I am really impressed with the facilities at the Monks hill sorts centre.Gym is always quiet and plenty of clean equipments, that you don’t have to wait. Ample car parking.
A empresa respondeu
Localização
Alterar localizaçãoFarnborough Avenue, Selsdon, CR2 8HD South Croydon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Customer support is terrible. No response to emails, phone calls etc. Monkshill Selsdon reception seat is always empty and there is no one to check in for fitness class.
A empresa respondeu
Friendly, helpful service. Clean gym, well looked after, music not loud, everything anyone could need. A perfect gym.
A empresa respondeu
Staff are always friendly and engaging. The facilities are clean and the gym haa everything you need.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Informações de contacto
Farnborough Avenue, Selsdon, CR2 8HD, South Croydon, Reino Unido
3,8
Bom
12 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I am really impressed with the…
I am really impressed with the facilities at the Monks hill sorts centre.Gym is always quiet and plenty of clean equipments, that you don’t have to wait. Ample car parking.
26 de agosto de 2026
Resposta da Better - Monks Hill Sports Centre
Hello Jay,
Thank you very much for your 5-star review.
We are pleased to hear you are impressed with the facilities at the Monks Hill Sports Centre. Not having to wait to use the equipment is a great asset for customers as is parking.
We hope you continue to enjoy going to Monks Hill and take care.
Kind regards,
Shirley
Customer support is terrible
Customer support is terrible. No response to emails, phone calls etc. Monkshill Selsdon reception seat is always empty and there is no one to check in for fitness class.
2 de junho de 2026
Opinião espontânea
Resposta da Better - Monks Hill Sports Centre
Hi Prasanth,
Thank you for contacting us!
We're sorry to hear that you're having issues contacting us.
Our customer service team are available via phone, but there is a slight delay in responding to tickets due to the high volume we have.
Please ensure you're scanning your Membership barcode at the entry gates to attend your booking.
We're more than happy to review the penalty fee if you've attended your session, provided you haven't already paid the fee.
We apologise again for the delay!
Warm Regards,
Kaisha
Great
Great environment, workers are friendly and helpfully. Couldn’t ask for more with the space.
16 de janeiro de 2026
Opinião espontânea
Resposta da Better - Monks Hill Sports Centre
Hi Joshua,
Thanks for your review.
We are so pleased to hear that the staff at Monks Hill Sports Centre have been so friendly and helpful!
Warm Regards
Hazal
Resposta da Better - Monks Hill Sports Centre
Hi,
Thank you for your incredible review!
We're so happy to hear that the facilities at the Monks Hill Sports Centre have been so good and clean.
Warm Regards,
Kaisha
Perfect for me
Have only been a member for a week but has been great so far.
The staff are always welcoming & helpful.
Have only used the gym so far but it is a well equipped, small gym. All I need is there.
8 de outubro de 2025
Resposta da Better - Monks Hill Sports Centre
Hi Mark,
Thanks for your review.
We are so glad to hear that the staff at Monks Hill Sports Centre have been so welcoming and helpful!
Warm Regards
Hazal
Staff are always friendly and engaging
Staff are always friendly and engaging. The facilities are clean and the gym haa everything you need.
5 de agosto de 2025
Opinião espontânea
Resposta da Better - Monks Hill Sports Centre
Hi Diva
Thank you for your review.
It is great to see the staff at Monks Hill Sports Centre are looking after members and the facility!
We hope you reach your fitness goals with us!
Kind Regards
Amir
Classes get cancelled almost everyday…
Classes get cancelled almost everyday at monks hill
6 de agosto de 2025
Resposta da Better - Monks Hill Sports Centre
Hi Gajanan,
Thanks for your review.
We are sorry to hear that there have been some cancellations recently at Monks Hill.
We have passed this onto the local team so they can improve for the future.
Warm Regards
Hazal
Good clean gym and Staff are helpful
Good clean gym and Staff are helpful
8 de junho de 2025
Opinião espontânea
Resposta da Better - Monks Hill Sports Centre
Hi Dan,
Thank you for your kind words!
We're glad to hear you find the gym at the Monks Hill Sports Centre clean and our staff helpful. We’re committed to providing a great experience for our members, and your feedback means a lot. Looking forward to seeing you again soon!
Kind regards,
Charmaine
A Perfect Gym
Friendly, helpful service. Clean gym, well looked after, music not loud, everything anyone could need. A perfect gym.
10 de março de 2025
Resposta da Better - Monks Hill Sports Centre
Hi Kathleen,
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with us at the Monks Hill Sports Centre. Our team works hard to create a welcoming and comfortable environment, so it's great to know it’s making a difference. We look forward to having you back again soon!
Warm regards,
Charmaine
Darren showed me everything about the…
Darren showed me everything about the equipment and the qr codes on them
14 de janeiro de 2025
Resposta da Better - Monks Hill Sports Centre
Good Morning Carolyn,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that your Gym Induction with Darren went so well! It’s great to know that he was able to provide you with a comprehensive overview of how to use all the equipment effectively. We believe that understanding the proper functions and features of the machines is essential for a positive gym experience.
Additionally, we’re glad that he was able to guide you through the QR code access; it’s an important part of ensuring you have seamless entry and can fully utilise our facilities.
If you have any further questions or need assistance as you continue your fitness journey, please don’t hesitate to reach out. We’re here to support you!
Best regards,
Charmaine
Staff excellence
The staff at the gym are great,really helpful.They check the gym regularly and the equipment is well maintained.
3 de julho de 2024
Resposta da Better - Monks Hill Sports Centre
Hi Antony
Thank you for your review,
It is great to see you have met the centre staff and are enjoying your time at the Monks Hill Sports Centre.
We hope you continue to enjoy your time with Better.
Kind Regards
Amir
Very well equipped gym and friendly…
Very well equipped gym and friendly helpful staff
27 de outubro de 2023
Resposta da Better - Monks Hill Sports Centre
Hi Lynn,
Thank you for your review.
We are happy to hear you are enjoying Monks Hill Sports Centre.
Warm Regards
Hazal
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.