We had an amazing experience in the wednesbury branch on Friday! We went in need a mattress to take home that day, Rob was incredibly helpful in finding us one out the clearance sections. From... Ver mais
A empresa respondeu
Unit 4b Gallagher Shopping Park, WS10 9QY Wednesbury, West Midlands, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We had an amazing experience in the wednesbury branch on Friday! We went in need a mattress to take home that day, Rob was incredibly helpful in finding us one out the clearance sections. From... Ver mais
A empresa respondeu
We had visited the superstore at wednesbury that had a lot of choice and variety. We were greeted by Gaynor who was absolutely fabulous and guided us through the journey effortlessly. She was... Ver mais
A empresa respondeu
Great in store, used 'sleep machine' for mattress & pillow recommendations. Delivery was on time and done well. However, pillows are unsuitable for us, but they won't do anything as 'we recommend but... Ver mais
A empresa respondeu
A very positive experience with Bensons for Beds from the first person in store who was extremely helpful to the delivery people who came at the expected time and rang to say when they were on their w... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 4b Gallagher Shopping Park, WS10 9QY, Wednesbury, West Midlands, Reino Unido
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Assistant was amazing, great knowledge and nothing was too much trouble.

Resposta da Bensons For Beds - Wednesbury606
Customer service from staff was amazing and professional

Resposta da Bensons For Beds - Wednesbury606
Excellent service from sales assistant, Gaynor. Not rushed, good advice but not pressured. Lots of choice and all mattresses and pillows available to try.

Resposta da Bensons For Beds - Wednesbury606
Great service by Rob. He offered a lot of info on the products and was very patient with us.

Resposta da Bensons For Beds - Wednesbury606
Our experience in store with Rob was fantastic. Very helpful and attentive. Our new bed and mattress are yet to arrive so can’t comment on that side yet, but the customer service we received from Rob was brilliant

Resposta da Bensons For Beds - Wednesbury606
Great service . I would buy from them again definitely . Delivery men were also polite and carried mattress to the room it was brought for

Resposta da Bensons For Beds - Wednesbury606
From the moment we were met by Rob in wednesbury store the service was outstanding, Rob listened to our needs and discussed several options that he believed would be suitable, his knowledge of the products was excellent and purchased one of his recommendations. The process from start to finish was a pleasure and flawless. Well done Rob 👏👏

Resposta da Bensons For Beds - Wednesbury606
Very helpful staff by helping my elderly mom find the right rise & recline bed. It did take 6 weeks but it was explained to us before hand.
There were issues on delivery delivery drivers couldn’t be bothered to try to get bed upstairs. But 2nd delivery my husband was there & it was all sorted. The mattress was a tempura & it was delivered 1st time. The service from Bensons was outstanding & recommended

Resposta da Bensons For Beds - Wednesbury606
The company r doing really well with my experience with them was fantastic very polite the young man who sold us the bed was really nice his name was kay overall great experience in the shop and delivery was really good did there job so good thank you all so much

Resposta da Bensons For Beds - Wednesbury606
Staff very friendly and helpful, was only in the store a short time before my order was placed

Resposta da Bensons For Beds - Wednesbury606
Our experience at Bensons Wednesbury was amazing. We were greeted by Rob and he put us on the bed stimulator which then found us options of the best mattresses within budget, as we had no idea where to start. Eventually we found one thanks to Rob. He is a credit to the company, he was professional, patient, friendly and his customer service was second to none. Other staff at this branch also seemed really friendly too. Would definately recommend to family & friends.

Resposta da Bensons For Beds - Wednesbury606
I visited Bensons for Beds in Wednesbury on Friday 31st July to purchase a new bed and mattress, and I couldn’t be happier with the experience.
From the moment I arrived, Meshaq made me feel welcome and comfortable. He took the time to understand exactly what I was looking for and never once made me feel rushed or pressured into making a purchase. Instead of trying to sell me the most expensive option, he genuinely focused on helping me find the bed and mattress that suited my needs best.
One thing that really stood out was how patient and knowledgeable he was. He encouraged me to try a range of different mattresses, explaining the differences between each one and giving me plenty of time to lie on them and compare how they felt. His guidance made it so much easier to find the right mattress, and I felt confident that I was making the right decision rather than just guessing.
What I appreciated most was that the whole experience felt honest and genuine. At no point did I feel like I was being given a sales pitch or pushed towards a particular product. Meshaq answered all of my questions thoroughly, listened to my preferences, and gave helpful advice without any pressure. That level of customer service is becoming increasingly rare, and it really made a difference.
Thanks to Meshaq’s professionalism, patience, and excellent customer care, I left feeling excited about my purchase and confident that I’d chosen the right bed and mattress. He is a real credit to the Wednesbury store, and I would highly recommend anyone looking for a new bed or mattress to ask for him. Thank you for making what could have been an overwhelming decision such an enjoyable and stress-free experience!

Resposta da Bensons For Beds - Wednesbury606
From when my bed was delivered,they was so quick and efficient to put it together up and running within 10 minutes very good night sleep we have have since we got it

Resposta da Bensons For Beds - Wednesbury606
Gaynor was very knowledgeable about all the products and explains the different ways they can help myself and my husband. Excellent service. Thank you

Resposta da Bensons For Beds - Wednesbury606
As soon as we walked in we had a very helpful lady that’s showed us lots of different beds until we found the one that suited us.
We didn’t feel rushed at all

Resposta da Bensons For Beds - Wednesbury606

Resposta da Bensons For Beds - Wednesbury606
From entering the wednesbury bensons store we were treated brilliantly kerry understood exactly what we were looking for in a mattress and even asked my husband who is in a wheelchair if he wanted to try out the mattress and if he felt uncomfortable with her being there she would walk away, so having that kind of compassion is rare, well done for the service we had and everything was explained thoroughly 👍

Resposta da Bensons For Beds - Wednesbury606
Helpful, accommodating, knowledgeable and always tried their best to make sure the customer was happy! Thank you!

Resposta da Bensons For Beds - Wednesbury606
Quality furniture,excellent customer service,Exceptional care&attention paid from both Delivery guys,rang me 30mins before arrival,very friendly&courteous 10/10,hope they deliver my next order👍

Resposta da Bensons For Beds - Wednesbury606

Resposta da Bensons For Beds - Wednesbury606
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