In Store - We thoroughly enjoyed trying out the new mattresses as a family in store. Our rep kindly provided colouring pencils and pages to entertain our children whilst finalising the order. The... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit C Coypool Road, Marsh Mills, PL7 4TB Plymouth, Devon, GB
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I spoke to a member of staff immediately and was given all the information I needed to make an informed decision. Paperwork was completed quickly and in a friendly manner. I can’t fault it.
A empresa respondeu
From shop floor to delivery, then sleep. Superb service and even better quality! We were going to shop around but as soon as we laid on the bed we decided on, that was it 🤣 . My particular positive w... Ver mais
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Was left to brows and the salesperson only stepped in when invited, he answered all questions without prejudice, and sorted out the order without any fuss.
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Informações sobre a empresa
Sobre Bensons For Beds - Plymouth748
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit C Coypool Road, Marsh Mills, PL7 4TB, Plymouth, Devon, Reino Unido
- 1752336707
4,8
Excelente
412 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Excellent customer service
Gavin was really helpful. No pressure to buy anything. We wanted to have a look at the Simba mattresses as we've been looking at them online for a while. Gavin advised us to try them and then showed us some others that are just as good. Well we chose a Slumberland mattress that I. Our opinion was better than the Simba. Gavin also gave us a couple of extras. He was very helpful and is a credit to Bensons for beds.
16 de junho de 2025
Resposta da Bensons For Beds - Plymouth748
We're glad you enjoyed your experience. It's great to hear that you found our team member helpful and informative during your visit, and that you found a mattress that suits your needs perfectly. Thank you for your positive feedback, Megan at Customer Care
Resposta da Bensons For Beds - Plymouth748
Thank you so much for leaving us a 5 star review Colin. Take care, Megan at Customer Care
Staff are very helpful and…
Staff are very helpful and knowledgeable. We are very happy with the sales and customer service we received and would definitely recommend bensons for beds.
29 de maio de 2025
Resposta da Bensons For Beds - Plymouth748
We appreciate your positive feedback! We're happy to hear that you found our staff helpful and knowledgeable, and that you're pleased with the service you received. Thank you for recommending us, Megan at Customer care
Great service!!
Great service!!! Respectful, very helpful and knowledgeable. Would definitely return for more bedding furniture.
20 de maio de 2025
Resposta da Bensons For Beds - Plymouth748
We're happy to hear that you received great service! It's wonderful knowing our team was respectful, helpful, and knowledgeable. We appreciate your intention to return for more bedding furniture. Take care, Megan at Customer Care
Tom was very helpful and told us…
Tom was very helpful and told us honestly about the differen types of mattresses making us certain of the eventual purchase we made
10 de maio de 2025
Resposta da Bensons For Beds - Plymouth748
Dear Mr Stewart, thank you for leaving such lovely feedback, we are so pleased you were happy with your new purchase.
Regards
Tom and the Plymouth Team
Delivery team where friendly
Delivery team where friendly, polite & professional
8 de maio de 2025
Opinião espontânea
Resposta da Bensons For Beds - Plymouth748
Thank you for your kind words! Our delivery team takes pride in providing top-notch service and we are thrilled to hear that they exceeded your expectations. We look forward to serving you again in the future.
Tom the assistant
Tom the assistant was patient , polite , attentive , he found out what our requirements were and arranged to let me know when my goods will arrive
20 de abril de 2025
Resposta da Bensons For Beds - Plymouth748
Dear Mr Baskerville, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received.
Regards
Tom and the Plymouth Team
VERY good experienced salesman.
We me with a VERY good experienced salesman who could answer all our questions and could direct us straight to a mattress equivalent to our existing mattress and advise us on only changes we might want to make. The whole process was easy and straightforward, coupled with an amazing Easter discount, we are very satisfied customers.
21 de abril de 2025
Resposta da Bensons For Beds - Plymouth748
Dear Mrs Clench, we are so pleased you are happy with your product and the experience you have received.
Regards
Phil and the Plymouth Team
Excellent service
Excellent service. Gavin couldn't have been more helpful, he was very patient and explained everything.
22 de abril de 2025
Resposta da Bensons For Beds - Plymouth748
Dear Malcolm Thank you for leaving such lovely feedback.
Regards
Gavin and the Plymouth Team
Very efficient service
Very efficient service. Kept up to date with delivery date and time. Delivery drivers took product to room required.
9 de abril de 2025
Resposta da Bensons For Beds - Plymouth748
Thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received.
Regards
The Plymouth Team
Great customer service
Great customer service, quality products, staff are friendly and there to help if needed
9 de abril de 2025
Resposta da Bensons For Beds - Plymouth748
Thank you for your kind review! We strive to provide exceptional customer service and quality products. We always have a friendly and helpful staff ready to assist with anything you may need. We appreciate your support!
Team all round where exceptional
Team all round where exceptional
23 de fevereiro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Plymouth748
We're glad you found our team exceptional. Thank you for your positive feedback; it means a lot to us. Take care, Megan at Customer Care
Resposta da Bensons For Beds - Plymouth748
Hi Richard. Thanks for taking the time to let us know about your new purchase, we are so glad you are happy.
First class service
Bensons had just the sofa bed that we were looking for and the salesman was very helpful in explaining the difference between the ones on store. After we had chosen the one we wanted we were amazed to be told delivery would be within a week. What excellent service.
28 de março de 2025
Resposta da Bensons For Beds - Plymouth748
Hi Cherry Goldsmith, we are so pleased you are happy with your product and the experience you have received.
Thank you for the amazing review, Plymouth Store
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Not pushy or trying to sell you something you don't want. Listened to our requirements and advised us clearly. Would use again.
25 de março de 2025
Resposta da Bensons For Beds - Plymouth748
Hi Helen Rowlings, we are so pleased you are happy with your product and the experience you have received.
We were so happy to wander around the…
We were so happy to wander around the shop without being pestered until we needed help. Darren was very informative and helped us find the ideal bed and bed head. He was very friendly but at the same time professional.
17 de março de 2025
Resposta da Bensons For Beds - Plymouth748
We're happy to hear that you enjoyed your shopping experience with us. We appreciate your positive feedback regarding the assistance you received in finding the perfect bed. Thank you, Megan at Customer Care
We purchased a headboard and divan base…
We purchased a headboard and divan base from the clearance area of the shop recently. Regardless of the fact that the items were from the clearance area, we still received a fantastic and professional service from the two employees that we spoke to.
13 de março de 2025
Resposta da Bensons For Beds - Plymouth748
We're glad you enjoyed your experience and appreciate you sharing your positive feedback. It's great to know you received fantastic and professional service even when purchasing clearance items. Thank you, Megan at Customer Care
Resposta da Bensons For Beds - Plymouth748
Hi Paul Bradley Thank you for leaving such lovely feedback.
Staff friendly
Staff friendly, knowledgeable and seems to offer special deals when available
11 de março de 2025
Resposta da Bensons For Beds - Plymouth748
We appreciate your positive feedback! We're happy to hear that you found our staff friendly and knowledgeable, and that they offered you deals. Thank you, Megan at Customer care
Help and advice from Philip was…
Help and advice from Philip was excellent not pushy gave us time to think about our options before making purchase.
8 de março de 2025
Resposta da Bensons For Beds - Plymouth748
We're happy to hear that the guidance provided was helpful and allowed you to consider your choices. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer care
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