Very helpful and knowledgeable staff. We went into the orpington branch for a wander and look around as were in need of a new mattress and pillow due to myself having bad back/shoulder problems.At no... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG Orpington, Kent, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Can recommend Benson for Beds, from start to finish, kept us informed step by step. Excellent sales and delivery service. Well made and very comfortable.
A empresa respondeu
We purchased the bed online and the mattress from inshore. Benson married up the two purchases for a single delivery. Staff in store and online were very helpful. Delivery team [we paid for assembly]... Ver mais
A empresa respondeu
We have been helped during all our time at bensons Orpington and the sales person was very good at his job. He explained the difference between all the mattresses available . And the delivery was on... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Orpington679
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG, Orpington, Kent, Reino Unido
- 1689827956
4,8
Excelente
491 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The sales team at Benson's Orpington were brilliant!
I found the Divan Set I wanted on the Benson's website and visited the Orpington store to check it out and hopefully make the purchase. The Sales person and manager were very helpful and we soon agreed a final price and concluded the deal. The delivery crew kept in touch right up to delivery. The 2 delivery guys were very polite and efficient. My bedroom is in the upstairs of a converted Bungalow, with some tight corners, they managed the King sized mattress with ease!
6 de julho de 2026
Resposta da Bensons For Beds - Orpington679
We're so pleased to hear about your excellent experience in our Orpington store! It's wonderful that our team provided such helpful assistance and that the delivery crew managed the king-sized mattress with ease.
Team Bensons
A very helpful and knowledgeable man at…
A very helpful and knowledgeable man at the store I took his advise about my purchase and so glad I do the mattress is absolutely perfect and fantastic quality delivery guys very very polite and helpful service was perfect and store staff perfect too
6 de julho de 2026
Resposta da Bensons For Beds - Orpington679
We are so pleased to hear you had such a perfect experience with us! It's wonderful that you found our team helpful and knowledgeable, and that your new mattress is absolutely perfect and fantastic quality.
Paul at the Orpington store was…
Paul at the Orpington store was extremely helpful in finding me the best mattress and TV Bed option for my needs. He answered all my questions and made the process seamless. I’d definitely recommend using Bensons for Beds for your purchase.
2 de julho de 2026
Resposta da Bensons For Beds - Orpington679
We're so pleased to hear our team was extremely helpful in finding the best mattress and TV Bed option for your needs. It's wonderful that all your questions were answered, making the process seamless. Thank you for your recommendation!
Team Bensons
Good experience
Wide variety of mattresses to choose from. Knowledable staff who weren’t pushy or trying to upsell. Good experience overall.
1 de julho de 2026
Resposta da Bensons For Beds - Orpington679
We're so pleased you found a wide variety of mattresses and that our staff were knowledgeable and not pushy. Thank you for sharing your positive experience!
Team Bensons
Great service of Max from Orpington…
Great service of Max from Orpington London Store - We had a great experience with Max at the Orpington store, who is friendly, professional and extremely helpful throughout the whole process, walked extra miles to understand our needs and offer options available. Highly recommended!
27 de junho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Orpington679
We are so glad to hear you had such a positive experience with our team member at the Orpington store. We appreciate your kind words!
Team Bensons
Great teams, excellent service
The team in the store were brilliant when we came to purchase our mattress, so patient and helpful and answered all of our questions and volunteered info we hadnt thought of.
The delivery team were also fantastic, they communicated ahead of time, they were so polite and helpful. They took their shoes off straight away and were so efficient with the delivery and removal, honestly we couldnt have asked for a better service overall
25 de junho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Orpington679
We're so pleased to hear about your excellent experience, from the helpful advice in-store to the smooth delivery. It's wonderful that our team provided such great service. Thank you for your kind words!
Team Bensons
Excellent service and experience
Excellent service and experience. Mark and Alan were very professional and quick.
26 de junho de 2026
Resposta da Bensons For Beds - Orpington679
We're glad you had an excellent experience with our professional team. Thank you for your feedback!
Team Bensons
Really helpful salesman (Nick)…
Really helpful salesman (Nick) explained all the products fully made helpful suggestions but without any pressure and gave me time to weigh up all the different options good delivery window too not too long to wait very happy with whole retail experience
23 de junho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Orpington679
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful suggestions without pressure, and that you're happy with the delivery. Thank you for your kind feedback.
Team Bensons
First class service and the most Classy Comfortable Bed
First class service and the most comfortable classy bed. A stress free experience the moment stepped into the store in Orpington! The delivery guys were magnificent and deserve praise for their spatial awareness skills. So respectful and friendly. I cannot recommend Benson's enough.
17 de junho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Orpington679
We are so pleased to hear you had such a first-class, stress-free experience with us! It's wonderful that our delivery team was magnificent. Thank you for your high recommendation!
Team Bensons
Very helpful staff
Very helpful staff. They knew all about each bed/mattress and which would be suitable for both of us. Kash and Max were so helpful thank you
5 de junho de 2026
Resposta da Bensons For Beds - Orpington679
We're so pleased our staff was helpful and knowledgeable in assisting you with choosing the right bed and mattress. Thank you for your kind words!
Team Bensons
Very smooth experience
8 de junho de 2026
Resposta da Bensons For Beds - Orpington679
Thank you for your feedback!
Resposta da Bensons For Beds - Orpington679
We're pleased you enjoyed our service and delivery updates. Thank you!
Team Bensons
Resposta da Bensons For Beds - Orpington679
Thank you for your kind words.
Team Bensons.
Tom in the Orpington branch was great
Tom in the Orpington branch was great, very patient and showed us all the items we were interested in and also suggested better options for our needs. He was very friendly and knowledgeable. I didn't feel pressured in buying anything. We went with his suggestion for mattress as it felt great and also got a bed frame and a sofa bed. It was a great experience and I would definitely go back if I ever need any furniture.
3 de junho de 2026
Resposta da Bensons For Beds - Orpington679
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team member was so helpful, patient, and knowledgeable in assisting you with your selections. Thank you for your kind words and for recommending us!
Team Bensons
Resposta da Bensons For Beds - Orpington679
We're so glad you're enjoying your new bed! It's wonderful to hear it's worth the investment. Thank you for your feedback.
Team Bensons
Great customer service in store very…
Great customer service in store very knowledgeable. Fast delivery time and great drivers who took away my old mattress & replaced with the new one and removed all the packing and disposed of it.
25 de maio de 2026
Resposta da Bensons For Beds - Orpington679
We're so pleased to hear about your excellent in-store experience and the smooth, efficient delivery. Thank you for your wonderful feedback! 😊
Team Bensons
Great customer service
I had a great experience at Bensons for Beds. I bought a mattress from them around four years ago and knew I wanted the same one again, but I couldn’t remember the exact name. The lady in the store was fantastic and went above and beyond to help. She managed to find my previous purchase on the system, which meant I could order the same comfortable mattress for my new king-size bed.
She was extremely helpful, friendly, and made the whole process quick and easy. Excellent customer service and a really stress-free experience. Highly recommend.
22 de maio de 2026
Resposta da Bensons For Beds - Orpington679
We are so pleased to hear you had such a positive experience finding your perfect mattress again! It's wonderful to know our team provided excellent, stress-free service. Thank you for your kind recommendation!
Team Bensons
Great staff
Great staff, good service, timely delivery and comfortable bed. Recommend them
3 de maio de 2026
Resposta da Bensons For Beds - Orpington679
Love to hear it! 😊 Great staff, smooth service, on-time delivery, and a comfy bed—thanks so much for the recommendation✨
From going to the shop and dealing with…
From going to the shop and dealing with a lady named Kash to the delivery could not fault the service, highly recommend.
7 de maio de 2026
Opinião espontânea
Resposta da Bensons For Beds - Orpington679
We're happy to hear that you had such a positive experience in our shop and with our delivery service! It's great to know that you highly recommend us. Thanks!
Team Bensons
Everything from start to delivery was…
Everything from start to delivery was perfect
5 de maio de 2026
Opinião espontânea
Resposta da Bensons For Beds - Orpington679
We're so pleased everything was perfect from start to delivery! Thanks for sharing your experience with us.
Team Bensons
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.