Utterly appalling customer service. As someone who works in Client Experience I would not recommend you buy jewellery from here. There are many other Irish brands worthy of your euros spend them elsew... Ver mais
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Leia as opiniões dos outros
Ordered birthstone charms and the Eire necklace for my girlfriend and couldn’t be happier with them. Ordered the same for my sister after I seen the quality when my bits and pieces arrived. Tarn... Ver mais
I started purchasing betty and biddy products for my wedding in 2022 and I could not believe the quality absolutely blown away by how amazing the jewelry is. 4 years later and the earrings and bracele... Ver mais
I recently purchased the chunky hook necklace, savoy link bracelet and the align hoop earrings for an event I was going too, and I absolutely loved them. They have quickly become my go-to-pieces and... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are Betty and Biddy and we believe in jewelry as an expression of yourself. We believe you can style and edit your look with jewelry to show the world the best version of you. Our in house designs are made to empower, inspire and elevate. We create everyday statements for you to shine in.
Informações de contacto
6c Robinhood Road, Ballymount, D22, Dublin, Irlanda
- info@bettyandbiddy.com
- www.bettyandbiddy.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 45% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poor quality
I bought 4 black clover bracelets from betty and biddy, 3 of which were gifts and one for myself. My bracelet broke the first time wearing it back in January. I have since found out, that the friends i gifted the other bracelets too also snapped off on the first wear. This is disappointing as i thought it was just mine and embarrassed that the gifts I gave were poor quality.
I love this company
I love this company. Fast, free delivery, great prices and fantastic choice! My recent order included the black carre necklace, a lovely delicate chain with a black square pendant that sits beautifully. I also loved the crescent moon hoops, perfect for a night out. I also got the 3 pin stud earrings which are great for everyday wear. I'll definitely be ordering again soon
Disappointing
Both necklaces j bought were faulty and I was told I had to pay return postage, wouldn’t buy from again hugely disappointed!!

Resposta da BettyandBiddy
Chunky Link & Round Hook Toggle
Lovely chunky necklace. I wouldn't normally wear this type of necklace but this one is so thin with small links. This would be a wonderful piece for layering. As usual the price is very reasonable and quality is very good.
This is literally the best customer…
This is literally the best customer service I’ve ever received.
Jules is a legend!
I sent my order to the wrong address and Jules had it fixed in less than five minutes after I emailed!!
It arrived the next morning.

Resposta da BettyandBiddy
Beautiful jewellery
Beautiful jewellery. I came across the jewellery as a recommendation on Instagram and I have purchased many items for myself and as gifts for others ever since. The designs are so beautiful and unique with thoughtful meaning behind them.
Customer service is always above and beyond, answering queries quickly and helping most recently when I lost an earring which they were able to replace quickly.
I am always delighted with my purchases and will definitely order again. Thank you all at Betty and Biddy.
Beautiful jewellery, excellent customer service
Beautiful jewellery, and at an affordable price. Excellent customer service. I had a small problem with a breakage on a bracelet and they couldn't have been more helpful, or quick to replace it. Very friendly in emails, and even going so far as to give a complementary piece of jewellery to my order. Totally unexpected but definitely appreciated. If only more small business were like this! Will definitely be buying again and recommend to others. ❤️
Favouorite Jewellery Company!
Was gifted a necklace for my birthday last year by friends, and it’s still in perfect condition, I wear it everyday. I now use betty&biddy to buy jewellery for myself and for really meaningful gifts for my nearest and dearest too. So unique having the native language on a chain around my neck! Really awesome small business, and Super customer service. 10/10 recommend :)
Necklace, bracelet & earrings
I ordered items for my daughters for Christmas, they absolutely loved them the quality & prices were outstanding 🥰 delivery was prompt & packaged beautifully ♥️ I will definitely recommend this wonderful lady/business to all my friends & family 10/10 on all aspects.
Such a great service and so efficient
Such a great service and so efficient. Love all the jewellery I have ever ordered from Betty & Biddy. It's always of such a high quality and the free delivery is a bonus 😊
Betty and Biddy honest review
I ordered a bracelet from betty and biddy and was talking to Barb who was very helpful. Replied to my email straight away. The bracelet is gorgeous and such good quality. Very impressed and happy! Definitely ordering from them again.
Amazing customer service and value for money
I ordered some necklaces off this company, never usually order from small business, especially one's I've seen on social media. I took a chance, as I liked some of their jewellery. I placed my order and it was delayed, I got in touch and dealt with a lovely lady called Jules. She went out of her way to help and got my order to me the next morning. She added something for myself, it was very generous of her, which I will pay it forward. My order was with me before 9am the next morning and the items were lovely. We should support small businesses more and also try to remember that they can't get our orders to us as quick as they would like, or like the big companies, so maybe allow for that. Jules and Barb who I dealt with were lovely ladies and I can't say enough about the customer service, also the products are great value for money, I was very happy.
A beautiful customer focused Irish business
This is such a fabulous brand and their customer service is fantastic. I recently lost an item that I had purchased from them and their customer service managed to source the item again for me and sent it to me promptly. Their items are stunning and I especially love their little huggie hoops and their tennis necklace set. Beautiful pieces ❤️. Definitely a delighted repeat customer and love supporting this Irish business.
Amazing experience
My experience with BettyandBiddy was amazing. A lot of my friends shop here and they all highly recommended them as it is perfect for a gifts and is a Irish brand. Barb was just so helpful and professional I emailed on Tuesday evening 8pm to ask was there a possibility I could come and collect the necklace as I needed it for that weekend within 30 minutes Barb had emailed me back and arranged collection for that week. The customer service was amazing! I was so happy with the necklace I purchased and my friend loved it. I would highly recommend BettyandBiddy. Thanks Barb 😊
A great website for gifts for birthdays…
A great website for gifts for birthdays and Christmas, and for some sparkle on nights out. I am a returning customer and find the customer service always very friendly and helpful. Will be ordering again. Great quality and great price. Thanks ladies !
Love this brand!
Absolutely love the simplicity of the products, especially the hoops and Irish collection. Exceptional speed of delivery, responsive customer service and a price that is unbeatable. Have recommended to several friends and I always get compliments when I wear BettyandBiddy.
Great range of good quality jewelry…
Great range of good quality jewelry which is well displayed on their site.You will be very happy with the items you order as in reality it is as good as advertised.It is great to see a small Irish company doing a good job.The prices are very competitive and delivery is speedy.
Gorgeous, quality jewellery
Gorgeous, quality jewellery at a fantastic price point.
I have received lots of compliments on my necklace and earrings. My order arrived within a few days.
I'm delighted with my new jewellery and will be returning to do my Christmas shopping! Fantastic Irish brand.
Poor customer service
Poor customer service. Paid nearly €200 for items and paid for express delivery. A week later items not received and I contacted the company who advised in one email that my package was with the courier and then in a second email with was send by an post. Eventually received item and the postage date stamp was the date of my last email to them. One of the earrings I paid €40 arrived broken. They will not reply to my emails so I had to raise a claim with PayPal. Tried to support a small Irish company but such poor customer service I will not use again. The products are also over priced for the quality.
Really love the selection of items
Really love the selection of items, the quality always exceeds the price point. Returned many times and will do this Christmas as well.
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