Order and delivery went well. Unfortunately the rear cover on the headboard was all burst open. The installer must have seen this but said nothing. Perhaps too many deliveries to make and everything w... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, Renfrewshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We purchased a base, a mattress and a headboard and included the recycle and build service. The staff in the store were knowledgeable and helpful. We received email updates throughout the whole proc... Ver mais
A empresa respondeu
Brilliant from start to finish! Service has been great. In shop, the staff there friendly and helpful and then after our purchase...kept informed throughout the whole process. Delivery was easy and th... Ver mais
A empresa respondeu
Everything went smoothly we had no issues what so ever from walking into the store to deliver
Informações sobre a empresa
Sobre Bensons For Beds - Paisley Abbtsch682
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, Renfrewshire, Reino Unido
- 1418896299
4,9
Excelente
715 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Bensons For Beds - Paisley Abbtsch682
We're happy to hear that our drivers were helpful and your delivery was on time. Thanks for your feedback, it really means a lot to us.
Megan at Customer Care
Yes Barry has been great made this all…
Yes Barry has been great made this all so straightforward and very attentive to our needs.
15 de outubro de 2025
Resposta da Bensons For Beds - Paisley Abbtsch682
We're happy to hear that your experience was straightforward and attentive to your needs. Thank you for sharing your positive feedback – Lauryn at Customer Care 💜
The staff were extremely helpful on…
The staff were extremely helpful on giving me all the information and choices of what was available. Couldn’t be more helpful and there was absolutely no pressure on any decision I made. Highly recommend.
6 de novembro de 2025
Resposta da Bensons For Beds - Paisley Abbtsch682
Thank you for your fantastic feedback! We’re so pleased our team could provide all the information and options you needed while making the process completely pressure-free. Your recommendation means so much to us! 💜
Thank you for your positive review – Lauryn at Customer Care
Resposta da Bensons For Beds - Paisley Abbtsch682
We appreciate you sharing that our staff was helpful, ordering was simple, and communication was good.
We truly appreciate your feedback.
Megan at Customer Care
Maureen store assistant very helpful in…
Maureen store assistant very helpful in explaining everything about different mattresses and there soft to firm posture helped in making the decision I came to
30 de outubro de 2025
Resposta da Bensons For Beds - Paisley Abbtsch682
We appreciate you sharing your experience. We're happy to hear that our team member was helpful in explaining the mattresses and their features, aiding your decision.
Looking forward to welcoming you back soon,
Megan at Customer Care!
Very pleased with both the product and…
Very pleased with both the product and delivery process very efficient.
31 de outubro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Paisley Abbtsch682
We appreciate you sharing your feedback! We're happy you're pleased with the product and that the delivery process was efficient.
Your thoughts help us grow—thank you!
Megan at Customer Care
Great selection of bards and friendly…
Great selection of bards and friendly staff
29 de outubro de 2025
Resposta da Bensons For Beds - Paisley Abbtsch682
We're glad you enjoyed our selection and found our staff to be friendly! Thank you for your positive feedback; it means a lot to us.
We hope to welcome you back again,
Megan at Customer Care
Resposta da Bensons For Beds - Paisley Abbtsch682
We appreciate your review! We are so happy to hear that you enjoyed our amazing quality service. Thank you for your support,
Megan at Customer Care
Excellent Service
Excellent customer service, not rushed, given full info on products from most expensive to less expensive. Not swayed on my final decision. Good NEW "Body Profile Technology" lets you know and understand your bodies sleeping pattern and gives you an idea of the product for you. ( BUT try before you buy ) their decision might not be for you but many to choose from to get it right.
20 de outubro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Paisley Abbtsch682
We're glad you enjoyed your experience! It's great to hear that you received comprehensive information and appreciated the Body Profile Technology. Thanks for the recommendation to try before buying; we value your feedback.
Take care,
Megan at Customer Care
Was looking for a new bed for our spare…
Was looking for a new bed for our spare room. Went to the store, met with Lynsey who helped me order one I saw online even though it wasn't in the store. She even phoned another store to get me info on the measurements of the drawer that was listed on the website. She also helped me arrange delivery for several weeks away when I had time off work. She was lovely and a great help, made the process very easy.
14 de outubro de 2025
Resposta da Bensons For Beds - Paisley Abbtsch682
We're glad you enjoyed your experience. We appreciate that our team member helped you find the perfect bed and arrange delivery. Thank you for your review – Lauryn at Customer Care 💜
Your staff were very helpful and…
Your staff were very helpful and knowledgeable
19 de outubro de 2025
Resposta da Bensons For Beds - Paisley Abbtsch682
We appreciate your positive feedback and are happy to hear that our staff was knowledgeable and helpful during your visit with us.
Thank you for your review – Lauryn at Customer Care 💜
Andy took very good care of my elderly…
Andy took very good care of my elderly mother who wanted a new mattress and bed. Nothing was too much trouble.
Bed purchased = one happy customer!!
19 de outubro de 2025
Resposta da Bensons For Beds - Paisley Abbtsch682
We're happy to hear that your mother had a positive experience finding her new bed. It's wonderful to know that our service met her needs so well, resulting in a happy customer.
If you enjoyed your experience, spread the word!
Megan at Customer Care
Paisley store review
Both customer service advisors Jas and Lynsey (Paisley) were extremely friendly & helpful, providing advice and information on the products selected.
11 de outubro de 2025
Resposta da Bensons For Beds - Paisley Abbtsch682
We appreciate you sharing your feedback! We're so glad to hear that our advisors were friendly and helpful, providing valuable advice and information. Thank you for your review – Lauryn at Customer Care 💜
Very helpful and considerate staff
Very helpful and considerate staff . Showed us a varied range of mattresses which were suitable for us . No pressure to purchase . Made sure we were happy with everything before we left the store .
13 de outubro de 2025
Resposta da Bensons For Beds - Paisley Abbtsch682
We're happy to hear that our staff was helpful and considerate, showing you a range of mattresses without any pressure. We appreciate you sharing your positive experience with us! - Lauryn at Customer Care 💜
Great service great staff
Great service great staff
Our new mattress is fantastic
11 months of use and still so comfy
20 de novembro de 2024
Resposta da Bensons For Beds - Paisley Abbtsch682
We're happy to hear that you received great service from our staff and that you are finding our mattress fantastic and comfy after 11 months. Thank you, Megan at Customer Care
Staff were very helpful in helping me…
Staff were very helpful in helping me chose my mattress and also was delivered exactly when arranged
12 de setembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Paisley Abbtsch682
We appreciate your feedback and are so pleased to hear that our staff was helpful during your mattress selection and that delivery was on time.
Take care,
Megan at Customer Care
Knowledgeable, friendly staff
well stocked store with products all set out for easy viewing, very neat and tidy store with very friendly and approachable staff.
4 de outubro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful feedback! We’re pleased to hear you enjoyed our well-organised store and found our team friendly and approachable.
We look forward to welcoming you back soon!
Best Wishes,
Megan at Customer Care
The whole process was great
The whole process was great. The sales assistant was really helpful in helping us pick a bedframe and mattress. She gave us loads of information without us feeling being pressured into buying. We were able to pick our delivery date which was great too as we were decorating
2 de outubro de 2025
Resposta da Bensons For Beds - Paisley Abbtsch682
Thank you for your wonderful feedback! We're glad our sales assistant provided helpful, pressure-free guidance and that the flexible delivery date suited your needs.
Take care,
Megan at Customer Care
Lindsey has been of great help to…
Lindsey has been of great help to choose the mattress that would suit us best. Beautiful shop with a very large choice. Quality products!
5 de outubro de 2025
Resposta da Bensons For Beds - Paisley Abbtsch682
We're happy to hear that you found the perfect mattress with our help! We appreciate your kind words about our beautiful shop and quality products. Thank you, Megan at Customer Care
Resposta da Bensons For Beds - Paisley Abbtsch682
We appreciate you mentioning our friendly and helpful staff. We are so glad that nothing was any trouble and they were on hand throughout.
Thank you,
Megan at Customer Care.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.