Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... Ver mais
A empresa respondeu
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... Ver mais
A empresa respondeu
The lady who assisted us, Costanza, was really lovely & helpful. She gave us lots of information as to the different choices available for what we wanted and then left us to look around before return... Ver mais
A empresa respondeu
Fantastic service from Steven in Preston store. Assisted us without been pushy, gave us good advice, he is excellent at his job. Delivery guys Hessey and Gav were brilliant, excellent communication,... Ver mais
A empresa respondeu
The idea was to pop in and see what sort of mattress suited us but after interacting with the staff, trying out the bed testing equipment that gave you an indication of the type of mattress suitable t... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, Reino Unido
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It was great, mainly the test mattress that makes us to be sure which type is better for us.
The sales staff is awesome!
Anita was so helpful and patient when we needed assistance choosing a bed for my 11 year old Daughter. She listened to our requirements and showed us all the options available.
Thank you so much.
Anita was fab! Sorry this took so long to write. She was so chatty and welcoming but still professional. Knew what we wanted to buy when we walked in and was told it was now discontinued, but Anita showed us an alternative and it was perfect. Thanks so much for your help :)
Very informative and helpful sales assistant
Walked in to check some mattresses out. We had a good look around , the one thing I did not want from this experience was a pesky salesman trying to sell the most expensive mattress in store. The staff were great , we had a food look around and they left us to it. Within half an hour I knew which mattress I wanted. I approached the salesman, he was pleasant, straight to the point an got me sorted in less than 15 mins. Fully recommend these guys , I should imagine if you need a salesman to help a quick nod and they would be with you . Couldn't be happier
Really helpful sales assistant, as well as the test mattress which confirmed what my ideal bed firmness was. Was shown a range of mattresses across a range of prices til I found my "perfect" fit
Mattress was delivered within a couple of weeks - I'm sleeping so much better. What a difference the "right" mattress makes!
Constanza was truly an excellent sales assistant
Not received the beds yet but the
Anita in the Preston store was really helpful. We needed two beds with different features and she led us through the choices very thoroughly.
She made the whole experience enjoyable as well.
A really professional salesperson.
Good communication Anitta from the preston branch was amazing nothing too much trouble carnt wait to recieve my new bed
Helpful friendly staff who were able to assist with our needs and provide professional advice
Expert advice and help in making the right choice.
The knowledge Castanza had was excellent and she wasn’t at all pushy and let us go away to think about it and measure up
We went to the Preston Docklands store yesterday, 3/8/24. It was empty, aside from two members of staff (a man and a woman) who looked at us as we walked in then completely ignored us and carried on a loud conversation about the personal life of the woman. Not even so much as an acknowledgement and no offer of help. We walked around and out then left to buy a bed elsewhere with far better customer service (which, to be fair, wasn't hard).
Customer service was excellent and Steve at the Preston branch was extremely knowledgeable on all products and friendly especially letting our children test run the beds they wanted 👍
The friendly and patient staff where brilliant, not only where they wonderful with us but they were wonderful with our two little girls.
The mwmber of staff wa very helpful, knowledgeable, friendly, when choosing what kind of mattress to have.
Helpful staff but unfortunately as I had money due to myself from 2019 and the previous branch had not put sufficient notes on the system I came away originally without having my order placed. Anita and Gary at Preston branch both very patient and helpful..Telephoned customer services the following morning and Danielle managed to trace all my previous orders and allocated the balance due to me new voucher numbers. Telephoned Preston to place my order and the original bed I wanted had been withdrawn from the sale however it was still showing on the website at the reduced price. Gary explained that it could take a few hours for the website to be updated. I waited until lunch time found a better bed had been reduced and proceeded to order that..it is due to be delivered on the 23 July
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