BERTSCHAT® (UK) Opiniões 

339
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My hat was delivered very quickly, good start! The hat itself is very comfortable to wear, and was an absolute godsend during this recent hot weather, as I work outside for long periods of time. I’m i... Ver mais

Classificada 5 em 5 estrelas

Questions to the Bertschat team were answered promptly and efficiently. Delivery and packaging were excellent. The product (Heated Bicycle Gloves PRO - Dual Heating) is well made and does a very goo... Ver mais

Classificada 5 em 5 estrelas

Excellent customer service, prompt and courteous. Replied to my emails quickly and replaced faulty glove easily. On both occasions I have had an issue with the same product my concern was dealt with q... Ver mais

Classificada 5 em 5 estrelas

Quality of products are superb. Great build quality and design features show how much thought has gone into production. Warranty amazing and after sales customer service brilliant. Bertschat products... Ver mais

Informações sobre a empresa

  1. Fornecedor de vestuário

Escrito pela empresa

BERTSCHAT®️ is an international brand with over 15 years of experience in specializing the sales of convenience products. The products are further developed every year, so we can always offer the best and most advanced products that protects against the most extreme weather conditions.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

339 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(339)

195 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I was assisted in acquiring the right…

I was assisted in acquiring the right gloves for my medical conditions. The customer service operative was friendly, patient and very knowledgeable (Luc). The heated gloves were excellent quality. I feel the customer service I received was professional. I would highly recommend this company for excellent products and customer service.

11 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Thumbs up for single heat goatskin gloves

I purchased the single heated goatskin ladies gloves and am delighted with them. They keep my fingers warm, though I had expected the gloves to get warmer than they do. If I had to make a suggestion, it would be to have heating elements on both sides of the hand and fingers whilst still keeping the gloves slim outline, rather than the biker-style, which is not what a woman wants (unless she’s a biker).

16 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great heated socks

Great heated socks which I have just used whilst skiing. Initially the buttons kept flashing but I think it was more me getting used to how to use them.
Great wee heat from them

1 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quality of products are superb

Quality of products are superb. Great build quality and design features show how much thought has gone into production. Warranty amazing and after sales customer service brilliant. Bertschat products are always worth buying.

28 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Extremely pleasant and professional experience.

Extremely pleasant experience. Excellent communication from the Bertschatz team regarding a product that was returned for review which was handled with great efficiency and polite communication . Although the product was no longer under guarantee, the supplier agreed that due to their confidence in the high quality and longevity of the product, a replacement was offered. I was extremely impressed with professionalism of all concerned. Outstanding product.

13 de fevereiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Bought a pair of Bergschat heated pro…

Bought a pair of Bergschat heated pro which arrived quite quick, ok gloves, over priced imho assume that's for all the branding tags sewn into them, while they do heat up somewhat its not over the full back of hand so full heat required. one thing i find annoying is the light panels do not turn off in use adding to battery drain and you look like car tail lights at night as they are very bright.

9 de fevereiro de 2026
Opinião espontânea
logótipo da BERTSCHAT® (UK)

Resposta da BERTSCHAT® (UK)

Thank you for your review and for taking the time to share your experience.

We’re pleased to hear that your order arrived quickly. At the same time, we’re sorry to read that certain aspects of the gloves did not fully meet your expectations.

Regarding the heating surface: our Heated Pro models are designed with strategically positioned heating elements to ensure effective warmth while maintaining flexibility and safety. If you are looking for maximum heat coverage across a larger surface area, our Dual Heating models may be a better fit, as these provide extended heating zones over a greater part of the hand.

Concerning the LED indicator lights: these are intentionally visible so users can clearly see the selected heat setting, even in low-light conditions. That said, we understand your point about brightness in the dark and your concern about battery usage. The LED consumption itself is minimal compared to the heating elements, but we appreciate the feedback — product development is something we continuously refine based on customer experiences.

If you would like us to look into your specific model or discuss alternatives that better suit your needs, please feel free to contact me directly at info@bertschat.co.uk.

Kind regards,
BERTSCHAT Team

Classificada 4 em 5 estrelas

Heated gloves do work

Used the heated gloves for the first time last week and I am really impressed. I suffer from Raynauds and have struggled to find ski gloves which can keep my hands warm. Until now when at last I have skied without the problem of numb fingers. These gloves proved to be a perfect present

7 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great product - great service

Informative website. Accurate product description. Quick delivery. Quality product. Responsive customer service dept. I bought the heated glove liners for skiing. I'm really pleased with my purchase. Highly recommended.

5 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

5 stars

5 stars, the item package, the product - leggins quality. Customer service is quick to reply and very very helpfull and very polite ! The best !!!

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A joy to finally have warm hands for winter sports

Bought these for skiing after the circulation in my hands took a nose dive a few years ago. First wearing this season, so here are my comments...
Very effective heating, it was a joy to finally have warm hands for winter sports. As I chose the dual heating version (to ensure my fingers are completely warmed) I bought the strong battery pack, as it does say on the product info that they use twice as much energy as the single heating so the batteries won't last as long. Even so, I had to keep them on the lowest setting to ensure the batteries lasted all day. It wasn't as cold in resort as usual so it's hard to say whether I would have needed a higher setting. If you're going to be out in really cold temps I would suggest buying an extra set of batteries to be sure, as even with a power bank to top up they did take a long time to re-charge.
BUT, even the slightest pressure on the gloves altered the heat setting and I had to be constantly on alert to ensure it hadn't accidentally switched to a higher setting. On those occasions it drained the batteries very quickly. It would be much better if there was a way of locking the selected temp to stop this happening.
That said, the quality of the gloves seems excellent and customer support was very responsive when I had questions before buying. I have quite large hands for a female but found that the small size fitted best.

3 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great heated gillet would definitely recommend

I received a heated gillet as a gift. I'm a woodworker so spend a lot of time in a cold workshop and the gillet is a lifesaver. Is adjustable so it fits really well and not too bulky so doesn't impede my movement when I'm working.
The battery lasts for about 4 hrs on the top two heat settings. I find it's enough for my day as I don't need it on the whole time. You could easily have a second battery pack and switch out. I just charge mine in the evening for the next day.

20 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Heated Gloves

Great service, I purchased heated gloves as a gift but I needed to exchange them for a larger size and the whole process was so quick and easy. The recipient was very pleased with the gloves.

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect.

I was a little bit sceptical before I purchased but this was totally unfounded when I started using my new cap. It is extremely well made and looks good, but most importantly, it does work. I was so impressed, I bought another in a different colour. Great job Bertchat 🤗🤗

1 de junho de 2025
Opinião espontânea

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