the right choice and look forward to delivery in a couple of weeks.
29 de julho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Orpington679
We're so pleased to hear you were delighted with the service provided by Nick! It's wonderful that they were knowledgeable and took the time to show you all the options without being pushy. We're confident you made the right choice and look forward to your delivery.
Team Bensons
Very good experience
Very good experience. The man at Bensons was very helpful and managed to order me a king sized mattress the same mattress I bought as a double a few years ago.
23 de julho de 2026
Resposta da Bensons For Beds - Orpington679
We're so pleased to hear you had such a good experience! It's wonderful that our team member was very helpful and managed to order the king-sized mattress you wanted. Thank you for your feedback!
Team Bensons
Excellent service
12 de julho de 2026
Resposta da Bensons For Beds - Orpington679
Thank you for sharing your positive feedback. We are happy you found our service excellent.
Resposta da Bensons For Beds - Orpington679
Thank you for your review! We're so pleased to hear that you found our approach informative and well-balanced. We always strive to provide a helpful experience without being pushy.
A really professional and efficient service
The customer advisor at the shop was very helpful, efficient and friendly.
I was kept informed as to the status of my order throughout.
The delivery was on schedule and the delivery crew informed me, about 45 minutes before their arrival, that they were on their way.
They were also efficient, friendly and considerate.
The whole experience was very professional and easy and I would have no reservations in recommending Bensons for Beds to others.
7 de julho de 2026
Resposta da Bensons For Beds - Orpington679
We're so pleased to hear you had such a professional and easy experience with us! It's wonderful that our team provided helpful, efficient, and friendly service, and that your delivery was on schedule with excellent communication. Thank you for your kind recommendation!
The bed i wanted was not available
The bed i wanted was not available. Offered an alternative at slightly lower price.Very pleased with bed.
12 de julho de 2026
Resposta da Bensons For Beds - Orpington679
We're glad to hear that the alternative bed offered was to your liking, even though your initial choice wasn't available. Thank you for your understanding and positive feedback.
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