BERTSCHAT® (UK) Opiniões 

340
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My hat was delivered very quickly, good start! The hat itself is very comfortable to wear, and was an absolute godsend during this recent hot weather, as I work outside for long periods of time. I’m i... Ver mais

Classificada 5 em 5 estrelas

Questions to the Bertschat team were answered promptly and efficiently. Delivery and packaging were excellent. The product (Heated Bicycle Gloves PRO - Dual Heating) is well made and does a very goo... Ver mais

Classificada 5 em 5 estrelas

Quality of products are superb. Great build quality and design features show how much thought has gone into production. Warranty amazing and after sales customer service brilliant. Bertschat products... Ver mais

Classificada 5 em 5 estrelas

The fit of the waistcoat is brilliant with zipper adjustments on either side. The inside material is soft and velvety which is a nice touch. The batteries, which are included with the waistcoat, look... Ver mais

Informações sobre a empresa

  1. Fornecedor de vestuário

Escrito pela empresa

BERTSCHAT®️ is an international brand with over 15 years of experience in specializing the sales of convenience products. The products are further developed every year, so we can always offer the best and most advanced products that protects against the most extreme weather conditions.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

340 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(340)

196 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great socks

Great socks, very comfortable and stay warm and comfy for hours, will buy again definately.

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

heated waistcoat

Bought a heated waistcoat. It arrived next day, when I raised an issue with the battery, my problem was resolved quickly. Would recommend. Waist coat has rarely been off since buying it, it’s so efficient.

24 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good quality and effective

Swift efficient delivery of gloves in quality packaging, nice as a gift. My partner has Raynauds. These gloves have helped superbly. They warm up quickly, the heat reaches the fingertips and the batteries last well. They are robust and well made, very comfy. Worth the money, would recommend.

25 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Great when working, no response when reporting fault

Bought heated gloves Jan '25, one developed intermittent fault in less than 2 months. Reported it by email. No response, not even an acknowledgement. Sent 2 more emails. Have still heard nothing, a year later. Great gloves when working, not impressed by so-called "guarantee".

8 de abril de 2025
Opinião espontânea
logótipo da BERTSCHAT® (UK)

Resposta da BERTSCHAT® (UK)

Thank you for your feedback and we are very sorry to read about your experience. This is not the level of service we aim to provide.

We normally respond to all emails within 24 hours. It seems something may have gone wrong in the communication and we sincerely apologise for that.

You can also call us directly, which is often the fastest way to resolve this. We will gladly look into this with you and make sure it gets solved.

You can reach our UK customer service via:
info@bertschat.co.uk
0808 2580041

Kind regards,
BERTSCHAT®-Team

Classificada 5 em 5 estrelas

Great Gloves

The gloves were great but my wife found them too bulky to do what she needed to with them on. However the company were excellent and refunded the full amount I had paid.

15 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

I have used their first generation…

I have used their first generation heated socks for winter and spring daily commute on my motorcycle.

After the first 2 weeks the material was badly pilling and my warranty request was rejected due to user fault.

The socks lasted for 1 season and a half. The batteries are fine and am using them with other heated gear which have identical specs.

I found them very expensive for the quality of the material. Obviously there are now many other more affordable options on the market.

Otherwise they heat very well and the batteries are charging in about 4 hours and last about 4 hours on medium heat (3000 mAh each).

They are really easy to start / stop or change the heating settings during usage and the remote comes handy to adjust it on the go.

10 de fevereiro de 2025
Opinião espontânea
logótipo da BERTSCHAT® (UK)

Resposta da BERTSCHAT® (UK)

Thank you for sharing your experience and for your detailed feedback. We truly appreciate that you highlight the heating performance, battery quality and ease of use.

Regarding the material, our heated socks are produced using technical performance fabrics that are designed to balance warmth, comfort and breathability. Pilling can occur depending on friction, for example when used intensively in motorcycle boots or tight footwear. That said, we always aim for long-lasting quality and we are sorry to hear your experience did not meet expectations.

Since you mention this concerns one of our first generations, please note that we have continuously improved our materials and construction in newer models.

Kind regards,
BERTSCHAT®-Team

Classificada 5 em 5 estrelas

I bought heated leather gloves and…

I bought heated leather gloves and heated hiking socks. Use them all the time and would happily buy again.

Great products. Not cheap but you get what you pay for and these are very good quality.

Good options in terms of heating zones and battery capacity.

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Simply heated bliss

Bought a heated sweatshirt for my wife and she has been "living" in it during the recent cold spell - she says it has changed her life.

Everything is just as we expected, good fit, good battery life and easy to recharge

1 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great foot warmer

Great foot warmer. I bought these to go fishing and can thoroughly recommend them. They allow me to wear wellington boots (waterproof) and I don’t have to wear my heavy insulated boots which aren’t waterproof. I love the remote control as it allows me to increase or reduce the heat setting without having to remove them.

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best heated gloves and socks I’ve…

Best heated gloves and socks I’ve owned.
All of my mountain bike friend are envious of my heated gear on the coldest rides when I just want to be out all day but my friends want to cut the ride short due to cold fingers and toes.

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Reputable company

I looked at many heated jilets online before settling on Bertschat and was very glad I did. It arrived in a few days and my husband was delighted with his surprise Christmas present. I was a little concerned that there are only 2 sizes and when my husband tried it on it looked as though it was far too small. However the zips at each side opened up to make it bigger. I bought size xs-m which was a perfect fit for my husband who usually wears size medium. He can now keep cosy when on the golf course. Thank you Bertschat

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy customer

Product works extremely well. Used for first time by wife skiing in very cold conditions - warmth greatly appreciated. Quality product. Also as a Christmas gift, support team were very helpful to ensure arrived on time.

19 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The gloves I recently purchased to help…

The gloves I recently purchased to help with my Raynaud’s work well with heating to both sides of my hands including the fingers. I had issues with one battery draining much quicker than the other one which was resolved with replacement batteries and excellent customer service.

1 de fevereiro de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais