Delivery and service was excellent. Bedbase looked good and strong in the shop.. but once delivered.. its just cheap wood structure... cheap plastic brackets to connect two half bases...metal would... Ver mais
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Localização
Alterar localizaçãoUnit 2 Pelican Retail Park, Claydons Lane, SS6 7UP Rayleigh, Essex, GB
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Leia as opiniões dos outros
Ordered from showroom, clear precise delivery date which was honoured. Driver messaged early on day of delivery and him and his mate arrived spot on time. Shoes off and delivered all 4 boxes to o... Ver mais
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The staff were helpful,and friendly….delivery times not bad….awaiting a mattress swap at the moment which they facilitated no problem.
A empresa respondeu
The delivery men were very polite and helpful. It was an extremely hot day so I gave them cold drinks which they was grateful for. Bed was assembled quickly and where I'd asked it to be. Very happy an... Ver mais
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Informações sobre a empresa
Sobre Bensons For Beds - Rayleigh543
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP, Rayleigh, Essex, Reino Unido
- 1268776376
4,8
Excelente
299 opiniões
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Shopping staff were wonderful but…
Shopping staff were wonderful but delivery spoilt shopping experience
20 de março de 2026
Opinião espontânea
Resposta da Bensons For Beds - Rayleigh543
Thank you for your feedback. We’re sorry to hear that the delivery experience impacted what was otherwise a positive in‑store visit. We’ve requested your order details via this review so we can look into this further and follow up with you directly,
Megan | Customer Care Specialist
Resposta da Bensons For Beds - Rayleigh543
Thank you for your feedback — we’re so pleased to hear you found us easy to deal with.
Megan at Customer Care
Great quality,fantastic service, always happy to help with a wealth of knowledge
Fantastic company fantastic service from James at the Rayleigh branch Essex
25 de fevereiro de 2026
Resposta da Bensons For Beds - Rayleigh543
Ian Chittock,
We're happy to hear that you had a fantastic experience. We appreciate you taking the time to leave us this great feedback.
Team Bensons
Another mattress bought from here
Another mattress bought from here. Excellent staff. Guidance and supportive throughout. Delivery well above and beyond. 5*****
23 de fevereiro de 2026
Resposta da Bensons For Beds - Rayleigh543
Thank you for your 5 stars Mr Jones. So glad to hear you’ve returned for another mattress. Delighted the staff were excellent, supportive throughout, and that delivery went above and beyond. Truly appreciate the 5 stars,
Megan at Customer Care
Really pleased with service from…
Really pleased with service from Bensons Beds
23 de fevereiro de 2026
Resposta da Bensons For Beds - Rayleigh543
Thank you! We’re so pleased to hear you’re really happy with the service from Bensons Beds. We truly appreciate your feedback,
Megan at Customer Care
When we went to the store the salesman…
When we went to the store the salesman greeted us then left us to look on our own. When we were ready to choose he gave us loads of advice. After purchase Benson's kept us updated all the time,the delivery was on time with a phone call half an hour before arriving,when they arrived they were polite respectful took shoes off delivered to room of our choice and took the packaging away.
21 de fevereiro de 2026
Resposta da Bensons For Beds - Rayleigh543
We're happy to hear that you were greeted well and received helpful advice when choosing your purchase. It's great to know you were kept updated and that the delivery was on time and respectful. We appreciate your positive feedback regarding the delivery service.
Stewart - Team Bensons
Penelope ottoman bed
Popped into the Rayleigh store having previously researched online as to the bed I wanted. The young man in the shop was very helpful, no pressurised selling. I later on had a query that I contacted the shop about and my mind was put at rest. The bed arrived on time, very polite and helpful staff from start to finish an overall good experience although can’t say the same for putting the bed together 🥴 as my other half opted to do this with my help but we got there in the end.
16 de fevereiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Rayleigh543
We're happy to hear that the team member in our Rayleigh store was helpful and that your query was resolved. We appreciate your feedback on the delivery and assembly. Thank you for sharing your positive experience!
Resposta da Bensons For Beds - Rayleigh543
Thank you for your positive feedback regarding our great reliable service.
Resposta da Bensons For Beds - Rayleigh543
We're happy to hear our team explained everything clearly and was knowledgeable. Thank you for your positive feedback; we appreciate it,
Megan at Customer Care
Friendly helpful staff
8 de fevereiro de 2026
Resposta da Bensons For Beds - Rayleigh543
We appreciate your positive feedback! We are so glad you found the staff friendly and helpful.
Good experience from start to finish.
5 de fevereiro de 2026
Resposta da Bensons For Beds - Rayleigh543
We're glad you enjoyed your experience with us! Thank you for your positive feedback; we appreciate it.
Fantastic service and helped out pick…
Fantastic service and helped out pick out the mattress that suited our needs.
Vicky the manager at the Rayleigh branch was very helpful, gave us all the information we needed and excellent customer service.
Highly recommend.
17 de janeiro de 2026
Resposta da Bensons For Beds - Rayleigh543
We're happy to hear that you received fantastic service and that our team helped you choose the perfect mattress! We appreciate your recommendation and positive feedback regarding the excellent customer service you experienced.
Excellent customer service
Excellent customer service, Jaymin was fantastic. Helpful, knowledgeable and polite. Was not pushy or over baring but there when we needed advice/help,
Explained everything clearly. Shop was clean/tidy and welcoming
20 de janeiro de 2026
Resposta da Bensons For Beds - Rayleigh543
We're so happy to hear that you received excellent customer service! It's great to know that our team member was helpful, knowledgeable, and polite, providing clear explanations without being pushy. We appreciate your feedback!
Great service
16 de janeiro de 2026
Resposta da Bensons For Beds - Rayleigh543
We appreciate your positive feedback! Thank you.
Fantastic customer service !!
Fantastic customer service and sales knowledge from Vicky at the Rayleigh branch on Boxing day. She literally went through the whole store with my daughter to talk her through mattress options to go with her chosen bed.
We later had to re-arrange our delivery due to work commitments and she talked us through that with ease over the phone.
The two contractors that arrived to deliver the bed and assemble it were on time, courteous great with our dog and did a fantastic job!
We received regular text updates to advise us of our delivery and a time frame nearer the date so we knew we did not have to be home all day.
This is the second great service we have received from Vicky and the team and we would highly recommend.
18 de janeiro de 2026
Resposta da Bensons For Beds - Rayleigh543
We're happy to hear about the fantastic service you received at the Rayleigh branch, especially the assistance with mattress options. It's great that the delivery and assembly were on time and professionally handled. We appreciate your recommendation and positive feedback.
Great freindly advice from staff
Great freindly advice from staff. Good choice/range to cater for all budgets.
12 de janeiro de 2026
Resposta da Bensons For Beds - Rayleigh543
We’re so glad you received friendly advice and found plenty of choice for every budget – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Tried out several beds
Tried out several beds. Took advice from james and his colleague on which firmness to try and different brands that would suit our needs. Ordering was easy and our mattress arrived a week later. A smooth process.
12 de janeiro de 2026
Resposta da Bensons For Beds - Rayleigh543
Thank you for the lovely review! We’re delighted to hear James and his colleague helped you find the right firmness and brand to suit your needs. It’s great to know the ordering was easy and your mattress arrived quickly. We really appreciate your feedback and hope you enjoy a great night’s sleep,
Megan at Customer Care
Very helpful from the start
Very helpful from the start
Good advice and confidence in how to meet our needs
Just a brilliant experience.
2 de janeiro de 2026
Resposta da Bensons For Beds - Rayleigh543
Brilliant experiences are what we aim for! Thank you for trusting us and letting us help meet your needs.
See you next time! Megan at Customer Care 😊
Faultless
The staff in store we friendly & professional. We were kept updated at every part of the process. Delivery was on time. We would definitely buy from Bensons for beds again.
22 de dezembro de 2025
Resposta da Bensons For Beds - Rayleigh543
We're happy to hear that you found our staff friendly and professional, and that you were kept updated throughout the process. We appreciate your feedback and are glad the delivery was on time. Thank you for your review - Lauryn at Customer Care
Staff were great with assisting with…
Staff were great with assisting with style of bed we need/prefer. Would recommend using the Rayleigh Weir branch.
5 de dezembro de 2025
Resposta da Bensons For Beds - Rayleigh543
We appreciate you taking the time to share your positive experience! We're so glad to hear that our staff were helpful in finding the perfect bed for you.
Thank you, Team Bensons - Jess
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