I came to the store in Didcot to ask about a sofa bed. Adina was very helpful and professional, she let me see the product in detail and she arranged everything I needed for the delivery. I highly rec... Ver mais
Localização
Alterar localizaçãoUnit 29, The Orchard Centre, OX11 7LG Didcot, Oxfordshire, GB
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Leia as opiniões dos outros
We were warmly greeted as we entered the shop. Adina was super helpful from the start. We knew what we needed as had researched before purchase. She explained our options. We had purchased and complet... Ver mais
A empresa respondeu
We where met at store by Tyler who made us feel very welcome We where looking to replace our bed of 12 years wonting the same he was very knowledgeable as the bed was no longer made he showed us the... Ver mais
On the day of purchase the whole experience was a very pleasant one, allowing us to take our time and get all the details from a very helpful manager. Sadly the delivery was not quiet so efficient,... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Oxfordshire757
Escrito pela empresa
Informações de contacto
Unit 29, The Orchard Centre, OX11 7LG, Didcot, Oxfordshire, Reino Unido
- 1235423189
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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A very good experence
Ciaran took time to explain and help us with our choice of mattress and divan base. He guided us through the many choices and let us find what suited us for ourselves. At no time did we feel rushed or pushed into making a decision. It was a very good experience and I can't recommend it high enough.
Great choice and lovely staff…
Your colleague showed us the collection in our price range and was very patient helping us choose the colour. He was friendly, personable and knowledgeable. It made buying a new bed an enjoyable experience
Great bed's
We are really pleased with our new…
We are really pleased with our new ochre coloured sofa bed. Looks v. contemporary and is solid, well designed and we feel represents great value for money. It was delivered on the date they said and the comms were good to let us know a pinpoint time of arrival. Gary and Warren did a great job of bringing it into the property. the bonus is that it's come just in time for us to accommodate our extra guest more comfortably. We spotted the sofabed on display in Benson's Didcot where the sales guy is very helpful, going above and beyond to give good advice on their products.
Awful service and avoid telling the…
Awful service and avoid telling the terms of comfort guarantee. I went in the store and was only shown and encouraged to buy mattresses over £1,000 but was told not to worry as if you don’t like it you can pay extra for the comfort guarantee. My mattress arrived and I didn’t like it so went into the store to exchange and was told you had to exchange for the same price or more expensive with a 10% additional charge of the price of the original mattress. When I said I was never told this in the store I was told it’s not their problem they choose not to tell you this as it’s in the small print in the aftercare email. I bit the bullet and went to choose a new mattress losing out on £300 and having to pay an additional £200 along with also having to pay the £49 delivery charge again. When my mattress was due to deliver I called and was told the store hadn’t transferred my finance so my delivery was cancelled. Have told everyone I know not to use this store
Excellent advice and service
Excellent advice and service. Especially from manager Tyrone
They have a variety of specs to suit…
They have a variety of specifications to suit whatever you want. Great place!!!
the assistant spent along time making…
the assistant spent along time making we got wot we wanted
Perfect got answers I needed
Can’t of asked for better help to choose see the right Bed
the team was very friendly and…
the team was very friendly and professional, providing a good advice.
Very clear in their explanations.
The young man was very helpful he went…
The young man was very helpful he went out of his way to find what I wanted
Very helpful staff
Very helpful staff, could tailor our bed to exactly what we wanted
Excellent member of staff
Excellent member of staff. Really impressed and not at all pushy. Explained everything clearly
Igel mattress highly recommend
Got what we wanted with excellent service from youngman. Customer service was amazing thank you 👍😊
We were served promptly and efficiently…
We were served promptly and efficiently by a pleasant assistant who quickly helped us choose and buy a mattress. He also arranged delivery and recycling of our old mattress without any fuss. Well done Bensons!
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