Emma who dealt with us was very knowledgable. Very patient, especially as we had our 5 year old granddaughter with us. She showed us all the options. Took time to explain everything. Our bed hasn’t a... Ver mais
A empresa respondeu
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Emma who dealt with us was very knowledgable. Very patient, especially as we had our 5 year old granddaughter with us. She showed us all the options. Took time to explain everything. Our bed hasn’t a... Ver mais
A empresa respondeu
The two lads did an amazing job getting my super kingsize bed into my room. They soon put it all together. They were very friendly and polite and they are an absolute credit to Bensons for Beds. I hop... Ver mais
A empresa respondeu
Highly recommend Bensons in Southport. We bought our last mattress from there 10 years ago so thought we'd return. Kiara was a star. She explained everything and looked after us start to finish. So ho... Ver mais
A empresa respondeu
When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues a... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The helpful staff provided me with the information I required to enable me to make an informed decision.

Resposta da Bensons For Beds - Southport668
The person who dealt with me seemed very knowledgeable and courteous

Resposta da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668
the staff were very helpfull and understanding of my needs

Resposta da Bensons For Beds - Southport668
We were approached in store after walking in, straight away taken to the magic mattress machine that measured how we lie and gave us really good advice. Then we were allowed to test out numerous mattresses at our leisure, zero pressure, great approach to getting us to make our minds up in our own time.
We walked away feeling like we made a well informed decision and were really looked after.

Resposta da Bensons For Beds - Southport668
We went into the Southport store and had a great experience. Ian and Jamie were friendly and welcoming, they knew their stuff and listened to what we wanted and showed us the products that would work for us. Thank you for a great experience!

Resposta da Bensons For Beds - Southport668
Glenn was very helpful in helping us choose the right mattress for us. Would recommend him every time.

Resposta da Bensons For Beds - Southport668
James was very informative and helpful.
Making sure we picked the right bed for our needs.

Resposta da Bensons For Beds - Southport668
Easy to order online & although is 12-14 week delivery time am happy to wait , being half price

Resposta da Bensons For Beds - Southport668
Aimee was extremely knowledgeable and helpful. She didn’t rush us and was polite and attentive at all times. Thank you Aimee, you are a gem.

Resposta da Bensons For Beds - Southport668
Placed order in august value £2800 delivery tomorrow email an hour ago “unable to fulfil all of delivery “ missing item/s not stated or resolution plan
Phoned local dealer and it would appear missing item is super king-size i gel mattress and cannot be supplied because company in latest promotion sold more than they could fulfill delivery for
Expecting call from store manager tomorrow
Very unhappy I had to do chasing as 1 week ago email stated delivery on track
Outrageous customer service tbh
Honour orders by date originally ordered I pointed out would be fairer Seems this isn't what happened
Delivery booked over 4 weeks ago
Helpful store manager Ian Lowe has managed to source a mattress from Scotland which will be delivered on 5-3-25

Resposta da Bensons For Beds - Southport668

Resposta da Bensons For Beds - Southport668
Outstanding service from Ian at the Southport store. Ian approached us and asked if we knew what we were looking for. I did! He took us straight to 3 beds and then told us to lie on them in turn. He then encouraged us to try out other beds but no he was spot with his choices! Ian left us to wander about and discuss on our own. No pressure and no hard sell.
We eventually settled on one of the three he picked out and gave us a delivery date.
Our bed arrived on time, delivered with care, and it is just perfect! Had it now for a couple of weeks and have had the best nights sleep ever since. Definitely worth visiting Bensons for beds.

Resposta da Bensons For Beds - Southport668
Ian was very helpful and knowledgeable and not at all a pushy sales person. A great range of products to choose from.

Resposta da Bensons For Beds - Southport668
Jamie the salesman was absolutely brilliant,he explained the different types of mattresses and bed bases and didn't rush us to make a decision. He made us feel at ease and didn't rush us while we made our choice. I have already told other members of my family and friends how stressless experience it was. Highly recommended. Thanks Jamie once again. Satisfied customer.

Resposta da Bensons For Beds - Southport668
As soon as I stepped into the Southport store Ian was very helpful and informative. He showed me several different mattresses until I found the one that suited me. I would highly recommend Ian and Bensons to all my friends. I’m looking forward to sleeping on it on 25 March.

Resposta da Bensons For Beds - Southport668
Very good knowledge and more than happy to help.

Resposta da Bensons For Beds - Southport668
Salesperson couldn't have been more helpful and as I'm a senior citizen it was a pleasure to do business with her it was no bother to her to take her time and explain everything to me

Resposta da Bensons For Beds - Southport668
The staff in store were very helpful and were able to sort out a bed for me in the time limit I requested. I did not feel pressurised and left the store feeling confident about my purchase.
The delivery men arrived on time and took the bed base, mattress and headboard to the bedroom. They were efficient,friendly and gave me clear instructions on bed construction.

Resposta da Bensons For Beds - Southport668
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