Emma who dealt with us was very knowledgable. Very patient, especially as we had our 5 year old granddaughter with us. She showed us all the options. Took time to explain everything. Our bed hasn’t a... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The two lads did an amazing job getting my super kingsize bed into my room. They soon put it all together. They were very friendly and polite and they are an absolute credit to Bensons for Beds. I hop... Ver mais
A empresa respondeu
Highly recommend Bensons in Southport. We bought our last mattress from there 10 years ago so thought we'd return. Kiara was a star. She explained everything and looked after us start to finish. So ho... Ver mais
A empresa respondeu
When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues a... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Bensons For Beds - Southport668
Escrito pela empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informações de contacto
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, Reino Unido
- 1704513560
4,9
Excelente
458 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Great customer service, no pressure to buy, give us plenty of space to have a good look around! Was there ready when we needed help!
6 de janeiro de 2026
Opinião espontânea
Resposta da Bensons For Beds - Southport668
Thank you for your lovely feedback Angie! We’re so pleased you enjoyed a relaxed shopping experience with no pressure and plenty of space to browse. It’s great to hear our team was ready to help when you needed us. We look forward to welcoming you back soon,
Megan at Customer Care
Glen was so helpful and not at all…
Glen was so helpful and not at all pushy. He explained about the mattress and I am more than pleased.
1 de janeiro de 2026
Resposta da Bensons For Beds - Southport668
We're happy to hear that you found our team member helpful and informative and that you are more than pleased with the mattress. Thank you for your positive review – Lauryn at Customer Care 💜
Ian at southport knew the products
Ian at southport knew the products, was very patient and pleasant. Very personable and helped us make the right decision for us. Thanks again Ian!
29 de dezembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Southport668
We're happy to hear that you had such a positive experience. It's great to know that our team member's product knowledge and patience helped you make the right choice. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service with lots of…
Excellent service with lots of information. Opportunity to try out different mattresses for suitability
27 de dezembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Southport668
We're happy to hear you received excellent service and helpful information! We're glad you had the opportunity to find the perfect mattress for your needs. Thank you for your review - Lauryn at Customer Care
Resposta da Bensons For Beds - Southport668
Great service is what we love to deliver, so we’re thrilled to hear that’s exactly what you experienced! 💜 Thank you for your positive review – Lauryn at Customer Care
Excellent service from store to delivery
20 de dezembro de 2025
Resposta da Bensons For Beds - Southport668
We appreciate you sharing your positive experience with our store and delivery service; we are so glad you're pleased!
Keaton @ Team Bensons
We had a great experience with Emma
We had a great experience with Emma, she was so helpful and explained everything well. Went out of her way to make sure we had a smooth experience. Really pleased and took the pressure off for us
16 de dezembro de 2025
Resposta da Bensons For Beds - Southport668
Thank you for sharing your experience! We’re so pleased Emma went above and beyond to make everything smooth and stress-free for you. We’ll be sure to pass on your kind words to her,
Megan at Customer Care
Would recommend
Kept us informed about delivery.
Took old mattress away for recycling.
Arrived as per instructions.
Very friendly delivery drivers.
14 de dezembro de 2025
Resposta da Bensons For Beds - Southport668
We're happy to hear that we kept you informed about your delivery and that our drivers were friendly. Exactly what we aim to do everyday!
Team Bensons - Keaton
Fantastic service, excellent advice
We turned up at 5pm at the end of a long day looking to buy a bed and a mattress and Aimee in Southport couldn't have been more helpful in advising us what would be best for us. I've always bought beds and mattresses from Bensons and this is why. Wonderful service and can't wait to receive our new beds next week!
27 de novembro de 2025
Resposta da Bensons For Beds - Southport668
We’re so pleased Aimee made your visit to Southport such a positive experience! Ending a long day with helpful advice and finding the perfect bed sounds amazing. We can’t wait for you to enjoy your new beds next week! Thank you for your positive review Mrs Lloyd – Lauryn at Customer Care 💜
Ian at the Southport branch was…
Ian at the Southport branch was particularly helpful choosing a mattress.
8 de dezembro de 2025
Resposta da Bensons For Beds - Southport668
Thank you for sharing! We’re so glad Ian could help you find the perfect mattress. We’ll make sure he sees your kind words,
Megan at Customer Care
Resposta da Bensons For Beds - Southport668
Thank you for your kind words! We’re so pleased Ian could assist you in a helpful and relaxed way.
We’re so glad you had a great experience,
Megan at Customer Care
Ian was knowledgeable and not too pushy
27 de novembro de 2025
Resposta da Bensons For Beds - Southport668
We're glad you found our team member knowledgeable and not too pushy. Thank you for your positive feedback; we appreciate it - Stewart - Team Bensons
Resposta da Bensons For Beds - Southport668
Thank you! We’re so pleased you had a lovely experience with our team.
See you next time! Megan at Customer Care 😊
Bensons for Best.
Our sales man Glenn was outstanding he listened to our needs and budget and found us the ideal bed solutions.
Was great to be able to try the beds and with 25% off what's not to like.
29 de novembro de 2025
Resposta da Bensons For Beds - Southport668
We're glad you enjoyed your experience. It's great to hear that our team member listened to your needs and helped you find ideal bed solutions within your budget. Thank you for your positive feedback!
Friendly, Pressure free experience
Friendly, no pressure to buy, knowledgeable sales staff, plenty of choice and well priced.
Glen was exemplary and made purchase easy
29 de novembro de 2025
Resposta da Bensons For Beds - Southport668
We're happy to hear that you had a positive experience with our knowledgeable sales team and the selection we offer. We appreciate your kind words and are glad the purchase was easy.
Staff very helpful
Staff very helpful, got to test different style matters especially. Given time look round and test beds.
25 de novembro de 2025
Resposta da Bensons For Beds - Southport668
Thank you for your feedback! We’re delighted to hear our staff were helpful and gave you plenty of time to look around and test different styles of mattresses and beds. Providing a relaxed and informative experience is exactly what we aim for.
Thank you for your positive review 💜 – Lauryn at Customer Care
couldn't wish for better all-round…
couldn't wish for better all-round assistance. Best night's sleep we have had for years. All thanks to Bensons for Beds.
16 de novembro de 2025
Resposta da Bensons For Beds - Southport668
We’re so happy to hear you had such great assistance and are now enjoying the best sleep in years! That’s exactly what we love to deliver. 💜 Thank you for your positive review John – Lauryn at Customer Care
Wonderful staff and store - thanks Emma
Spontaneous visit because my partner suffers with a bad back! Emma was polite and knowledgeable and honestly such a wonderful advisor. Good Humoured and witty so much so we forgot we were in a store 🤣.
Really appreciated the help with purchasing a new mattress otherwise we would’ve been lost!
18 de novembro de 2025
Opinião espontânea
Resposta da Bensons For Beds - Southport668
We're happy to hear that you had such a positive experience! It's great to know that our advisor was helpful and made your mattress selection easier. We appreciate your kind words and are grateful for your feedback,
Megan at Customer Care
Excellent Service
Lots of choice, lots of good advice, no over selling, seamless service and communication end to end. Delivery guy noticed a mark in bed head and arranged a replacement there and then. Was able to keep the original until its replaced. Thanks Bensons.
14 de novembro de 2025
Resposta da Bensons For Beds - Southport668
We're happy to hear that you found a great selection and helpful advice! We appreciate your recognition of our seamless service and communication. It's great the delivery team resolved the bedhead issue quickly. Thanks for your feedback,
Megan at Customer Care
From start to finished 5 star
From start to finish I.e buying it in the shop to delivery was first class. Lady in shop was very informative and helpful, and delivery men were efficient, friendly and helpful.
16 de novembro de 2025
Resposta da Bensons For Beds - Southport668
We appreciate you sharing your experience Susan! We're happy to hear that you found the team member informative and helpful, and that the delivery team was efficient and friendly.
We’re so glad you had a great experience,
Megan at Customer Care
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.