I canceled my trail
I canceled my trail, but was still charged $29.99. Unethical company.
24 de agosto de 2026
Opinião espontânea
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Informações sobre a empresa
Escrito pela empresa
Beside is the AI phone assistant built for the people who run the real economy — contractors, plumbers, electricians, landscapers, cleaners, salon owners, real-estate agents, and the millions of solo and small-team operators who can't afford to hire a receptionist but can't afford to miss a call either. --> Because a missed call is a missed job. Beside gives you a business phone line and an AI receptionist that answers your missed calls and texts in a clone of your own voice — 24/7, in English, Spanish, French, and more. It books appointments, qualifies leads, answers your customers' questions, and hands off the ones that matter to you. Every call is transcribed and summarized into clear action items, with a daily recap so nothing slips through the cracks. Set it up in minutes. Keep your current number or get a new one. No new hardware, no contracts, no team to manage — just a receptionist that never sleeps, never takes lunch, and never lets a customer hit voicemail. More than 25,000 businesses already run on Beside, with a 4.8-star rating from thousands of reviews. If you're running your business off your phone, Beside makes sure you never miss the work that pays. It's the hire you don't have to make.
Informações de contacto
240 Kent Avenue, 11249, Brooklyn, Estados Unidos da América
- support@beside.com
- www.beside.com
3,4
Aceitável
4 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
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It's the most reliable AI-powered…
It's the most reliable AI-powered receptionist for small businesses!
22 de julho de 2026
Opinião espontânea
Resposta da Beside
Thank you, that means a lot.
Reliability is the thing we obsess over most, because a receptionist that misses calls is worse than none at all.
The Beside team
Actually made me win lot of money and my customers love it too
They are doing super well what they promise. Saves me a ton of time everyday and my business' customers love it too
22 de julho de 2026
Opinião espontânea
Resposta da Beside
Thanks for taking the time to write this.
Saving you time and making your customers happy at the same time is exactly what we're going for, so this is great to read.
The Beside team
BESIDE AI scam
After signing up with my credit card, email, phone number, and website, the system would not let me access my account. Multiple attempts to speak to a customer service representative were met with an "AI on repeat" telling me the same steps over and over ( which didn't help because I had to be in the account for those steps to work) I was unable to log in no matter what and over and over just kept being told a human would get back to me the next day. So far, no one has, and the chatbot keeps shutting off after they tell me this. SCAM.
1 de fevereiro de 2026
Opinião espontânea
Resposta da Beside
Hi, thanks for flagging this and sorry for the trouble.
We're a young product and we're working through bugs as fast as we find them, including login issues like the one you hit. Your feedback helps us catch them.
Please email us at support@beside.com with the phone number and email you signed up with. Our team will get you into your account and make it right.
Sorry for the wait.
The Beside team
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