BettyandBiddy Opiniões 

161
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Utterly appalling customer service. As someone who works in Client Experience I would not recommend you buy jewellery from here. There are many other Irish brands worthy of your euros spend them elsew... Ver mais

Classificada 5 em 5 estrelas

Ordered birthstone charms and the Eire necklace for my girlfriend and couldn’t be happier with them. Ordered the same for my sister after I seen the quality when my bits and pieces arrived. Tarn... Ver mais

Classificada 5 em 5 estrelas

I started purchasing betty and biddy products for my wedding in 2022 and I could not believe the quality absolutely blown away by how amazing the jewelry is. 4 years later and the earrings and bracele... Ver mais

Classificada 5 em 5 estrelas

I recently purchased the chunky hook necklace, savoy link bracelet and the align hoop earrings for an event I was going too, and I absolutely loved them. They have quickly become my go-to-pieces and... Ver mais

Informações sobre a empresa

  1. Joalharia personalizada

Escrito pela empresa

We are Betty and Biddy and we believe in jewelry as an expression of yourself. We believe you can style and edit your look with jewelry to show the world the best version of you. Our in house designs are made to empower, inspire and elevate. We create everyday statements for you to shine in.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

161 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 45% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(161)

39 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Ordered on 22nd November for a gift on…

Ordered on 22nd November for a gift on 1st December. Still waiting on it and it’s now 2nd December. I got one response promising me it would arrive today and still nothing. I’ve had to go and purchase an alternative birthday present!! Really expected a much faster delivery service as it states on their website that they are based in Ireland!

2 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Really poor quality

Really poor quality, I wish I had of just spent the money with a company that I am familiar with. Chain links were knotted up and look like they will snap.

29 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service.

Excellent customer service.
What started out as a potentially negative experience was turned into a real positive thanks to the efficiency and swift action of Mike from BettyandBiddy. I received an incorrect order yesterday and flagged immediately to customer service via email. I received a response from Mike within 5 minutes acknowledging the issue reassuring me that he would folllw up and send me the correct product. Not only did I receive my correct order the very next day, but I was given the bracelet incorrectly delivered as a good will gesture. I will order from this company again as their service is excellent and they are a local business.

26 de novembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

I thought the website was misleading…

I thought the website was misleading when it says after shipping delivery is 2-3 days. It took a lot longer than 2-3 days and there was no tracking information shared so, it is impossible to know when the item was shipped. The item took at least 7 working days to come, so just keep that in mind when ordering!

24 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed

Everything I've bought from here has broken, I thought after spending a little bit more on jewellery it would last, very disappointed!

3 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A fabulous business and a great experience!

What a nice experience all round! I got a gorgeous necklace and needed it a couple of days later as a present. The team scrambled to get it to me on time and were so responsive through messages. I really appreciate the efforts they went through!
Aside from that, I only got a necklace but the packaging that came was just beautiful! It came in a small plastic bag, with a choice of wrapping it in a box, a bag, a slip or some crepe paper.
An absolutely beautiful gift for someone with a nice Irish touch.
I would 100x recommend this company over and over! Can’t wait to purchase some bits for myself …

13 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered the wrong earrings

Ordered the wrong earrings . Totally my own fault . Sent a message on Instagram which was answered immediately, bearing in mind it was a Friday after 6pm aswell .
A very kind gesture I received the ones I wanted in the post free 3 days later . Customer service is absolutely terrific. Love all my bits I’ve purchased and they are still like new . Excellent quality .

24 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid at all costs

Ordered 3 weeks ago.

Absolutely no updates on emails just a confirmed order.

Replies to customer service are very short and unprofessionally set out.

Was told the order was sent from their warehouse and would get it in a few days.
Still not updates or sign or the parcel.

Do not buy!

16 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

So disappointed

So disappointed. Spent a bit more to buy a keepsake for myself after having my baby. The necklace arrived quickly but seemed much lighter and flimsier than I had imagined. Wore it for a couple of weeks and it is very badly tarnished and actually unwearable. Customer service wasn’t very helpful either. Wouldn’t recommend.

23 de fevereiro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Quick delivery but poor quality

Quick delivery (items arrived three days after ordering) despite no confirmation or tracking number to check progress. I am honestly pretty disappointed by the quality though. Superficially the pieces look as advertised but feel very light and flimsy. For the price I expected more substance. I don’t expect that this jewellery will last long before beginning to peel and tarnish. I wish I had invested a little more and bought real silver pieces elsewhere that would last longer.

26 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered 6 days ago and item has yet to…

Ordered 2 weeks ago and item has yet to be dispatched. Policy states 2-3 days. Contacted customer service and they said the order had been dispatched, and would arrive the next day. A week on from that the order still hasn’t arrive nor have they forwarded tracking details.

6 de junho de 2024
Opinião espontânea

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