The two lads did an amazing job getting my super kingsize bed into my room. They soon put it all together. They were very friendly and polite and they are an absolute credit to Bensons for Beds. I hop... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Highly recommend Bensons in Southport. We bought our last mattress from there 10 years ago so thought we'd return. Kiara was a star. She explained everything and looked after us start to finish. So ho... Ver mais
A empresa respondeu
When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues a... Ver mais
A empresa respondeu
Spoke to a kind customer Service advisor at Southport shop on the phone. She helped me order 2 wardrobes and gave options for finance. But was disappointed with the finance company who asked for proof... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Southport668
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, Reino Unido
- 1704513560
4,9
Excelente
457 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Well worth a visit
A very positive experience . Knowledgeable staff to assist if required and a wide range of beds, mattresses and pillows .
12 de setembro de 2026
Resposta da Bensons For Beds - Southport668
Hi Janet. Thank you so much for visiting us, we are so glad you had this positive experience! 😃
The two lads did an amazing job getting…
The two lads did an amazing job getting my super kingsize bed into my room. They soon put it all together. They were very friendly and polite and they are an absolute credit to Bensons for Beds. I hope their boss realizes the hard work they put in. My bed is amazing, to top it off good was the 2 lads that delivered it. I will certainly be using bensons for beds again in the future
11 de setembro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Southport668
Thank you for the amazing feedback! We are thrilled to hear that our team went above and beyond to get your bed set up and that you had a great experience. We look forward to seeing you again in the future!
We where looked after exceptionally…
We where looked after exceptionally well by Aimie
5 de setembro de 2026
Resposta da Bensons For Beds - Southport668
Thank you so much for your kind words! We are thrilled to hear that Aimee took excellent care of you. We pride ourselves on providing top-notch customer service and we are happy to know that we met your expectations. We appreciate your feedback and hope to see you again soon!
Absolutely superb service.
Absolutely superb service. The two members of staff I dealt with were welcoming, personable and extremely knowledgeable about the product.
31 de agosto de 2026
Resposta da Bensons For Beds - Southport668
Thank you so much for your kind words! We are thrilled to hear that you had a superb experience with our team. We pride ourselves on providing excellent service and knowledgeable staff to ensure your satisfaction. Thank you for choosing our business!
Highly recommend Bensons in Southport
Highly recommend Bensons in Southport. We bought our last mattress from there 10 years ago so thought we'd return. Kiara was a star. She explained everything and looked after us start to finish. So hopefully this mattress will last 10 years too and I'm hoping Kiara will still be there as well. The last salesperson was, so I'm thinking that's testament to the store.
21 de agosto de 2026
Resposta da Bensons For Beds - Southport668
"Thank you for your kind words and for choosing Bensons in Southport again! We're thrilled to hear that Kiara provided exceptional service and we look forward to continuing to serve you for the next 10 years. #BensonsSouthport #ExcellentCustomerService
Excellent service
27 de agosto de 2026
Resposta da Bensons For Beds - Southport668
Thank you for your kind words! Our team works tirelessly to provide top-notch service and we're thrilled to hear that we exceeded your expectations.
Great service all round
Great service all round - on time kept me informed and respected my property
23 de agosto de 2026
Resposta da Bensons For Beds - Southport668
We're so pleased to hear that you experienced great service all around! It's wonderful to know that we kept you informed and respected your property. Thank you for your positive feedback.
Team Bensons
V helpful and friendly staff lady.
21 de agosto de 2026
Resposta da Bensons For Beds - Southport668
Thank you for your kind words! We take pride in providing excellent customer service and are glad to hear our staff made your experience a positive one. We look forward to serving you again soon.
Personality
19 de agosto de 2026
Resposta da Bensons For Beds - Southport668
Thank you for your kind words about our team's personality! We believe in bringing a positive and friendly attitude to every interaction with our customers. Your review has truly made our day! 😊
Resposta da Bensons For Beds - Southport668
Hi Ken Rees Thank you for leaving such lovely feedback.
Amazing experience from all aspects
When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues and gave us great advise. We bought a mattress the same day. The delivery guys were also amazing and couldn’t help enough either, seeing my partner on crutches struggling to take the old mattress off they stepped in took it down stairs and brought the new one up and put it in place.
17 de agosto de 2026
Resposta da Bensons For Beds - Southport668
Hi, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase. Thank you for the amazing review, Southport Store
Tony was extremely helpful and very…
Tony was extremely helpful and very knowledgeable so we came out of your store very happy with our purchase.
8 de agosto de 2026
Resposta da Bensons For Beds - Southport668
Thank you for leaving such lovely feedback.
Emma at Southport branch was fantastic
Emma at Southport branch was absolutely fantastic and spent a lot of time helping us to select a wardrobe within our budget that met our needs
30 de julho de 2026
Resposta da Bensons For Beds - Southport668
We're so pleased to hear that our team member at the Southport branch was absolutely fantastic and spent a lot of time helping you select a wardrobe within your budget that met your needs.
Team Bensons
Love the sleep tester machine!
Great experience we were able to test so many beds and pillows and the assistant Emma was extremely helpful and patient. Delighted!
30 de julho de 2026
Resposta da Bensons For Beds - Southport668
We're so pleased to hear you had such a great experience testing our beds and pillows. It's wonderful that our assistant was extremely helpful and patient, and that you left feeling delighted!
Team Bensons
Great Service..Good advice,Fair price Friendly staff!!
Very pleaed from the moment we stepped into the shop too the new mattress being delivered!!
27 de julho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Southport668
Thank you so much for choosing our shop and for your kind words! We're thrilled to hear that your experience from start to finish was a positive one. Enjoy your new mattress!
Staff brilliant
Staff brilliant. Friendly helpful and knowledgeable. Not pushy.
24 de julho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Southport668
Thank you for your wonderful review! We're delighted to hear that you found our team brilliant, friendly, helpful, and knowledgeable throughout your visit.
We believe in offering expert advice in a relaxed, no-pressure environment, so it's fantastic to know that you felt supported without being pushed. Your kind feedback means a lot to us and will be greatly appreciated by the team.
Thank you for choosing us. We hope you enjoy your new purchase and look forward to welcoming you back in the future! 😊
Friendly and approachable
Aimee at Southport store was incredible. From start to finish, she listened, took the time to get to know our needs and was friendly. She was brilliant with our daughters, keeping them entertained and happy in what must be a boring experience for kids!
We ended up buying the bed we came in for, a bed for our daughter and new pillows/duvets! Would highly recommend!
15 de julho de 2026
Resposta da Bensons For Beds - Southport668
We're so pleased to hear you had such a wonderful experience at our Southport store! It's fantastic that our team member listened to your needs, was friendly, and kept your daughters entertained. We're delighted you found the perfect beds and bedding. Thank you for your kind words!
Team Bensons
Friendly staff who were very informative
16 de julho de 2026
Resposta da Bensons For Beds - Southport668
We are so pleased you found our team friendly and informative. We truly appreciate your kind words and positive feedback!
Team Bensons
Helpful and knowledgeable
16 de julho de 2026
Resposta da Bensons For Beds - Southport668
Thank you for your positive review! We're glad you found our service helpful and knowledgeable.
Lost a sale
Bed arrived and would not fit up the stairs, we were given the impression it came in pieces. I rang the southport manager and refused a refund and said if I bought a car I could not take it back, I hung up as he was so unprofessional. I rang customer services and they were very good and in the process of refunding my money minus £260 cancellation fee which is outrageous, That said I would not recommend this company for a bed, I have bought beds from here for 30 years but the manager was just obnoxious
13 de julho de 2026
Opinião espontânea
Resposta da Bensons For Beds - Southport668
Thank you for sharing your feedback. We are truly sorry to hear about the difficulties you experienced with your bed delivery and the unprofessional interaction with the manager. We understand your frustration regarding the cancellation fee, and we regret that your long-standing loyalty has been impacted.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.