Store Lady extremely Helpful and Patient. Let me try out All the Matteress' that I was interested in, until I finally decided on which one I wanted too order. I did take a Long time. Ordering the Matt... Ver mais
Localização
Alterar localizaçãoWashford Drive, B98 0GZ Redditch, England, GB
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Leia as opiniões dos outros
Really helpful lady called Julia in the store who really knew her products and was able to recommend beds based on what we were looking for. The bed came within 21 days of ordering. Also a special tha... Ver mais
Went to the showroom in redditch to look at ottoman beds and saw a guy named ben, was just looking at that time ,however went back couple of weeks later and saw the same chap. Ben was very helpful an... Ver mais
A empresa respondeu
I received excellent customer service. Julia was friendly, patient, and willing to go the extra mile. Plus the delivery people were extremely helpful.
Informações sobre a empresa
Sobre Bensons For Beds - Redditch
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Washford Drive, B98 0GZ, Redditch, England, Reino Unido
4,7
Excelente
53 opiniões
Pede aos clientes que escrevam opiniões
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Resposta da Bensons For Beds - Redditch
We're so pleased you found our team helpful. Thank you for your kind words!
Team Bensons
Resposta da Bensons For Beds - Redditch
We're glad our team was friendly and helpful.
Team Bensons
Ben was very helpful!
Ben was very helpful, he provided us with options so we got the best value for money for what we wanted. There was a good level of choice and we were happy with the service.
27 de maio de 2026
Resposta da Bensons For Beds - Redditch
We're so pleased our team member provided helpful options, ensuring you found the best value. We're glad you were happy with our service and selection. Thank you for your feedback.
Team Bensons
Amazing customer service from start to…
Amazing customer service from start to finish. Great mattress and just what we needed. Thank you for looking after us so well.
25 de maio de 2026
Resposta da Bensons For Beds - Redditch
We're so pleased you received amazing customer service and found the perfect mattress. Thank you for your kind words!
Team Bensons
From the time wsate walked into the shop…
From the time we walked into the shop in redditch,we felt no pressure just the correct information and product we required.the two fitters were very professional and phoned ahead of them arriving.
17 de maio de 2026
Resposta da Bensons For Beds - Redditch
We're so pleased to hear you felt no pressure and received the correct information in-store. It's great our fitters were professional and called ahead! Thank you for your wonderful feedback! 😊
Team Bensons
Great experience
Great experience, went in clueless came out with a lot of knowledge. Zac and Julia both very helpful and involved the little ones which helped make the whole process much easier.
Also appreciated there was no pushy sales!
21 de abril de 2026
Resposta da Bensons For Beds - Redditch
We're delighted you had a great experience and left with more knowledge! We're also pleased that the team involved your children, making the process easier, and that you appreciated the no-pressure sales approach. Thank you!
Team Bensons
Staff was great process was easy…
Staff was great process was easy delivery isn’t too long away from purchase prices not too bad
9 de abril de 2026
Resposta da Bensons For Beds - Redditch
We're happy to hear that our staff made the process easy, and that you were satisfied with the delivery timeline and prices. Thank you for your review!
Team Bensons
No pressure to buy.
No pressure to buy.
Delivered on day of my choosing by Emilian and Josh who were very professional and efficient .
3 de abril de 2026
Resposta da Bensons For Beds - Redditch
Thank you for your feedback! 😊 We’re glad to hear you felt no pressure to buy and that delivery on your chosen day went smoothly. Emilian and Josh will be pleased to know their professional and efficient service made a great impression. We really appreciate you sharing your experience,
Megan | Customer Care Specialist✨
Resposta da Bensons For Beds - Redditch
Wow — 10 stars! ⭐️ Thank you so much! We’re thrilled you had a fantastic experience and can’t wait to welcome you back again.
Sleep well,
Megan at Customer Care💜
Preferred. This to dreams.bedding
Every thing
Sales man at Redditch branch very helpful and not being a nuisance like other shops
Delivery men took bed up to bedroom and made sure we knew when the mattress had to be turned
Very happy customers
20 de março de 2026
Resposta da Bensons For Beds - Redditch
Thanks for the fantastic review Mr Baylis! So glad our Redditch team were helpful without the hassle, and brilliant to hear the delivery crew got everything set up and made mattress care super clear. Enjoy your new bed,
Megan at Customer Care🌟
From going into the shop to look at…
From going into the shop to look at mattresses, to the delivery, Benson for beds were polite, knowledgeable and friendly.We like to be left alone to look round first before we want help, and that is what they did. The delivery guys phoned before hand and were respectful of our home
8 de março de 2026
Resposta da Bensons For Beds - Redditch
Thank you so much for your lovely feedback! We're delighted to hear that from browsing in the shop right through to delivery, you found our team polite, knowledgeable, and friendly. It’s great to know you were given the space to look around at your own pace before receiving help. We're also really pleased that the delivery team called ahead and were respectful of your home. – Megan at Customer Care
Professional and friendly
The staff in the Redditch store was very friendly and knowledgeable- no pushy sales. The team who delivered our bed were on time, extremely friendly and went above and beyond.
6 de março de 2026
Resposta da Bensons For Beds - Redditch
T Jones,
We're happy to hear that the Redditch staff were friendly and knowledgeable, offering a no-pressure experience. It's great the delivery team was punctual, friendly, and helpful!
Team Bensons
Knowledgeable and friendly assistant…
Knowledgeable and friendly assistant who took the time to show our options. Excellent.
3 de março de 2026
Resposta da Bensons For Beds - Redditch
Thank you for your lovely feedback! I’m so pleased to hear our assistant was knowledgeable, friendly, and took the time to guide you through all your options. We really appreciate you sharing your experience.
— Megan at Customer Care
Salesperson very helpful but did not…
Salesperson very helpful but did not oversell
20 de fevereiro de 2026
Resposta da Bensons For Beds - Redditch
Really appreciate your feedback Katherine! Delighted you received helpful, pressure‑free service.
Until next time, take care,
Megan at Customer Care!⭐
Best bed shop around
Ben was extremely helpful and knowledgeable so choosing the right bed for us was easy. Many thanks,
25 de fevereiro de 2026
Resposta da Bensons For Beds - Redditch
Thank you so much! We’re delighted to hear Ben was so helpful and knowledgeable — making it easy to choose the right bed is exactly what we aim for. Many thanks for your lovely feedback,
Megan at Customer Care
Amazing service at Bensons for Beds in…
Amazing service at Bensons for Beds in Redditch, I think the lady who helped me find my dream bed was named Julia or Julie. I described my budget and she came up with solutions, effortless, pain free and actually managed to save me quite a lot of money! Highly recommended!
21 de fevereiro de 2026
Resposta da Bensons For Beds - Redditch
Thank you so much for the amazing review! We're delighted to hear you had such a great experience at Bensons for Beds in Redditch. It’s wonderful to know that Julia/Julie helped you find your dream bed while staying within your budget — and even saved you money! We really appreciate the recommendation and hope you enjoy your new bed,
Megan at Customer Care
Resposta da Bensons For Beds - Redditch
Thank you for your great review David! 😊 We’re delighted to hear you’re pleased with the quality of your product and the excellent customer service you received. Your feedback means a lot to us,
Megan at Customer Care
Great Service from Start to Finish
Very friendly and helpful service and no messing . We had a great experience from the shop to the delivery.
13 de fevereiro de 2026
Resposta da Bensons For Beds - Redditch
We appreciate you sharing your feedback. We're so happy to hear that you received friendly and helpful service, and that you had a great experience from the shop to delivery.
Arrived when they said they would
Arrived when they said they would. Polite respectful
16 de fevereiro de 2026
Resposta da Bensons For Beds - Redditch
We're glad our team arrived on time and was polite. We appreciate you taking the time to share your positive experience with us! Thank you for your review - Lauryn at Customer Care.
Resposta da Bensons For Beds - Redditch
Thank you for the great feedback Robert! 😊 We’re thrilled to hear you got great service, a great deal, and a great bed — the perfect trio! Sleep well,
- Megan at Customer Care💜
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