www.betterfares.co.uk Opiniões 

64
TrustScore: 3 em 5

2,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Highly recommend betterfares and the bus driver was so helpful, on time and great communication. Couldn't ask for more and will definitely use them again for transport. Thank you

Classificada 5 em 5 estrelas

They offered the best rate around - over £200 cheaper in some comparisons. Very easy booking system & efficient with confirmation & driver info. Vehicle was spotless & pick up/drop offs were prompt.... Ver mais

Classificada 1 em 5 estrelas

Unpaid Invoice I am a small coach operator in Glasgow and we completed two tours for A2B by Better Fares in the summer. Payment has been completely avoided and any attempt to contact them has... Ver mais

Classificada 1 em 5 estrelas

Was booked on a party from Bingley to Holmfirth all I can say is OMG we were all lucky to survive the journey. Ran a red light straight out of the pick up car park, couldn't use the satnav at all, con... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de transporte

Escrito pela empresa

We can get you the best deal on any taxi, minibus and coach hire nationwide guaranteed. Our customers have saved an average of 80% on their transportation over


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(64)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My second time using this company,

My second time using this company,
Both times have been pleasant and have always pulled through for my group of friends.

Easy to use. Pay your deposit via card and give the driver remaining cash on the day!
We were taken straight outside our venue and picked up at requested time.

Never has been any issues using this company

100% recommend

Thank you!

16 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT USE THIS COMPANY.

DO NOT USE THIS COMPANY.
This company is a scam, do NOT use them, you will waste your money and be left frustrated. We booked a minibus and ON THE DAY the driver refused to come unless we him (not the company, him) extra money in cash. He shouted, threatened, and told us not to pay the company - to pay him or else he wouldn't take us. They wait until the day, just hours before in our case, to threaten you with this because they know at that point you are left stuck if you refuse. They back you into a corner to have to pay them more. Cash in hand, shouting down the phone, threatening us...I could not believe this company. Do NOT use. I regret it and have warned everybody I know, I would never use them again and wish I never had done. Don't waste your money, go elsewhere.

12 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Unpaid Invoice

Unpaid Invoice

I am a small coach operator in Glasgow and we completed two tours for A2B by Better Fares in the summer.

Payment has been completely avoided and any attempt to contact them has been ignored. I have had to instruct a lawyer to recover the money.

Avoid at all costs. Fraudulent operation.

28 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Total Scam, don't trust at all

Total Scam! They took money in advance (1550 pounds), then no answering to the phone, no mail, no proof of being a real company, nothing. I reported this to The Action Fraud yesterday, with all proof needed.

Be also aware of their other websites: a2bcoaches and minibushirelondon (and who knows how many others). They will maximize the scam and then probably will shut down all websites.

29 de agosto de 2023
Opinião espontânea
logótipo da www.betterfares.co.uk

Resposta da www.betterfares.co.uk

Unauthorized Review on My Site

I hope this message finds you well. I recently came across a review on my site that I believe may have been posted in error. It seems that the review was submitted without a corresponding booking for my services. I kindly ask that you please double-check with your booking agent to ensure that there hasn't been a misunderstanding.

As I have no record of your booking, I would be grateful if you could consider removing the review from my site. Your cooperation in this matter would be greatly appreciated. If the review remains, it may lead to legal actions, which I hope to avoid.

Thank you for your understanding, and I sincerely appreciate your attention to this issue.

Classificada 1 em 5 estrelas

DO NOT USE…also known as BETTET…

DO NOT USE…also known as BETTERFARE..really bad company. Took the money but no bus turned up. Promised a refund but looking at their history they promise it but it don’t come. Let’s see coz I will not let this rest. Over £1000 out of pocket 😡 also once they have a few bad comments you will see a 5 star rating go up, total rubbish. Please don’t use them they are robbers. If the refund comes back I will change my comment but until then no chance. Nothing worse than being left stranded and out of pocket

23 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely appalling!!

Absolutely appalling!!
DO NOT BOOK!! Took over £1300 for a coach trip planned well in advance.
NO COACH/BUS
NO COMMUNICATION
NO REFUND
NO CALL BACK

23 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Definitely recommend

They offered the best rate around - over £200 cheaper in some comparisons. Very easy booking system & efficient with confirmation & driver info.
Vehicle was spotless & pick up/drop offs were prompt. Driver was lovely & friendly - also was considerate to give the party his card in case anyones phone died/lost during our night. Also offered to pick up earlier or later if we wanted.
Can’t fault them at all & would gladly recommend to people as well as use again if I needed

4 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

it's a very good experience with Mr Ze...

I traveled to Oxford from Manchester with a group of friends, which was great. Very good communication with the driver, he was on time and the Coach was comfortable and very clean.
I felt we were in good hands during the transfer, I will use them on my next visit to London.
Many Thanks, Ze'

10 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Had my daughters wedding in Plymouth…

Had my daughters wedding in Plymouth our driver was early and he helped us load the minibus up made two stops for our granddaughter was fantastic. Coming back our driver was on time helped us load the minibus nothing was to much trouble he even stopped for us on the way back for baby. Thank you kosta and Phil you were amazing. First class service from start to finish.

6 de janeiro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Paid over 400 for a mini bus

Paid over 400 for a mini bus, didn’t turn up on time and then turned up as a car. As we were going to be late to the event we all ended up getting there another way. On the way home they tried to charge 20 quid a drop off, despite not even doing the first job properly. The driver on the way home then kept falling asleep behind the wheel so the last customer walked home 20 mins

9 de dezembro de 2022
Classificada 1 em 5 estrelas

Paid £349 for a minibus return for 15…

Paid £349 for a minibus return for 15 people. Firstly we were called to say we hadn’t paid when we had done weeks earlier, then said we have paid. One 8 seater turned up 25 minutes late and another 8 seater turned up 10 minutes later. We were supposed to be collected at 1:00am again one 8 seater turned up at 1:20 it was another 20 mins before the other 8 seater turned up after going to the wrong venue!! We could have just booked return taxis for a lot cheaper! The whole point of booking a minibus was so we could travel and return together, never again!

10 de dezembro de 2022

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais