I didn’t feel obliged to buy from the store , but given information about the product I was interested in and alternative options with no pressure. The staff in Southport are very professional and mad... Ver mais
A empresa respondeu
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I didn’t feel obliged to buy from the store , but given information about the product I was interested in and alternative options with no pressure. The staff in Southport are very professional and mad... Ver mais
A empresa respondeu
Emma who looked after me was very knowledgable , she knew hers facts , advised me certain mattresses that she thought would suit my bad back and managing heat ! She left me alone for as long as I n... Ver mais
A empresa respondeu
Me and my mum went into the Southport store to choose beds for her, myself and my son. We dealt with Ian who was absolutely lovely and thoughtful (and cheeky in a good way) he helped us find what we... Ver mais
A empresa respondeu
Emma who dealt with us was very knowledgable. Very patient, especially as we had our 5 year old granddaughter with us. She showed us all the options. Took time to explain everything. Our bed hasn’t a... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues and gave us great advise. We bought a mattress the same day. The delivery guys were also amazing and couldn’t help enough either, seeing my partner on crutches struggling to take the old mattress off they stepped in took it down stairs and brought the new one up and put it in place.

Resposta da Bensons For Beds - Southport668
Tony was extremely helpful and very knowledgeable so we came out of your store very happy with our purchase.

Resposta da Bensons For Beds - Southport668
Emma at Southport branch was absolutely fantastic and spent a lot of time helping us to select a wardrobe within our budget that met our needs

Resposta da Bensons For Beds - Southport668
Great experience we were able to test so many beds and pillows and the assistant Emma was extremely helpful and patient. Delighted!

Resposta da Bensons For Beds - Southport668
Very pleaed from the moment we stepped into the shop too the new mattress being delivered!!

Resposta da Bensons For Beds - Southport668
Staff brilliant. Friendly helpful and knowledgeable. Not pushy.

Resposta da Bensons For Beds - Southport668
Aimee at Southport store was incredible. From start to finish, she listened, took the time to get to know our needs and was friendly. She was brilliant with our daughters, keeping them entertained and happy in what must be a boring experience for kids!
We ended up buying the bed we came in for, a bed for our daughter and new pillows/duvets! Would highly recommend!

Resposta da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668
Bed arrived and would not fit up the stairs, we were given the impression it came in pieces. I rang the southport manager and refused a refund and said if I bought a car I could not take it back, I hung up as he was so unprofessional. I rang customer services and they were very good and in the process of refunding my money minus £260 cancellation fee which is outrageous, That said I would not recommend this company for a bed, I have bought beds from here for 30 years but the manager was just obnoxious

Resposta da Bensons For Beds - Southport668
Sales assistant Emma was very helpful in showing us different mattresses and which would be suitable for us as well as suggesting an alternative bed to what we were originally looking for and we are glad that she did. Emma also explained the credit agreement to us clearly and asked if we had any questions. We were very happy with the service and choice at Bensons for Beds

Resposta da Bensons For Beds - Southport668
Overall we are pleased with our experience with Bensons. We are very happy with our mattress. The delivery team were on time and efficient. I was less impressed with the sales staff who was a bit too pushy trying to get us to take the protection cover. Most importantly the mattress is great.

Resposta da Bensons For Beds - Southport668
Excellent customer service asked the right questions to find out what we wanted and used her extensive product knowledge to meet our needs even measuring to ensure correct level of firmness for the mattress.

Resposta da Bensons For Beds - Southport668
I dealt with Glenn, he was very knowledgable and showed us a variety of beds ranging in prices (didn’t just stick with the more expensive ones). The delivery guys were very efficient, even arriving before my allotted time as they rang to let me know they had had a cancellation.

Resposta da Bensons For Beds - Southport668
Emma was really helpful and made the experience so easy

Resposta da Bensons For Beds - Southport668
From The young lady in the Southport store too the two guys who delivered the mattress they were all very helpful .I wouldn't hesitate to use them again .1st class.

Resposta da Bensons For Beds - Southport668
I have been before to buy a bed from Bensons i have always found them helpful and welcoming the experience was the same as before very helpful and efficient dont push you into buying staff take time for you to consider your options and also for me in my circumstances i didnt have the worry about having to get rid of my old bed and mattress and they will set up the new one woukd highly recommend these stores

Resposta da Bensons For Beds - Southport668
Emma, the sales advisor who helped us was absolutely brilliant. Helped us out big time, was patient with us and listened to what we wanted.

Resposta da Bensons For Beds - Southport668
From start to finish the service we received was excellent.
All the staff we encountered were very helpful, be that in store or delivery drivers. Also, the communication via email and texts was good.

Resposta da Bensons For Beds - Southport668
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.