Ordered a sample of patterned vinyl. The ordering process was very efficient and it was great to be able to obtain a free sample to be able to look at in our room. Sadly as it was a patterned sample... Ver mais
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Leia as opiniões dos outros
I found Best4Flooring via an online search for flooring that I already had that I needed to match for an extension that I have recently had built. On searching the flooring, I found that some Retailer... Ver mais
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It was easy to choose online they have a great range of flooring, easy to order and confirmation of payment sent quickly . Extremely good price on end of roll flooring . When it came the flooring w... Ver mais
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Very impressed (Cumbrian Quartz LVT). First time fitting LVT flooring after a failed tile DIY attempt in our bathroom. I was worried ordering online and it not looking real in person but it looks so g... Ver mais
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Informações sobre a empresa
- Loja de pisos
- Loja de bricolage, casa e jardim
- Designer de interiores
- Fornecedor de pisos de madeira e laminados
Escrito pela empresa
Best4Flooring is an E-commerce flooring retailer. Orders accepted online 24/7.
Informações de contacto
Units 3-4 Pennine Industrial Estate, Gorsey Brow, SK1 3DX, Stockport, Reino Unido
- 0161 480 1296
- www.best4flooring.co.uk
4,3
Excelente
384 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely product
Lovely product, very reasonable delivery cost. Delivered on chosen date. The samples were a decent size to enable a decision. Would use again.
12 de junho de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Hi Toni
Thank you for your kind words and 5 star review
We are thrilled to hear how much you like the flooring and how good the service was. We work hard to provide an excellent service and your words mean a lot to us. We hope you enjoy the flooring and to welcome you back for any future flooring needs
Kindest Regards
Best4Flooring
Great choice and quality
Great price, plenty of choice and fast delivery, highly recommend
8 de junho de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Hi Rachael
Thank you for taking time to leave a 5 star review
Thank you for your high recommendation, we are delighted to hear how much you like our choice of flooring, services and delivery options . We hope you enjoy your flooring for years to come and to welcome you back for any future flooring needs
Kindest Regards
Best4Flooring
Clear website and easy ordering
Clear website, easy to order the product and also easy to collect from the warehouse.
Love the vinyl, good experience all round
31 de maio de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Good Morning
Thank you for your kind words and 5 star review
We are thrilled to hear how much you love the flooring and how good your experience was . We work hard to provide an excellent service and your words mean a lot to us. We hope you enjoy the flooring and to welcome you back for any future projects
Kindest Regards
Best4Flooring
Resposta da Best4Flooring Ltd
Hi Maggie
Thank you for taking time to leave a 5 star review
We hope you enjoy the flooring and to welcome you again for any future needs.
Kindest Regards
Best4Flooring
Vinyl flooring at good price and…
Vinyl flooring at good price and quality, delivered as expected.
3 de junho de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Hi Peter
Thank you for your kind words and 5 star review
We are thrilled to hear that you find our vinyl flooring a good price and quality. we work hard to provide a quality service and thank you for your support. We hope you enjoy your flooring for years to come and to hopefully will be able to assist you again in the future
Kindest Regards
Best4Flooring
Excellent service
Excellent service, excellent quality lino. Will use again
30 de maio de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Hi Fiona
Thank you for your kind words and 5 star review
We are delighted to hear how much you like the flooring and how good the delivery was. We work hard with our couriers to provide an excellent service from start to end. Thank you for your for choosing Best4Flooring for your flooring needs. We hope you enjoy your flooring and to welcome you back for any future flooring projects
Kindest Regards
Best4Flooring
Excellent all round
Clear website, easy to order and pay and quick delivery on the date confirmed. Excellent!
30 de maio de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Hi Kath
Thank you for taking time to leave a 5 star review
We are delighted to hear how easy it was to order through our website and found our services excellent. . We work hard to provide an excellent service and your words mean a lot to us. . We hope you enjoy the flooring and to welcome you back again for any future projects
Kindest Regards
Best4Flooring
Very Highly Recommended Company
A very wide selection of vinyl flooring to choose from. Very easy to order and delivered on time with very good protwctive covering & care by the delivery driver. I will certainly deal with Best4Flooring again.
30 de maio de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Good Afternoon Ann
Thank you for taking time to leave a 5 star review
We are thrilled to hear how much you like the flooring selection and how easy it was to order. We are also delighted to hear the delivery went smoothly. We aim to provide an excellent service and hope that we have met all your expectations and more
We hope you enjoy the flooring and cant wait to be receiving you order in the future
Kindest Regards
Best4Flooring
Delivery problems
We live in a very remote area, which means that we regularly have delivery problems. But once I contacted them as my delivery was late they were excellent and couldn't do enough to sort out where my vinyl flooring actually was. Also, refunded my delivery costs without being asked, which is rare these days. I will definitely use them again. Thank you
8 de maio de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Good Afternoon Louise
Thank you for your kind words and 5 star review
We are so pleased to hear that our customer service team was able to assist you with with your delayed delivery. We work hard along with our delivery partners to provide an excellent service and more than happy to help with anything you need support with
We are delighted to hear that you will use our service again in the future and hope you continue to enjoy your flooring for years to come
Kindest Regards
Best4Flooring
Greedy returns policy!!
Wanted to return a cut piece of vinyl flooring as no longer required but told me to pay shipping costs as well as deducting 25% from my original payment!!! What a joke!!
No warning of this at the payment stage but when I phoned I was told my fault for not reading the full returns policy before I purchased!
30 de maio de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Good Afternoon Gerri
Thank you for taking time to leave review
We are sorry to hear that you are disappointed with the returns policy. Sheet vinyl is cut to your required size which means that the flooring is bespoke to your room. Everyone's rooms are different sizes and tastes vary therefore once your item has been returned there is no guarantees that we will be able to resell the flooring. The flooring is also likely to be relisted as a remnant which is normally priced at a reduced cost due to the flooring being handled.
When placing the order before you make any payment it asks to confirm that you have read, understand and accept the terms and conditions of the sale. Details of the returns policy and other information you may need to be aware of is all explained in the terms. By placing the order and ticking the box to say you have read the terms this is you confirming that you accept the terms of sale including the returns procedure.
The charge from the courier will vary dependent on which one you use and the size of your order. We are unable to refund any returns that are received damaged. By arranging your own courier this ensures that you are covered by insurance if the order is damaged during transit. We recommend Transglobal Express to arrange your return. This is a courier comparison site and return costs are very competitive
The prices that you see online are already including VAT. When you place the order there is a breakdown of the flooring showing you what the VAT cost is but this is already included when you choose the sizes online.
Again we are sorry that you feel that this wasn't clear when placing your order and your comments on how to improve our services have been escalated.
Kindest Regards
Best4Flooring
Avoid!
Ordered a vinyl floor for next day delivery, then told it would be delivered on a date the following week because it needs a two man team, fine…. Then doesn’t turn up, to then be told I need to confirm I want the delivery?!?! I ordered it so of course I want it. Paid for next day delivery for the 22nd May, will now arrive 3rd June….
Customer service were very sarcastic and condescending and when I returned the same tone they got defensive. Maybe treat others how you expect to be treated?
Will not be using this company again.
Oh and I already know they will respond to this pushing all the blame onto me as they have done to all the other customers with bad experiences, they never take any blame themselves. I would suggest they try phoning customers in future if they need additional info (every other order I make with other company’s don’t need additional delivery info)
Won’t be surprised if it doesn’t turn up on the 3rd of June.
29 de maio de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Good Afternoon
Thank you for taking time to leave a review. We take reviews of this nature seriously and have investigated your comments further
The delivery dates displayed when placing the order is a delivery from date and not a guaranteed delivery date. This is due to reasons such as courier delays or other unexpected issues. Details of which are in the terms and conditions that you agreed to when placing the order. The system also provides this date from a stock perspective not the size of the order. Couriers have a limit on what can be transported by an individual driver and size above a certain length would need 2 drivers to perform the delivery.
The order was placed during closing hours, upon opening the next day an email was sent advising that a 2 man delivery would need to be booked in due to the size and wait. In the email you were advised of this and that this service is not offered daily and Tuesday, may 27th was the next available date This date is subject to change depending on how long it is until we receive a confirmation from yourself and was asked if you were still okay to proceed. We did not receive a response therefore was unable to book the delivery.
We are an online service which means that all updates and communication is provided via the email address you register with. The customer service line is for incoming enquiries which is offered as an extra service which is not always offered by most online companies. This is to assist people with any questions or help they may need and ask you to contact deliveries@best4flooring.co.uk for any delivery enquiries.
I have listened to the call. The customer service adviser provided you with the information as to why the flooring hadn't been delivered on your desired delivery date, apologised and said that they would refund the additional £4.95 that you paid to have your delivery earlier. They were then asked why it wasn't just sent out. The sales advisor is very clear and concise and advised that due to the size of the order we need to confirm the delivery date to ensure someone was available to take delivery or if requirements have changed. As we did not receive confirmation the delivery date would be okay the order wasn't sent. Upon advising this the advisor was verbally abused. It is company policy for anyone receiving verbal abuse to end the call. You were informed of this and told that all future correspondence would be by email.
I have checked your tracking details and can see that the order has been delivered at 10:40 this morning 3rd June
Despite your negative review we hope you enjoy your flooring and best of luck with any future projects
Kindest Regards
Best4Flooring
Very happy with flooring great value…
Very happy with flooring great value for money and delivered quickly
14 de maio de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Hi Pamela
Thank you for taking the tine to leave a 5 star review
We are thrilled to hear how happy you are with the flooring and glad to hear you found our flooring great value. We work hard to provide quality vinyl at a reasonable cost and deliver an excellent service.
We hope you enjoy your flooring and to welcome you back for any future flooring projects
Kindest Regards
Best4Flooring
Good service
Samples arrived quickly and I was able to decide what I wanted. I ordered online and although it had a letter with the samples giving a discount code, the site said it wasn't valid. It would have saved me £2.50, but wasn't a deal breaker. Product arrived on the my chosen day and in perfect condition.
14 de maio de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Hi Jayne
Thank you for taking time to leave a 5 stare review
We are delighted to hear how happy you are with the flooring and the great service received. We are sorry to hear there was a problem with the discount code. I have refunded the 5% off the cost of the flooring which will go back into the account you paid with
Please do not hesitate to contact our sales team who are happy to help if you need any assistance when placing your order
We hope you enjoy your flooring and to welcome you back for any future flooring needs
Kindest Regards
Best4Flooring
I love it
DC: Paige10
Just installed the Moroccan Style Cushioned Vinyl Flooring from Best4flooring, and I'm absolutely in love! The Tangier 03 design instantly transformed my bathroom into a stylish oasis. The mix of ivory and greys is so elegant and modern.
Beyond the looks, this vinyl flooring is super practical. It's cushioned, so it feels great underfoot, and being waterproof gives me peace of mind. Installation was a breeze, and the quality seems top-notch. If you're looking for an affordable way to add a touch of Moroccan flair to your home, I highly recommend checking out Best4flooring's collection!
9 de maio de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Hi Paige
Thank you for taking time to leave such a detailed review
We are so thrilled to hear how much you love the flooring
The Tangier 03 certainly brings a stylish moroccan vibe to any room and the cushioned back makes it very comfortable under foot, we are so glad to hear you agree. Thank you for your high recommendation. We hope you enjoy the flooring for years to come and to welcome you back for any future projects
Kindest Regards
Best4Flooring
Great company
A very quick and easy process, was delivered on time, exceptional quality product highly recommend.
24 de abril de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Good Morning
Thank you for taking time to leave a 5 star review
We are thrilled to hear how much you like the flooring and how good the service was. We work hard to provide an excellent service and your words mean a lot to us. We hope you enjoy the flooring and to welcome you again for any future projects
Kindest Regards
Best4Flooring
Resposta da Best4Flooring Ltd
Good Morning
Thank you for taking time to leave a 5 star review
We are co pleased to hear how much you like the flooring and quick delivery is we work hard to provide an excellent service from start to finish
We hope you enjoy the flooring and to welcome you back for any future projects
Kindest Regards
Best4Flooring
Good range and value
Really easy to order. Excellent value and range, and fairly quick delivery. Will definitely order from here again.
22 de abril de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Good Morning
Thank you for taking time to leave a 5 star review
We are thrilled to hear how much you like the flooring and how good the service was. We work hard to provide an excellent service and your words mean a lot to us. We thank you for your continued support
Kindest Regards
Best4Flooring
Always buy flooring from this company
Always buy flooring from this company. Very fast delivery and excellent quality every time.
5 de maio de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Good Morning
Thank you for leaving a 5 star review
We are so delighted to hear how much you like our services that you continue to order you flooring with us. Thank you so much for your continued support we are proud of the service we provide and your kind words mean a lot to us. We hope you enjoy your flooring just as much as the last orders
Kindest Regards
Best4Flooring
such a poor customer service.always ignored you
30/04/25,,sadly there customer service is so pathetic..put you on hold over the call for almost 22min then no responce.if thats the service they providing then how they gona deal when if any issues happen with our order??
23 de abril de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Good afternoon,
We strive to provide the best service in the flooring industry and this is a new concern that hasn't ever been shared with us before.
Please can you share the time you called so that we can look in to this for you?
Fast delivery as describe good quality
Fast delivery as describe good quality
22 de abril de 2025
Opinião espontânea
Resposta da Best4Flooring Ltd
Hi Rosina
Thank you for your kind words and 5 star review
We are thrilled to hear how much you like the flooring and how good the service was. We work hard to provide an excellent service and your words mean a lot to us. We hope you enjoy the flooring and to welcome you again for any future projects
Kindest Regards
Best4Flooring
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