This past Friday (28/08/2026) was my son’s first day of academic swimming lessons, which started at 6:00 PM. I saw a boy pushing other children into the pool multiple times, but the coach only noticed... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoGrey Mare Lane Beswick Manchester, �M11 3ND Manchester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My children have really enjoyed the swimming centre from their very first day. The staff are friendly, welcoming, and supportive, and the lessons are enjoyable and well organised. I have seen my child... Ver mais
A empresa respondeu
We decided to living our life healthier. Me and my son wanted to be more active and stronger. I have attended recently on a Gym induction session. This was the very first time when I could take a... Ver mais
A empresa respondeu
Sean, the i structor was very patient and answered all my queries on the assessment process. The staff on the front desk assissted me with the app, qr code reading and how to book sessions. They were... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Informações de contacto
Grey Mare Lane Beswick Manchester, �M11 3ND, Manchester, Reino Unido
4,1
Bom
35 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy access and not to busy.
1 de abril de 2025
Resposta da Better - East Manchester Leisure Centre
Hi Andrew,
Thank you for your feedback!
We're glad to hear you found the access easy and the atmosphere not too busy at the East Manchester Leisure Centre. We strive to create a convenient and comfortable experience for everyone!
Hope to see you again soon.
Warm regards,
Charmaine
Facilities with a smile
Great facilities across Greater Manchester. I've really een enjoying the improvements to facilities and customer service Better offer.
18 de março de 2025
Resposta da Better - East Manchester Leisure Centre
Hi Shawsi,
I hope this message finds you well!
Thank you very much for taking the time to share your positive feedback with us! We are genuinely thrilled to hear that you've been enjoying the recent enhancements we've made to our facilities and customer service.
Your satisfaction is our top priority, and knowing that we have met your expectations is incredibly rewarding. We are constantly working on improving our services, whether it's through better amenities, training our staff to provide exceptional service, or listening to valuable feedback like yours.
Your support means a lot to us, and it's encouragement like this that motivates our team to keep striving for excellence. We are excited to continue serving you and enhancing your experiences across Greater Manchester in the future. If you have any further suggestions or insights, please do not hesitate to reach out.
Thank you once again, and we look forward to welcoming you back soon!
Best regards,
Charmaine
Great experience
The gentleman at reception was friendly and managed to get both my children onto the same class even though they are different abilities. The swimming teachers were great and the children wanted to come back. Price wise, fair and worth it.
15 de março de 2025
Resposta da Better - East Manchester Leisure Centre
Hi Sidra,
Thank you so much for your wonderful feedback!
We're so happy to hear that the reception team was able to accommodate both your children and that they had a positive experience with the swimming teachers at the East Manchester Leisure Centre. It's great to know they’re excited to return! We appreciate your kind words and are thrilled that you found the pricing fair.
We look forward to welcoming you and your children back soon!
Kind regards,
Charmaine
The exercise equipment is old and…
The exercise equipment is old and dirty. The equipment available is not enough.
3 de março de 2025
Resposta da Better - East Manchester Leisure Centre
Hi Amir
Thank you for your review.
We are sorry to see you feel this way about the equipment at the East Manchester Leisure Centre and will pass your feedback on.
If you would like to discuss membership options or to change your membership to a different centre, please let us know and we will be happy to assist.
Kind Regards
Amir
Easy to join.
Easy to join.
No nonsense system and access. Simple and quick booking system.
Good value for money compared to many others;-)
Friendly staff (most of them hahaha)
Very nice pool for training
11 de fevereiro de 2025
Resposta da Better - East Manchester Leisure Centre
Hi Eric,
Thank you so much for your thoughtful words!
We’re absolutely delighted to hear that you found our booking system to be not only simple but also efficient, making your experience seamless from the very start. It’s wonderful to know that our staff left a positive impression on you and that you enjoyed our pool facilities at the East Manchester Leisure Centre. We take great pride in providing outstanding service and amenities, and your feedback truly reassures us that our efforts are paying off.
We genuinely appreciate your insights and are thrilled that you feel you’re receiving great value for your money. We can’t wait to welcome you back soon for another memorable visit!
Best regards,
Charmaine
Adam ( coach ) was very welcoming and…
Adam ( coach ) was very welcoming and observant, he helped me a lot and Grandma said I made good progress even in the first week ! Thanks
3 de setembro de 2024
Resposta da Better - East Manchester Leisure Centre
Good Morning Adam,
Thank you for your review.
We are absolutely thrilled to hear that your son is thoroughly enjoying his swimming lessons at the East Manchester Leisure Centre. It's wonderful to know that he is finding the lessons both beneficial and enjoyable.
Thank you once again for sharing your experience with us. We are committed to maintaining this high standard and ensuring that all our customers have a positive experience.
Best regards,
Charmaine
I haven't been to gym in years
I haven't been to gym in years, it was so easy to book online and check in
4 de setembro de 2024
Resposta da Better - East Manchester Leisure Centre
HI Shazia,
Thanks for your review.
We are so pleased that you are finding the online booking system so easy and hope you enjoy your return to the gym!
Warm Regards
Hazal
Very lovely and friendly staff
Very lovely and friendly staff, nice and clean environment!
28 de maio de 2024
Resposta da Better - East Manchester Leisure Centre
Hi Ali,
Thank you for your review.
We are so pleased to hear you are enjoying East Manchester Leisure Centre!
Warm Regards
Hazal
Resposta da Better - East Manchester Leisure Centre
Hi J,
Thank you for your review.
We are thrilled to read that you have received excellent customer service!
It is our aim to make all our customers feel valued and we are happy to have you as a member of the Better family!
Warm Regards
Hazal
Family swims have rocketed up in price.
Family swims have rocketed up in price.
Over £18.00 for a family of 5 at eastlands leisure centre.
Disappointing and not accessible with the cost of living crisis.
No other pools in the area.
8 de maio de 2024
Opinião espontânea
Resposta da Better - East Manchester Leisure Centre
Hi Aisha
Thank you for your feedback,
We are sorry to see you feel this way and we thank you for your feedback,
For future bookings, discounts are available if guests have memberships with us, if you would like to discuss this further, please contact our Customer Service Team and we will be able to go through the available options.
Kind Regards
Amir
Great facility and staff
21 de novembro de 2023
Resposta da Better - East Manchester Leisure Centre
Good Evening Bella,
Thank you for your review.
We are very happy to hear that you are enjoying the East Manchester Leisure centre. We hope you continue to enjoy this facility and the great staff and activities they have available.
Kind regards,
Charmaine
A new beginning
We decided to living our life healthier.
Me and my son wanted to be more active and stronger.
I have attended recently on a Gym induction session. This was the very first time when I could take a closer look around the Gym and every machine in it.
The staff who lead the induction was helpful and told me and show me all information about how to use every machines. When I got any questions he explain me everything. I think the staff name was Sean in East Manchester Leasure Centre. My overall experience was great. They did everything to make easier our first move for a healthier life.
The atmosphere is friendly and helpful.
I would recommend this Centre to everyone.
30 de outubro de 2023
Resposta da Better - East Manchester Leisure Centre
Good Evening Erika,
Thank you for your review.
We are delighted to hear that our staff were very helpful and informative when doing your induction at the East Manchester leisure centre. We hope this now enables you to join online as a member along with your son. I will pass on your lovely feedback for the attention of the centre.
Kind regards,
Charmaine
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.