I had my son’s Spiderman theme party there on Saturday and boy o boy it was amazing. The manager, the staff are just A1. The manager was so lovely, he catered for our needs and did a fantastic job hos... Ver mais
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Localização
Alterar localização5 Randlesdown Road, SE6 3BT London, GB
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Leia as opiniões dos outros
Really poor gym, rubbish equipment, poor classes provided by the same non enthusiastic instructor who is only there to promote her boxing classes which are seperate from GLL. Her classes have no varie... Ver mais
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I run football sessions for two businesses out of Bellingham Leisure Centre, the facilities are fantastic for not only children's but Mens football with a variety of Grass and 3G pitches. The st... Ver mais
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Celebrated my son's 5th at the soft play and couldn’t have been happier. Staff were super friendly and helpful and nothing was too much trouble. We were a big group with siblings turning up unannounce... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Informações de contacto
5 Randlesdown Road, SE6 3BT, London, Reino Unido
4,7
Excelente
39 opiniões
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A lot Equipment is broken and not…
A lot Equipment is broken and not enough options for equipment either. Want to cancel my account but I have to pay for next month as well even though I only signed up a few weeks ago after paying an admin fee I wasn’t aware of.
24 de abril de 2025
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hi Ryan,
I’m really sorry to hear about your experience. It’s certainly not the standard we aim for, and I completely understand your frustration. Regarding the equipment issues, I will forward your feedback to the centre so they can look into this issue and get the equipment repaired. In regards to your membership, you are required to give us a 20-day notice period when requesting to cancel your membership and this information is stated in our Terms & Conditions of membership.
Your feedback is valuable to us, so we appreciate you taking the time to write your review.
Thanks for sharing your thoughts.
Kind regards,
Charmaine
friendly gym and helpful staff
18 de março de 2025
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hi Andrew,
I hope this message finds you well!
Thank you so much for your kind words! We are truly delighted to hear that you had such a positive experience at the Bellingham Leisure & Lifestyle Centre. Our team works diligently to maintain a friendly and supportive atmosphere, and your feedback is a wonderful affirmation of our efforts.
We take great pride in our staff's commitment to helping our members achieve their fitness goals, whether it's through personalised guidance, encouragement, or simply making you feel at home in our facility. Knowing that you felt welcomed and supported means a great deal to us.
We genuinely look forward to your next visit and hope you continue to enjoy your time here. If there's anything more we can do to enhance your experience, please don't hesitate to let us know!
Warm regards,
Charmaine
As a voluntary organisation KASF C.I.C
As a voluntary organisation, Keep Active Stay Focused C.I.C. (KASF C.I.C.) has been delivering the BASH programme to local residents, supporting children and young people from low-income families. We have been regular hirers of the facilities for over four years, and any issues we’ve encountered have always been addressed promptly by the centre manager and staff.
One ongoing challenge has been the cleanliness of the studio, particularly after use by other group/s. Since we deliver Taekwon-Do sessions where participants train barefoot, finding splinters and sharp metal shards on the floor has been a serious concern. The centre manager continues to do his best to resolve this issue, which we truly appreciate.
As a local resident, I have always wanted to support my sports centre, and overall, it is a great facility in an ideal location for the community. While there are areas that need improvement, I understand that financial constraints make upgrades difficult. That said, the dedication of the staff more than makes up for it. They have always been helpful, friendly, and accommodating, especially when unexpected issues arise.
A huge thank you to all the frontline staff, including the managers, for their continued support and hard work!
Keep Active Stay Focused C.I.C. (KASF C.I.C.)
5 de janeiro de 2025
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hi Khalis,
Thank you so much for your thoughtful and constructive review.
We greatly appreciate your continued support of our facility and the local community. We're thrilled that you find the staff helpful, friendly, and accommodating – we will be sure to pass on your kind words to the team.
We also take your concerns regarding the cleanliness of the studio seriously. The safety and comfort of all our users is a top priority, especially for activities like Taekwon-Do. We're glad that the centre manager has been responsive, and we will continue to work on improving the studio's condition to prevent any future issues with splinters or sharp objects.
Your understanding of the challenges posed by financial constraints is much appreciated, and we're grateful for your patience as we strive to improve. We’re committed to creating the best experience possible for all our visitors, and your feedback plays an essential part in that process.
future!
Thank you again for your kind words, and we look forward to your continuing support at the Bellingham Leisure Centre.
Warm regards,
Charmaine
Great facilities and really helpful staff.
I needed to hire a full size football pitch at short notice and I was able to do this very easily. Lee was really helpful and made the whole process simple. Also, the changing room facilities and showers were really good. I will definitely book again.
9 de fevereiro de 2025
Opinião espontânea
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hi George,
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience booking the football pitch and that Lee was able to assist you with your booking. We're also glad you found the changing room and shower facilities to your satisfaction.
We look forward to welcoming you back for your next booking!
Kind regards,
Charmaine
I absolutely love this leisure centre…
I absolutely love this leisure centre since 2008 when I started using their football facilities. The members staff and Lee the Manager are outstanding and knowledgeable, and always willing to help. Their facilities are high in demand because they provide the best service in the area.
I hope that the Local Council can help them more in the football pitch
maintenance. Highly recommended!
1 de março de 2025
Opinião espontânea
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hello Hilary,
We appreciate your feedback.
It’s wonderful to know that you have been enjoying the football pitches at the Bellingham Leisure & Lifestyle Centre since 2008. We are thrilled to learn that our pitches are considered among the best in the local area, and we look forward to gaining more recognition from your kind review.
We are also pleased to hear that the team at the Bellingham Centre is knowledgeable and always ready to assist. Thank you for your recommendation, and we hope to see you back at the centre for many more years to come.
We truly value your continued support over the years.
Kind regards,
Charmaine
Hire of facilities
We are a regular customer of the leisure centre. We regularly hire their football pitches. Very smooth booking process and nothing too much trouble. The pitch is always maintained. Very happy customer, highly recommend Lee and the team.
26 de janeiro de 2025
Opinião espontânea
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hi Lisa,
Thank you so much for your kind words and continued support!
We are happy to hear that you’ve had a great experience with our booking process and the condition of the pitch. Lee and the team will be delighted to hear your feedback. We truly appreciate your recommendation and look forward to welcoming you back for many more sessions!
Kind regards,
Charmaine
Great for playing football,i would only…
Great for playing football,i would only add that astro turf pitch needs improving,few holes,old nets,some of the lights for evening sessions need replacing,new pitch surface will be beneficial to all us players.Apart from that staff very polite and helpful!Thanks!
19 de fevereiro de 2025
Opinião espontânea
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hi Kosta,
Thank you for your feedback!
We're glad to hear that you enjoy playing football with us and appreciate your kind words about our staff. We take your comments seriously, and we’re currently looking into improving the astroturf pitch, including addressing the holes, replacing the nets, and upgrading the lighting for evening sessions. A new pitch surface is definitely something we're considering, and your input helps guide our future improvements.
Thanks again for sharing, and we look forward to seeing you on the pitch soon!
Kind regards,
Charmaine
As I regular hirer of the facilities…
As I regular hirer of the facilities for a few years now, any problems I've had (and I've had a quite few) have all been dealt with promptly ok one or two things have been out of the staffs hands but I've always been given an answer or things made right. Some things at the centre need improvements but money is tight for everyone, so I get that BUT the staff, the staff have always been helpful and friendly towards me and my players and even accommodating if problems arise on the day. The centre/facilities 3.5/5 BUT the staff 5/5
4 de fevereiro de 2025
Opinião espontânea
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hi Errison,
Thank you for your thoughtful review!
We truly appreciate your continued support and feedback over the years. We’re glad to hear that any issues you’ve encountered have been addressed promptly, and we’re always working to improve. We completely understand the challenges with budget constraints, but we remain committed to providing excellent service, and we’re delighted to know that our staff has made a positive impact.
Your kind words about the team mean a lot to us, and we’ll continue striving to maintain the high standard of service you’ve come to expect. Looking forward to welcoming you and your players back soon!
Kind regards,
Charmaine
What an excellent place for the kids
What an excellent place for the kids
It is a lovely place
And a good place for adults to come to the gym do workout
The staff there, Ever so kind
1 de março de 2025
Opinião espontânea
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hi Luke,
Thank you so much for your thoughtful and kind words! We truly appreciate you taking the time to share your experience with us.
It brings us immense joy to know that both the kids and adults had a wonderful time at the Bellingham Leisure & Lifestyle Centre. We strive to create an engaging and welcoming environment where everyone can feel comfortable and enjoy themselves. It’s particularly rewarding to hear that our staff made such a positive impression on you. They are dedicated to providing exceptional service and going the extra mile to ensure that every guest has a memorable experience.
We are already looking forward to your next visit! If there’s anything specific you’d like us to prepare for your return, please don’t hesitate to let us know.
Warm regards,
Charmaine
I absolutely love Bellingham leisure…
I absolutely love Bellingham leisure centre the staff from the cafe to soft play to fitness trainers to the work experience everyone I’ve spoken to is just so lovely and supportive.
The manger listens and does something about it.
They offer a range of different classes and training sessions with a good selection of snacks for you nd the kids
24 de fevereiro de 2025
Opinião espontânea
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hi,
Thank you so much for your wonderful review!
We are delighted to hear that you enjoyed your experiences at Bellingham Leisure Centre. It's great to know that our staff, from the café to the fitness trainers, have made a positive impact, and we truly appreciate your kind words. We’re also glad to hear that the manager has been responsive to your feedback. We’ll continue to offer a variety of classes and snacks to make your visits enjoyable for both you and your family.
Thanks again for your support, and we look forward to seeing you again soon!
Warm regards,
Charmaine
Staff super friendly always clean and…
Staff super friendly always clean and tidy and reasonably priced
23 de fevereiro de 2025
Opinião espontânea
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hi Kelly,
Thank you so much for taking the time to share your feedback! We are truly delighted to hear that you enjoyed your experience with our friendly staff. It means a lot to us to know that our team's dedication to providing excellent service made a positive impression on you.
We also appreciate your comments about the cleanliness of our facility. We take great pride in maintaining a spotless environment for our guests, and it's rewarding to hear that our efforts did not go unnoticed.
Additionally, we're glad you found our pricing to be reasonable. We strive to offer competitive rates while ensuring a comfortable and enjoyable stay for everyone.
We look forward to welcoming you back soon for another wonderful experience. If there's anything specific you would like us to prepare for your next visit, please don't hesitate to let us know!
Best regards,
Charmaine
The most family friendly centre
I took my child to soft play at Bellingham leisure centre and not only was the Soft play a fun day out for my little one, the way that we were greeted the staff members that were working on the day we’re absolutely fantastic. We didn’t even know about this place until we looked online, But now I think we will be regulars. Five star for me
20 de fevereiro de 2025
Opinião espontânea
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hi Kerry,
Thank you so much for your wonderful review!
We're thrilled to hear that both you and your little one had such a great experience at our soft play at the Bellingham Leisure & Lifestyle Centre. It's fantastic to know that our staff made such a positive impression, and we're so happy to have earned your trust. We look forward to welcoming you back soon and making your visits even more enjoyable. Thanks again for the 5-star feedback! 😊
Warm regards,
Charmaine
Good Facilities
Nice soft play area, friendly and helpful staff!
28 de fevereiro de 2025
Opinião espontânea
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Hi Billy,
Thank you so much for your wonderful feedback!
We’re absolutely thrilled to learn that you had a fantastic experience in our soft play area. It’s great to hear that our team made a positive impression on you as well. We put a lot of effort into creating a fun and safe environment for our guests, and it’s gratifying to know that you and your family enjoyed your time here.
We hope to welcome you back soon for more adventures and fun! If there’s anything specific you loved or any suggestions you have, feel free to share. 😊
Kind regards,
Charmaine
I have used the Gym 4 times
I have used the Gym 4 times. It's very clean and tidy. Although some of the machines look a little worn out these are the three arm/chest exercises.
8 de julho de 2024
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Dear Colin,
We are thrilled to hear that you are enjoying your experience at our Bellingham Leisure and Lifestyle Centre and that you have found it to be clean and tidy. Our centre's add new equipment and fixtures for the machines to keep them working well, which we hope will further enhance your experience.
Thank you for your feedback, and we look forward to providing you with an even better experience in the future.
Best regards.
Shame on you Better!
I attended a pilates session and the gym yesterday at the Bellinghah Better leisure centre and today I see Better have charged me a ' no show' fee because they claim I did not show up! That is outrageous 😳 You hardly see any Better staff at the centre and there are no signs to say where or how to 'sign in'. In any case, I am paying nearly £ 30 each month to Better so they're getting their money so what if someone doesn't attend a class? In my case I WAS THERE!!!
27 de março de 2024
Opinião espontânea
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Good Morning Sandra,
Thank you for your review.
I am very sorry to hear that you received a penalty charge when you attended your activity. The fee can be removed by staff at the centre once you speak to them and let them know that you attended the session however, for future sessions you need to swipe into the centre so the system acknowledges your attendance. If the centre does not have any fast access gates you need to be checked in by the reception staff. If this is not done you will be charged a penalty fee each time.
The purpose of the penalty fee is to deter customers from booking and not attending, as other customers may want to participate in that class.
I hope that my response has been helpful.
Kind regards,
Charmaine
Really poor gym
Really poor gym, rubbish equipment, poor classes provided by the same non enthusiastic instructor who is only there to promote her boxing classes which are seperate from GLL. Her classes have no variety, are the same day in day out when she is there and when she is off, all classes seems to stop as no cover is provided. Have met some of her regular members in other centres who no longer attend due to the poor quality of her classes. Definitely not worth the membership attending this poor centre.
2 de dezembro de 2023
Opinião espontânea
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Good Afternoon.
Thank you for leaving a review,
We are sorry to see you have not enjoyed your time at our centre or the boxing sessions.
Your feedback will be passed on to the Centre.
Regards
Amir
Outdated and staff not available or bothered
Bellingham Leisure Centre offers a one-hour induction for starters that can be booked via the app. Sadly, nobody will turn up. And no apology will be offered.
The gym is not too clean, stuff is outdated and partial very worn/damaged. Some touch screens don’t work (treadmill, cross trainer).
In the evening of my sign-up day, I annulled the contract giving the above reasons. Again, nobody seemed to care.
Now waiting for my money back while I keep receiving marketing emails welcoming me to that Leisure Centre.
Cannot recommend, won’t return.
23 de outubro de 2023
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Good Evening Simone,
Thank you for your review.
I am very sorry to hear that you booked an Induction which no-one turned up to and you also did not receive an apology from the staff. I have checked your membership to ensure this has been cancelled correctly and also refunded the fees you paid directly back to the card you paid with. This will take up to 3 working days to be credited back to your account. I am very sorry that you have decided to cancel your membership due to the issues stated above. I will escalate this for the immediate attention of the centre manager so he can look into this and resolve as a matter of urgency.
Hope this helps.
Kind regards,
Charmaine
I wasn't pressured to keep up
3 de julho de 2023
Resposta da Better - Bellingham Leisure and Lifestyle Centre
Good Afternoon Nicola,
Thank you for your review.
We are happy to hear that you are enjoying your fitness at the Bellingham leisure centre. We hope you continue to enjoy our Better operated facilities.
Kind regards,
Charmaine
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