The staff are brilliant. The equipment is a bit tired. I don’t like that people sit on equipment scrolling on their mobile phones while others are waiting to use it.
A empresa respondeu
Localização
Alterar localização315-321 Broadway, DA6 8DT Bexleyheath, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Prior to joining I went to the Bexleyheath Gym for a look around, the guy was flexible and really helpful. I found the website really easy to navigate, and at a great price to join, I have been havin... Ver mais
A empresa respondeu
I’ve been using Better gym Bexleyheath for over a decade despite having closer gyms to me. This is simply because the community spirit is totally unmatched by anyone else and the staff are always fri... Ver mais
A empresa respondeu
Pros - Fairly decent gym with a range of equipment - Reasonably sized - Easy to get to - Affordable price Cons - Not 24/7 and very short hours on a Sunday - When first joining, struggled t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Informações de contacto
315-321 Broadway, DA6 8DT, Bexleyheath, Reino Unido
4,2
Bom
27 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff are brilliant
The staff are brilliant.
The equipment is a bit tired.
I don’t like that people sit on equipment scrolling on their mobile phones while others are waiting to use it.
21 de julho de 2026
Resposta da Better - Gym Bexleyheath
Hi Myles,
Thank you for taking the time to share your feedback.
We're delighted to hear that you find our staff brilliant, and we'll be sure to pass your kind comments on to the team.
We also appreciate your comments regarding the equipment and gym etiquette. We're sorry to hear that some of the equipment feels tired and that you've experienced delays accessing equipment due to other users occupying machines. Feedback like yours is invaluable in helping us identify areas where we can improve both our facilities and the overall member experience.
Thank you again for your feedback, and we hope to continue improving your experience at the centre.
Warm Regards,
Hazal
Resposta da Better - Gym Bexleyheath
Hi Alison
Thank you for your review.
We are very pleased to hear that everything was straightforward, easy to set up, and clear for you, and we hope you enjoy using the facilities at Better Gym Bexleyheath.
Kind Regards
Amir
Such friendly helpful staff and really…
Such friendly helpful staff and really well equipped!
3 de junho de 2026
Resposta da Better - Gym Bexleyheath
Hi Susan,
Thank you for your brilliant review!
We're over the moon to hear that our team have been so friendly and helpful during your visits.
It's also amazing to know that you find our gym space well-equipped.
We can't wait to see you again soon!
Warm Regards,
Kaisha
Decent for what it is
Pros
- Fairly decent gym with a range of equipment
- Reasonably sized
- Easy to get to
- Affordable price
Cons
- Not 24/7 and very short hours on a Sunday
- When first joining, struggled to enter the gym as QR code wasn't working. Pressed the help button. No member of staff appeared and had to keep doing this for a while (5-10mins) before being let in (still no member of staff). So I don't see why it isnt 24/7...
- Can't see how many people are at the gym ahead of going (many other gyms offer this)
- Lack of personal trainers available at this site.
- A non-refundable 20p for lockers, opposed to a refundable 20p or allowing locks.
29 de abril de 2026
Resposta da Better - Gym Bexleyheath
Hi Nicole,
Thank you for your detailed review!
We appreciate you detailing the attributes of our Better that you enjoy, particularly around the space of our facilities, our easy accessibility and affordable pricing.
We also greatly value your feedback regarding our opening times, access through the entry gates, personal trainer availability and our locker system.
We're more than happy to share your comments with the wider team for further review.
Thank you again for sharing your review with us!
Warm Regards,
Kaisha
Resposta da Better - Gym Bexleyheath
Hi Jide,
Thanks for your review.
We are so pleased to hear that you are enjoying Bexleyheath Leisure Centre!
Warm Regards
Azaria
Resposta da Better - Gym Bexleyheath
Hello Michael,
Thank you for your feedback.
We are pleased to hear that you found the Bexleyheath Gym to be a welcoming and comfortable environment.
We look forward to your next visit.
Highly recommended
Great facility and reasonable price. Has a lot of Corporate and Student discount packages. Easy to book sessions and activities. Highly recommended!!
17 de outubro de 2025
Resposta da Better - Gym Bexleyheath
Hi Aashna
Thank you for your review and recommendation.
We are pleased to see that you have found a membership option that suits you best out of the different memberships offered by us.
It is also great to see you are enjoying the different facilities and classes available at your chosen centre!
Thank you for choosing Better.
Kind Regards
Amir
New gym but with some flaws.
Gym with new equipment but they are not cleaned regularly, I always find a lot of dust even if I go in the morning. Instructors never seen, not even for a greeting. Not even on the first day I started.
6 de agosto de 2025
Resposta da Better - Gym Bexleyheath
Hi Agostino,
Thanks for your review.
We are sorry to hear you are unhappy and have passed on your feedback to the centre so they can improve for the future.
Warm Regards
Hazal
Resposta da Better - Gym Bexleyheath
Hi Oscar,
Thank you so much for your thoughtful and encouraging feedback!
We’re thrilled to hear that you appreciate the relaxed atmosphere we’ve worked hard to create, as well as the top-notch equipment and the friendly service from our team at Gym Bexleyheath. It’s our goal to ensure that every visit feels comfortable and enjoyable for our guests. Knowing that you feel you're getting great value from your experience truly means a lot to us.
We genuinely appreciate your support and look forward to welcoming you back soon for another excellent visit!
Kind regards,
Charmaine
Good gym
The staff and members at this gym are terrific, there is a good variety of machines. My only criticism is some times it takes ages to get a machine repaired. Overall a good gym to attend
11 de junho de 2025
Opinião espontânea
Resposta da Better - Gym Bexleyheath
Hi Derek,
Thank you so much for your kind words about our staff and members at Gym Bexleyheath!
We’re glad you enjoy the variety of machines we offer. We truly appreciate your feedback about the repair times — we’re continuously working to improve maintenance speed to ensure a better experience for everyone. We’re happy to have you as part of our gym community and look forward to supporting your fitness journey!
Kind regards,
Charmaine
I’ve been using Better gym Bexleyheath…
I’ve been using Better gym Bexleyheath for over a decade despite having closer gyms to me. This is simply because the community spirit is totally unmatched by anyone else and the staff are always friendly and supportive.
Recently changed my membership to Seniors being a pensioner.
4 de junho de 2025
Resposta da Better - Gym Bexleyheath
Hi Gregg,
Thank you so much for your kind words and for being a loyal member of Better Gym Bexleyheath for over a decade!
We're truly grateful for your continued support and are delighted to hear that our sense of community and friendly staff have made such a positive impact on your experience.
We're also glad to hear you've taken advantage of our Seniors membership – it's important to us that we continue to support all our members at every stage of their fitness journey.
Looking forward to seeing you in the gym for many more years to come!
Warm regards,
Charmaine
Good range of equipment
Good range of equipment, in good condition. Also clean showers & changing rooms.Friendly & helpful staff, willing to show any unfamiliar equipment (and also willing to help complete the membership application for people like me who are not good with phone apps).
9 de abril de 2025
Resposta da Better - Gym Bexleyheath
Hi Derek,
Thank you very much for your thoughtful feedback!
We are delighted to learn that you enjoyed your experience with our equipment, facilities, and team. We consistently aim to provide a clean and inviting atmosphere, and it’s wonderful to hear that you felt assisted with the membership application. We hope to see you again soon!
Should you require any further assistance, please feel free to contact us.
Kind regards,
Charmaine
Great place, great value, no issues at all
Prior to joining I went to the Bexleyheath Gym for a look around, the guy was flexible and really helpful.
I found the website really easy to navigate, and at a great price to join, I have been having external PT sessions for the last few months and was a bit conscious of joining a gym on my own at 51. I really like the place, 4 zones with plenty of equipment even at busier times, no hassles, pretty mixed atmosphere of capabilities of users. I have tended to use the weight machines and never had to wait because of the choices available. Overall not a single complaint especially at the great price.
15 de março de 2025
Resposta da Better - Gym Bexleyheath
Hi Terry
Thank you for your review.
We are delighted to hear that you had a great experience at the Better Gym Bexleyheath, from your initial tour to using the gym equipment and enjoying the available facilities!
We wish you the best in achieving your fitness goals with us, and we sincerely thank you for choosing Better!
Kind Regards
Amir
Look no further than here
Amazing gym and quality staff always friendly and polite and loving going for the duplicit atmosphere and environment. I would recommend to everyone to try better gym as they are best gyms around and this specific gym is class
24 de janeiro de 2025
Opinião espontânea
Resposta da Better - Gym Bexleyheath
Hi Gagan,
Thanks for your review and for recommending us!
We are so pleased to hear that you are enjoying Better Gym Bexleyheath and that the staff are friendly and polite!
Warm Regards
Hazal
Refurb and Facilities
Love the facilities they have here especially after the refurb last year, the new functional area frame is my personal favourite!
11 de fevereiro de 2025
Opinião espontânea
Resposta da Better - Gym Bexleyheath
Hi Sarah,
Thanks for your review.
We are so pleased to hear that you love the facilities at Better Gym Bexleyheath!
Warm Regards
Hazal
Really enjoy going to this gym
Really enjoy going to this gym, it’s always very clean and staff are lovely and very helpful. Gym membership prices are rising everywhere but Better Gym still remains competitive.
6 de fevereiro de 2025
Opinião espontânea
Resposta da Better - Gym Bexleyheath
Good Morning C Faulkner,
Thank you for sharing your feedback.
We are pleased to learn that you are enjoying your membership at Gym Bexleyheath. It’s great to know that the staff consistently provide friendly and professional service during your visits and that you find the centre to be clean and well-maintained. We are also glad to hear that you consider our membership prices to be competitive for the activities offered in each membership type.
We look forward to your continued enjoyment of your membership at Gym Bexleyheath.
Kind regards,
Charmaine
Great and cheap
26 de janeiro de 2025
Resposta da Better - Gym Bexleyheath
Good Evening Redouane,
Thank you for sharing your feedback.
We are pleased to know that you are enjoying your membership at Gym Bexleyheath. It’s great to hear that you consider the membership fees to be fair for the activities offered with your membership type.
We look forward to your continued enjoyment of your membership at Gym Bexleyheath.
Kind regards,
Charmaine
Really enjoyed it
17 de setembro de 2024
Resposta da Better - Gym Bexleyheath
Good afternoon Lenny,
I wanted to express our gratitude for your review.
We are thrilled to learn that you are finding immense satisfaction in your membership and are thoroughly enjoying the diverse range of activities available at the Bexleyheath Gymnasium.
Kind regards,
Charmaine
Resposta da Better - Gym Bexleyheath
Hi Timothy
Thank you for your review.
It's great to hear that you're enjoying your time at our Better Gym Bexleyheath and have had the opportunity to speak with our staff. We aim to continue delivering a delightful experience for you.
Kind Regards
Amir
I had had a problem with my membership…
I had had a problem with my membership being duplicated god knows why, stayed there for an hour having the system rejecting my password even though I had already paid for my membership. Lots of people passed by me, stared at me struggling on my first time there, no one good soul or professional offered help. Absolutely disgraceful people, despicable behaviour.
19 de julho de 2024
Resposta da Better - Gym Bexleyheath
Hi Giovanna,
Thank you for your review.
It appears that when you attempted to sign up, you created 3 different accounts which is why you experienced difficulty.
I have deleted the additional accounts, so you shouldn't have any issues going forward.
We would recommend that if you are having trouble, to report to a member of the concierge team so they can assist you.
Warm Regards
Hazal
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.