We had a fantastic experience thanks to Naz. From the moment we walked in, he was incredibly helpful, friendly, and knowledgeable. Nothing was too much to ask, and he helped us find the perfect bed... Ver mais
A empresa respondeu
Unit 7 Gallows Corner Retail Park, Southend Arterial Road, RM3 0AD Romford, Essex, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We had a fantastic experience thanks to Naz. From the moment we walked in, he was incredibly helpful, friendly, and knowledgeable. Nothing was too much to ask, and he helped us find the perfect bed... Ver mais
A empresa respondeu
We went into Benson for Beds and we immediately felt at ease. We were not pounced on and Stephen who helped us was exceptional from start to finish. He was friendly, welcoming and nothing but honest.... Ver mais
A empresa respondeu
Buying a bed is a challenge, so many options and styles to consider and trial. We popped in last week and met Ali, it was obvious he knew his product range and was very knowledgeable but not pushy.... Ver mais
Went to local store at the Gallows Corner Retail Park, and staff very friendly and helpful. Purchase done with Luke & everything explained fully and all questions answered. Advised of the warranty and... Ver mais
Escrito pela empresa
Unit 7 Gallows Corner Retail Park, Southend Arterial Road, RM3 0AD, Romford, Essex, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Very good selection, no pressure from salesmen. Salesmen on hand for advice
Avoid at all costs. We were very happy with the sales service, and the lead time of 3 weeks. We got emails confirming the order and the date each week. The bed was due for delivery today. Only the mattress turned up, the bed apparently won't be ready until April! The sales person hung up on me mid complaint. Customer services told me this is a common occurrence with their distribution centre - apparently about 10% of deliveries are incomplete or just don't turn up. Not worth the gamble - full refund and going to a supplier that isn't rude to their customers and delivers the items that have been paid for in full!
I've ordered pretty much the same bed, at a fraction of the cost, from Better Bed Company. 3 day lead time, not a fictional 3 week lead time which is actually a 4 month wait!
This was my second visit and I was again served by Luke. Just as the first visit, excellent customer service.
All good - good price , hassle free delivery….but got a parking ticket at gallows corner store- the car park is only for up to 2 hours.
They sorted out cancelling the ticket- but worth knowing if you are shopping around
Really Helpful and knowledgable advice and time taken to help explain the differences between products
No pressure from staff. Very friendly and helpful. I was able to purchase a new bed without pressure
Friendly team, good advice, didn't feel pressure to buy anything.
Thank you
Good customer service, sales staff took time to go through various options with me and combining various offers got me a really good price. Original delivery date kept and I was given regular updates by email..
Salesman Jamie was very helpful, but not intrusive.
Steve was a very helpful staff member who was very knowledgeable. He was able to answer any questions we had without being too pushy to purchase. Excellent service we will be recommending to family and friends.
Lots to choose from. Helpful salesman but not too pushy. No pressure.
The salesman assisted me to choose the right bed for my son. He was very patient and communicated very effectively with me. He was very professional and very helpful.
In May 2022 I ordered a bed and 2 bedside cabinets from Bensons in Romford. I also signed up to make payment through a credit agreement. A bed was delivered but it was the wrong colour. Delivery of the replacement bed was continually delayed with the latest date being in December 2022. The 2 bedside cabinets were delivered but were so damaged that they were falling apart. I therefore cancelled my order and instructed Bensons to cancel the credit agreement. Bensons have clearly not cancelled the credit agreement as I am being hounded by the credit company, Creation Consumer Finance Limited, to make payments for goods I have never received. The latest was a threatening text message earlier today. Terrible service from both companies, beware.
Did not feel under any obligation just got some very good advice
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