BERTSCHAT® (UK) Opiniões 

340
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My hat was delivered very quickly, good start! The hat itself is very comfortable to wear, and was an absolute godsend during this recent hot weather, as I work outside for long periods of time. I’m i... Ver mais

Classificada 5 em 5 estrelas

Questions to the Bertschat team were answered promptly and efficiently. Delivery and packaging were excellent. The product (Heated Bicycle Gloves PRO - Dual Heating) is well made and does a very goo... Ver mais

Classificada 5 em 5 estrelas

Quality of products are superb. Great build quality and design features show how much thought has gone into production. Warranty amazing and after sales customer service brilliant. Bertschat products... Ver mais

Classificada 5 em 5 estrelas

The fit of the waistcoat is brilliant with zipper adjustments on either side. The inside material is soft and velvety which is a nice touch. The batteries, which are included with the waistcoat, look... Ver mais

Informações sobre a empresa

  1. Fornecedor de vestuário

Escrito pela empresa

BERTSCHAT®️ is an international brand with over 15 years of experience in specializing the sales of convenience products. The products are further developed every year, so we can always offer the best and most advanced products that protects against the most extreme weather conditions.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

340 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(340)

196 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Simply the best

The heated hoodie arrived within 4 days of ordering, upon opening I was surprised by the quality of the product . And found others no where near the same quality

28 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered the Bertschat heated shirt pro…

Ordered the Bertschat heated shirt pro usb on a Friday around 3pm, delivered next day which is amazing service. This item was for my wife and normally wears a small, but research recommended next size up. Medium was too big. Exchange was so easy and 3 days later I had a small delivered which fits my wife perfectly. The heated part is excellent and hopefully stops my wife moaning she is cold. 🤣

29 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

heated Gloves good quality

Gloves good quality, sizing a tad snug but still double heated worked well at -18 ski trip to Norway. Returns process was easy and money refunded quickly on gloves we decided to return as came late due to bank holidays not the companies fault.

3 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Massive improvement.

Ordered online, arrived promptly, charged up on arrival and have used a number if times cycling in the cold weather. Made a massive difference, no waxy white feet at the end of a ride and the pain of thawing them out in the shower. Result.

26 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Great socks for keeping my cold feet warm

Great socks for keeping my cold feet warm and chilblain free. More sizes would be helpful and a bit more padding under the wiring - first time wearing I got a blister on the top of my second toe as the socks are a little too big and the wiring chaffed. Second time I wore a pair of thin socks underneath but this hampered the warming function. Third time I taped a lint dressing over my longest toes which worked great but a bit of a faff. The long socks mean the battery pack is at the top of my calf so wearing in snug wellies may be a challenge/uncomfortable.

21 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Gloves are great

Gloves are great, my one gripe is the glove sizing.
I’ve not got big hands so I ordered large which were way too small. Re-ordered the XL size and they’re better but still a bit tight.

25 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Heated gloves work fine,however size is…

Heated gloves work fine,however size is still quite tight even though the gloves are xl xxl reconsider size as putting gloves on may damage element on reflection a bigger size would ha e better for me plus the gloves are fairly expensive
Steve Parker

23 de janeiro de 2026
Opinião espontânea
logótipo da BERTSCHAT® (UK)

Resposta da BERTSCHAT® (UK)

Dear Steven,

Thank you for your message. We offer a wide range of heated gloves in various price categories. Our Dual Heating models are unique models that heat the entire hand – no other glove does this, making them unique and the warmest gloves available. We take your feedback seriously and will pass it on to the team. However, every hand is different, which makes gloves a difficult product to design (wide hands, long fingers, short fingers, narrow hands, etc.).

If you have any questions, please do not hesitate to contact us.

Best regards,
Michiel

Classificada 5 em 5 estrelas

Return was simple but takes time.

I was very nervous about ordering as the products are so expensive. However I ordered the ladies 10 zone heated hoodie. My daughter runs cold and I thought it would help when lambing started and we’re up all night!
The hoodie itself was a little small. My daughter is 5’ 2” and wears xxsmall T-shirts so I ordered a ladies small.
Unfortunately it was too small even for her. It was quite short in the body and would have ridden up when she was working.
I returned the hoodie (very simple and quick) and a nervous wait ensued.
I had asked for an email receipt when the hoodie arrived but didn’t hear anything.
After 12 days I emailed and was told they had received the hoodie and would send the next size.
I am expecting the medium hoodie to be delivered today.
Fingers crossed!

23 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A very good product

Questions to the Bertschat team were answered promptly and efficiently. Delivery and packaging were excellent. The product (Heated Bicycle Gloves PRO - Dual Heating) is well made and does a very good job of keeping hands warm in cold weather.

My only criticism is the fact that it is a little difficult to determine detailed differences between the various types of heated glove products on the website. A comparison chart would be helpful.

12 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing products!!

After a fair amount of research, I decided to go with BERTSCHAT® heated gloves and socks, and I wasn’t disappointed. I didn’t feel the cold once, neither in my feet nor my fingers. I was genuinely impressed by how warm they were.
There was no need to run them on full power either; low or medium settings were more than sufficient, and the batteries easily lasted the whole day on the slopes.
The only minor downside (and it’s really not a big issue) is that the glove batteries feel slightly bulky. Other than that, they’re excellent products and I’d happily recommend them.

15 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great heated socks

For the past five years to much success I have been using heated insoles in walking boots and ski boots,I have just replaced them with some Bertschat heated socks pro long and I have to say my feet have never been as warm , the socks are comfortable and the battery last for two days hiking last week, highly recommend them

10 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Everything arrived safely on time and…

Everything arrived safely on time and they look good quality. The only slight issue is that when I ring the UK number provided it is an automated message saying all lines are busy. After ringing a few times I get through to your head office eventually when the people I jhave then spoken to have been more than helpful.

14 de janeiro de 2026
Opinião espontânea
logótipo da BERTSCHAT® (UK)

Resposta da BERTSCHAT® (UK)

Dear Mark,

Thank you for your message. Telephone waiting times may be slightly longer than usual at the moment, as these are the busiest weeks of the year. However, in the worst-case scenario, you will always be transferred to our head office, where we will be happy to assist you.

Best regards,
Evans

Classificada 1 em 5 estrelas

Not good

Not good , i wasn’t told that my package was thrown over my neighbours gate … so my parcel was sitting there for over a week ..then the package was found by my neighbour.. i sent the gloves back.. not a great experience

9 de janeiro de 2026
Opinião espontânea
logótipo da BERTSCHAT® (UK)

Resposta da BERTSCHAT® (UK)

Dear Graham,

Thank you very much for your review and feedback. That is not the service we want to provide, and we will discuss this with the courier service (DPD UK). We apologise for this.
You are, of course, free to return the parcel to us free of charge; that is no problem at all. If you have any further questions, please contact us. We are here to help you.

Best regards,
Evans

Classificada 5 em 5 estrelas

the heated gloves i purchased was up …

the heated gloves i purchased was up graded free of charge which was a nice surprise when i opened them , the gloves are of great quality get really hot and just fantastic will buy from this company again .

15 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent product and works well

Excellent product and works well, keeping palm, back and all fingers warm .
On sizing I ordered an XL when measurements suggested L and the XL is the right fit for me. My wife measured and ordered S and that was the right fit for her.
Delivery was prompt

15 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Interesting line of products but

Interesting line of products although I do not like hidden costs. The socks should come with batteries as they are otherwise useless. I suppose someone might be purchasing a second prayer with intention of using the same batteries however it should be made clear on your website that if it is a first pair, batteries are needed BUT not included

5 de janeiro de 2026
Opinião espontânea
logótipo da BERTSCHAT® (UK)

Resposta da BERTSCHAT® (UK)

Dear Ms. L. Haar,

Thank you for your review and for taking the time to share your feedback.

All of our heated socks are supplied with a regular battery pack. For customers who use the socks daily or very intensively, such as winter sports enthusiasts, we also offer an additional pair of socks. As stated in the product description, this extra set is supplied without batteries.

We regret that this was not entirely clear and appreciate you bringing this to our attention. Your feedback will be discussed internally so we can improve our communication going forward.

Best regards,
Frank

Classificada 5 em 5 estrelas

Excellent Service

Ordered a pair of heated gloves for my wife as she feels the cold in her hands. Paid £3.00 for fast delivery at 19:00 and the gloves arrived 12:45 the next day, excellent service. Gloves appear to be of good quality, charged them up and my wife is thrilled with them. She says she should have purchased a pair years ago. Only had them a week, but quality looks good and fingers crossed they last a good while.

13 de janeiro de 2026
Opinião espontânea

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